Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,290 Reviews)
Rating breakdown 3,290 reviews
5 Stars
1,962
4 Stars
733
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
The phone is slow is Couldn't use better camera
on August 17, 2026
Posted by: Bubbasmash
[This review was collected as part of a promotion.] The phone freezes.I have to restart it several times a day.\nCamera graphics are horrible needs.Some focuses on camera quality
Value
2
Response from Samsung USBy R&R, August 20, 2026
Howdy Bubbasmash,
The Galaxy A17 5G provides 5G connectivity, a spacious display, and versatile camera tools for capturing everyday moments. We recognize that repeated freezing and inconsistent camera results can impact your daily experience. Thank you for sharing your experience with the Galaxy A17 5G.
If you notice your phone slowing down or stuttering when switching between apps, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more information on keeping your device running smoothly, please see the link below. Thank you for providing this feedback to Samsung as we strive to improve Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a spacious display, and versatile camera tools for capturing everyday moments. We recognize that repeated freezing and inconsistent camera results can impact your daily experience. Thank you for sharing your experience with the Galaxy A17 5G.
If you notice your phone slowing down or stuttering when switching between apps, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more information on keeping your device running smoothly, please see the link below. Thank you for providing this feedback to Samsung as we strive to improve Galaxy performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on August 17, 2026
Posted by: Happy01
[This review was collected as part of a promotion.] Great device and wonderful features. This device is one of a kind. Galaxy has always been my go to.for a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on August 17, 2026
Posted by: Soulmates26
[This review was collected as part of a promotion.] I chose the Samsung A17 G5 because it has all the features I need, like the calculator, notes, clock, contacts, calendar, protection from viruses, and more. I use my phone for calls, texting, social media, and playing a lot of games to earn money. It gets a little slow sometimes and I would like more storage space available for the Straight Talk phones, but overall, it serves all my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything samsung
on August 17, 2026
Posted by: Shaunp77
[This review was collected as part of a promotion.] I love my a 17 but wish I had my s22 and s24 or newer so far the best phone ive ever owned
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is better than most
on August 17, 2026
Posted by: Dawn13
[This review was collected as part of a promotion.] I chose this device because it was avaliable at a good price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is my first galaxy phone its the best one I c
on August 17, 2026
Posted by: Taffys
[This review was collected as part of a promotion.] I chose galaxy A17 and im not going to any other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features!!
on August 17, 2026
Posted by: MomOnABudget
[This review was collected as part of a promotion.] I chose my Samsung Galaxy A17 5G because it has a faster processor, better picture quality and amazing network connection speed! The clear picture resolution makes all my photos look smooth and sharp! I absolutely love my phone and would definitely recommend this model to anyone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A solid phone for everyday use
on August 17, 2026
Posted by: HTownPhoneUser
[This review was collected as part of a promotion.] I chose the Galaxy A17 5G because I wanted a dependable phone that was easy to use without being overly complicated. The display is clear, calls sound good, and it handles messaging, browsing, streaming, and my everyday apps well. The battery has also been reliable during normal daily use. Overall, it provides a smooth, straightforward experience and has the features I need most.
Value
5
Written by a customer while visiting Samsung US