Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,289 Reviews)
Open Ratings Snapshot
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1 out of 5
1
It doesn't work like I want it to
on March 20, 2026
Posted by: NeedGoodPhone
[This review was collected as part of a promotion.] Can't receive photo through text from family. Apps completely closes when receiving text verification. Reboot phone alot to keep from freezing.
Value
1 out of 5
1
Response from Samsung USBy R&R, March 21, 2026
Hi there,
Thank you for sharing your experience with the Galaxy A17 5G. This device is built to support daily communication, app use, and connectivity across different platforms. To ensure a smoother everyday experience, it's important to keep your apps and software updated, and to explore the included optimization tools. We have more information available on how to keep your device running well, which will be linked below. Thank you for being a valued member of the Samsung community.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 20, 2026
Posted by: Dabhead2
[This review was collected as part of a promotion.] Galaxy a1 service and Google one for this platform
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very simple and fun to use.
on March 20, 2026
Posted by: Huero77
[This review was collected as part of a promotion.] My Galaxy A17 is a great phone. On the web it's really fast. Download anything on my phone is very fast and everything's simple to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is just too slow for me...
on March 20, 2026
Posted by: Marcopolo
[This review was collected as part of a promotion.] Can't really answer that, unless Samsung is going to send me new products to text out especially phones, watches, gaming etc...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is a great phone for the basics
on March 20, 2026
Posted by: Seane72
[This review was collected as part of a promotion.] The phone is used for basic phone needs . I use it for very few slot games . It's been a great phone so far for what it use is for.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great features
on March 20, 2026
Posted by: Mygalaxy
[This review was collected as part of a promotion.] I use my galaxy A17 to listen to music and make calls and make payments.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Good Phone for the Price
on March 20, 2026
Posted by: Jkshami46
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A17 and honestly, it’s a solid phone for what you pay. It handles everyday tasks like calls, texting, apps, and browsing without any major issues. The battery life is reliable and easily lasts through the day, which is a big plus for me.
The camera is decent for casual photos, and the screen is clear enough for watching videos and scrolling social media. It’s not the fastest phone out there, but for basic use, it gets the job done.
One feature I like is the inclusion of Samsung AI, which adds some helpful smart features that make the phone feel more modern and easy to use.
Overall, if you’re looking for something affordable that still works well, this is definitely a good phone for the price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Base model still better than other brands.
on March 20, 2026
Posted by: Jeffrey
[This review was collected as part of a promotion.] I depend on and rely on my galaxy for day to day life and it's fast enough to keep up.othets have tried but failed I just try not to get in trouble with it because it's end of a mobile computer to step on uncle Sam's infrastructure which I would not mess with (sorry guys) I'm a full blooded and proud to be an American born and raised in the fast pace of California u.s.a. if that's not fast pace and fast pay then tell me what is. I have all kinds of AI in my phone trying to help me so much so they're stepping on each other's toes good job girls keep it up daddy needs a new pair of shoes...
Jeffrey aka HAZARD
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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