Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,304 Reviews)
Rating breakdown 3,304 reviews
5 Stars
1,971
4 Stars
735
3 Stars
304
2 Stars
152
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
budget contender offering6 years of software suppo
on April 13, 2026
Posted by: TroyMac
[This review was collected as part of a promotion.] budget contender offering6 years of software support, a 90Hz AMOLED display, and excellent 5,000 mAh battery life. However, its 4GB of RAM and older Exynos 1330 chip cause noticeable performance sluggishness in daily tasks. It is best suited for, but not limited to, basic, light-duty use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
There's not much to write about
on April 13, 2026
Posted by: DragonsL1d3
[This review was collected as part of a promotion.] There's really nothing remarkable about this phone. No spikes. No valleys. It does the job it was programmed to do. Nothing less. Nothing more. To rate it, well, it's far above a lifeline phone. And, equally far from flagship devices. Hence the 3 out of 5 stars.
Value
3
Response from Samsung USBy R&R, April 16, 2026
Greetings DragonsL1d3,
Thank you for your honest feedback. The Galaxy A17 5G is designed to deliver a reliable everyday experience, and your comments highlight how well that balance is reflected in actual use. The Galaxy A17 5G is the ideal smartphone you need at an affordable price, featuring Core AI capabilities, 5G connectivity, and three cameras to capture more detail. We appreciate your review and thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback. The Galaxy A17 5G is designed to deliver a reliable everyday experience, and your comments highlight how well that balance is reflected in actual use. The Galaxy A17 5G is the ideal smartphone you need at an affordable price, featuring Core AI capabilities, 5G connectivity, and three cameras to capture more detail. We appreciate your review and thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Needs better quality
on April 13, 2026
Posted by: Biggle74
[This review was collected as part of a promotion.] Needs quality improvement needs better graphic design
Value
3
Response from Samsung USBy R&R, April 16, 2026
Howdy Biggle74,
Thank you for sharing your feedback. The Galaxy A17 5G is crafted for everyday use, and your comments about its design and overall quality emphasize what is most important for a great experience. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G is crafted for everyday use, and your comments about its design and overall quality emphasize what is most important for a great experience. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and one of the best phones I've had
on April 13, 2026
Posted by: Rosaly91
[This review was collected as part of a promotion.] I take pictures and post on social media and the pictures come out amazingly and I also call my family and keep in touch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great galaxy features for great price
on April 13, 2026
Posted by: Kevman
[This review was collected as part of a promotion.] It's a great phone for a great price you get all the galaxy features ya love like the galaxy AI and ya dont have to break your bank to get it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This amazing phone can't live without 😍 we'll be
on April 13, 2026
Posted by: Dinosaur
[This review was collected as part of a promotion.] This Samsung phone has completely upgraded my daily life in ways I didn’t expect. From school and productivity to staying connected and entertained, everything runs smoothly and efficiently. The performance is fast, the display is incredibly clear, and the battery keeps up with my full day without stress. What really stands out is Galaxy AI, which makes everyday tasks smarter and more intuitive, whether I’m organizing my schedule, editing photos, or multitasking. It feels like the phone actually works with me, not against me. Overall, this device is reliable, powerful, and thoughtfully designed—I truly can’t imagine going back to anything else.
If you want, I can make it sound more casual, more emotional, or even a little more “wow this changed my life” dramatic 😏
If you want, I can make it sound more casual, more emotional, or even a little more “wow this changed my life” dramatic 😏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Pictures are great
on April 13, 2026
Posted by: Quicksilver
[This review was collected as part of a promotion.] Takes great pictures but I have so much trouble with making phone calls. I have to call sometimes 6 times before my call will get through. It has the same problems I was having with the 15 and 16 phones. I was told the 17 did not have the same problem. That they had fixed it but it's not fixed.
Value
1
Response from Samsung USBy R&R, April 16, 2026
Hey Quicksilver,
I'm glad to hear that the camera is delivering great results for you. Your feedback on call reliability emphasizes how important it is to stay connected in everyday use. If you're experiencing delays when trying to make a call, performing a network reset might help.
To do this, follow these steps:
1. Open the **Settings** app.
2. Tap **General management**.
3. Tap **Reset**.
4. For issues with your mobile connection, select **Reset mobile network settings**.
5. Tap **Reset settings**. You may be prompted to enter your security credentials. Finally, tap **Reset** to confirm.
Additionally, you might find these suggestions helpful:
- **Change Default Settings**: Go to **Settings** > **Apps** > **Default Apps** > **Call Redirecting App** and select "None."
- **Network Reset**: Toggle Airplane mode off and on, or reset your network settings by going to **Settings** > **General Management** > **Reset** > **Reset Network Settings**.
If you need further assistance, please reach out to your mobile carrier for support. Thank you for being a part of the Samsung family!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I'm glad to hear that the camera is delivering great results for you. Your feedback on call reliability emphasizes how important it is to stay connected in everyday use. If you're experiencing delays when trying to make a call, performing a network reset might help.
To do this, follow these steps:
1. Open the **Settings** app.
2. Tap **General management**.
3. Tap **Reset**.
4. For issues with your mobile connection, select **Reset mobile network settings**.
5. Tap **Reset settings**. You may be prompted to enter your security credentials. Finally, tap **Reset** to confirm.
Additionally, you might find these suggestions helpful:
- **Change Default Settings**: Go to **Settings** > **Apps** > **Default Apps** > **Call Redirecting App** and select "None."
- **Network Reset**: Toggle Airplane mode off and on, or reset your network settings by going to **Settings** > **General Management** > **Reset** > **Reset Network Settings**.
If you need further assistance, please reach out to your mobile carrier for support. Thank you for being a part of the Samsung family!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have more data on this phone than I have before
on April 13, 2026
Posted by: Serrato303
[This review was collected as part of a promotion.] I use my galaxy phone for social media and playing games on the internet.
Value
5
Written by a customer while visiting Samsung US