Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product has great features and extremely easy
on March 13, 2026
Posted by: Lvmysamsung
[This review was collected as part of a promotion.] This product is extremely easy to use and navigate it has great capabilities when it comes to streaming my favorite games and TV shows the AI is also fun to use and play with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product lacks in quality
on March 13, 2026
Posted by: Ozlovesneo
[This review was collected as part of a promotion.] Products lacks in speed and has major bugs..constantly freezes up n takes forever to download videos .
The camera is subpar compared to the other Samsung devices I have had over the years.
AI is pretty good though and is getting better n better
The camera is subpar compared to the other Samsung devices I have had over the years.
AI is pretty good though and is getting better n better
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Ozlovesneo,
Thank you for sharing your experience. The A17 5G features a reliable processor designed for essential tasks, and many users appreciate its balance of performance and affordability. If you find the photo quality lacking, consider using HDR and Scene Optimizer for improved results. The Galaxy A Series comes with a 50MP main lens, along with additional cameras for wide-angle and depth shots. We’re glad to hear that your experience with the enhanced AI system has been positive. We also have an online guide with more detailed information about the Galaxy A17 5G, which you'll find linked below. We think you'll find it helpful. Thank you for your review, and we appreciate your involvement in the Samsung community.
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The A17 5G features a reliable processor designed for essential tasks, and many users appreciate its balance of performance and affordability. If you find the photo quality lacking, consider using HDR and Scene Optimizer for improved results. The Galaxy A Series comes with a 50MP main lens, along with additional cameras for wide-angle and depth shots. We’re glad to hear that your experience with the enhanced AI system has been positive. We also have an online guide with more detailed information about the Galaxy A17 5G, which you'll find linked below. We think you'll find it helpful. Thank you for your review, and we appreciate your involvement in the Samsung community.
Use AI features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010131/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product works well
on March 13, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] This product made my life easier and really helped me stay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera features
on March 12, 2026
Posted by: Myheartmykids
[This review was collected as part of a promotion.] I have the hardest time getting my daughter off my phone using the AI Feature. Its helped her with gradually getting over her anxiety, practicing social situations with chat bots. I use my phone for games and watching movies, having the best quality and accessibility features that make the experience far more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very very smart
on March 12, 2026
Posted by: AngelPriss
[This review was collected as part of a promotion.] This phone automatically finds all devices and is ready when you are to screen share it is a great size f or texting and holding in your hands the screen is a great size la r ger then the other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, so good.
on March 12, 2026
Posted by: GalaxyDog
[This review was collected as part of a promotion.] I've only had it for a few minutes. And I'm not done transferring data yet. But the phone looks great. I don't think this phone has "Galaxy AI". But if it did, I'm not sure I'd use it much anyway. The SIM tray tool would not work. I used a paperclip and it worked.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of the best that Ive owed. It
on March 12, 2026
Posted by: Michalay
[This review was collected as part of a promotion.] I use my phone every day to watch videos for my granddaughter and myself and look up every thing that I need to know like new recipes to word spelling .The AI is awesome when you want to learn something new about a place in the world or history. Thank you Samsung, I dont buy any other product,all of my 7 Tvs in my house are also samsung. I have the samsung smart watch as well . I love you products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has many usable features
on March 12, 2026
Posted by: FrontBoy32
[This review was collected as part of a promotion.] The galaxy AI features make once difficult and time consuming tasks, simple and a breeze. I also like the quality of picture taking modes. I really like the power of the device and storage capabilities. It also has a very quality look and feel,making it stylish. There are many other things I also like such as the automation of typing and input which save me time and effort. This is a very good model for the price.
Value
4
Written by a customer while visiting Samsung US