Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This is the phone that checked all my boxes
on September 2, 2026
Posted by: Luv2bee
[This review was collected as part of a promotion.] I am so pleased with this device! From the keyboard all the way down to the measurements of my display. I am so very glad I chose to make the switch back over to Samsung! I can now play all the games of my dreams comfortably because of the dimensions of my screen, while also using it with all the comings of my day. Not worrying about it being too big to fit in my pocket, or juggling it around because of an obtuse built, it's just right. Thank you guys over at Samsung for making my life easier and so much more fun and manageable. Also great job integrating AI into the device!
Value
5
Response from Samsung USBy R&R, September 3, 2026
Good day Luv2bee,
We're thrilled that you've chosen a device that fits seamlessly into your daily life. The Galaxy A17 5G boasts comfortable display dimensions, an intuitive keyboard, and integrated AI features, making it an excellent choice for gaming and managing your daily activities. We're delighted to hear that its balanced design feels comfortable in your hand and pocket. Welcome back to the Samsung family!
-Ty
Samsung Support
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We're thrilled that you've chosen a device that fits seamlessly into your daily life. The Galaxy A17 5G boasts comfortable display dimensions, an intuitive keyboard, and integrated AI features, making it an excellent choice for gaming and managing your daily activities. We're delighted to hear that its balanced design feels comfortable in your hand and pocket. Welcome back to the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17: premium feel at affordable price
on September 2, 2026
Posted by: Gary2582
[This review was collected as part of a promotion.] I chose the Galaxy A17 5G because it has advanced features usually seen in more expensive models in a affordable price point.
My favorite features are the screen which looks amazing and the security features in the phone which gives me piece of mind that Samsung is protecting my privacy and cares about protecting my information.
Another feature that sets this phone apart from the competition is it provides a lot more feature and security upgrades than is typical for smartphones at a similar price point.
In conclusion, I highly recommend the Samsung Galaxy A17 5G phone for a phone that makes you feel you bought a much more expensive phone.
Value
5
Response from Samsung USBy R&R, September 3, 2026
Hello there Gary2582,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. Its vibrant display, robust security features, and extended software support truly make it an exceptional everyday device. We appreciate that its privacy protections provide you with added peace of mind. Thank you for trusting Samsung!
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. Its vibrant display, robust security features, and extended software support truly make it an exceptional everyday device. We appreciate that its privacy protections provide you with added peace of mind. Thank you for trusting Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on September 1, 2026
Posted by: Nater88
[This review was collected as part of a promotion.] With my device I use it for gaming, networking, email, messages, detector apps, and more! I'm very very happy that I chose to stick with the Samsung Galaxy device! I started out with the A11 then moved to the A14, A15, and A16! The A17 is by far the best of them All! Excited to see what Samsung unlocks for it next!
Value
5
Response from Samsung USBy R&R, September 2, 2026
Hey Nater88,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your continued journey with Samsung! The Galaxy A17 5G offers responsive performance, reliable connectivity, and a versatile app experience, making it an excellent companion for gaming, networking, and communication. We are thrilled to hear that it is your favorite device in the Galaxy A series. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your continued journey with Samsung! The Galaxy A17 5G offers responsive performance, reliable connectivity, and a versatile app experience, making it an excellent companion for gaming, networking, and communication. We are thrilled to hear that it is your favorite device in the Galaxy A series. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on September 1, 2026
Posted by: Nater88
[This review was collected as part of a promotion.] With my device I use it for gaming, networking, email, messages, detector apps, and more! I'm very very happy that I chose to stick with the Samsung Galaxy device! I started out with the A11 then moved to the A14, A15, and A16! The A17 is by far the best of them All! Excited to see what Samsung unlocks for it next!
Value
5
Response from Samsung USBy R&R, September 3, 2026
Hello Nater88,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The versatile app support, smooth gaming experience, and reliable connectivity make the Galaxy A17 5G ready for everything from emails to networking. We love seeing how your Galaxy A journey has evolved from the A11 to the A17. Thank you for continuing to explore more with Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. The versatile app support, smooth gaming experience, and reliable connectivity make the Galaxy A17 5G ready for everything from emails to networking. We love seeing how your Galaxy A journey has evolved from the A11 to the A17. Thank you for continuing to explore more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I chose the Samsung17 for it's quick speed
on September 1, 2026
Posted by: Meormyself
[This review was collected as part of a promotion.] I chose the samsung 17 because it was faster and had a bigger memory than the others within my budget.
Value
4
Response from Samsung USBy R&R, September 2, 2026
Hello Meormyself,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your choice! The Galaxy A17 5G offers quick performance, ample storage, and fast 5G connectivity, ensuring that your daily tasks run smoothly. We are glad it provided the speed and memory you were looking for. Thank you for being a valued member of the Samsung family!
-Ty
Samsung Support
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your choice! The Galaxy A17 5G offers quick performance, ample storage, and fast 5G connectivity, ensuring that your daily tasks run smoothly. We are glad it provided the speed and memory you were looking for. Thank you for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best budget phone EVER!
on August 31, 2026
Posted by: PhoneLover
[This review was collected as part of a promotion.] I chose this phone because I wanted something that felt modern without spending a ton of money. The big, bright screen is great for watching videos and scrolling, and the 5G connection helps everything feel quick when I’m streaming, downloading, or talking to people. I also like that the battery lasts a long time, the camera takes nice photos, and it has the features I actually use every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not what they make seem
on August 30, 2026
Posted by: UnsatisfiedTrina
[This review was collected as part of a promotion.] I use this device for talking which the quality of the calls are not good at all I use this device for texting and I don't receive messages till hours later I don't receive notifications about texting I also use this device for browsing the web and the device starts to Glitch the device frequently Freeze and gets stuck you constantly have to keep restarting the device because it's running slow and I've only had this device for two weeks brand new and im Not at all Satisfied with this product. Everything about this device is Slow.
Value
1
Response from Samsung USBy R&R, September 1, 2026
Hello UnsatisfiedTrina,
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to provide 5G connectivity, a spacious display, and reliable everyday functionality. We understand that issues like delayed messages, missing notifications, freezing, and slow responsiveness can disrupt your calls, texting, and browsing.
If you notice your phone starting to slow down, it’s helpful to restart it and perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then select Done. For more tips on keeping your device running smoothly, please check out the link provided below. We value your detailed feedback and appreciate you sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to provide 5G connectivity, a spacious display, and reliable everyday functionality. We understand that issues like delayed messages, missing notifications, freezing, and slow responsiveness can disrupt your calls, texting, and browsing.
If you notice your phone starting to slow down, it’s helpful to restart it and perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then select Done. For more tips on keeping your device running smoothly, please check out the link provided below. We value your detailed feedback and appreciate you sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone and easy to find stuff
on August 29, 2026
Posted by: Coffee4You
[This review was collected as part of a promotion.] So I use my Samsung device for calling gaming along with playing music and video call as well and so much more
Value
5
Written by a customer while visiting Samsung US