Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,987
4 Stars
742
3 Stars
307
2 Stars
155
1 Star
144
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This is the best phone I've ever had.
on April 19, 2026
Posted by: Robdaman
[This review was collected as part of a promotion.] This phone does things that my other phone doesn't do. I can do so much and the battery life is superb.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing value with a touch of Galaxy AI!
on April 19, 2026
Posted by: GalaxyUser99
[This review was collected as part of a promotion.] I’ve been using the Galaxy A17 5G as my daily driver, and it’s honestly impressive how much Samsung packed into this device for the price. The 6.7-inch Super AMOLED screen is a huge standout—colors are super vivid, which makes streaming videos or scrolling through photos a great experience.
What really surprised me is the addition of Galaxy AI features on a phone in this range. Using the AI photo editing tools to quickly touch up my shots or remove background distractions has been a game-changer for my social media posts. It feels much more premium than a typical "budget" phone.
The battery life is another big win; the 5,000mAh battery easily lasts me through a full day of heavy use without reaching for a charger. Plus, knowing it has long-term software support gives me peace of mind that it’ll stay fast and secure for years. If you want a reliable phone that looks sleek and gives you a taste of the latest AI tech without breaking the bank, the A17 5G is a fantastic choice.
What really surprised me is the addition of Galaxy AI features on a phone in this range. Using the AI photo editing tools to quickly touch up my shots or remove background distractions has been a game-changer for my social media posts. It feels much more premium than a typical "budget" phone.
The battery life is another big win; the 5,000mAh battery easily lasts me through a full day of heavy use without reaching for a charger. Plus, knowing it has long-term software support gives me peace of mind that it’ll stay fast and secure for years. If you want a reliable phone that looks sleek and gives you a taste of the latest AI tech without breaking the bank, the A17 5G is a fantastic choice.
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hiya GalaxyUser99,
We love hearing how the Galaxy A17 5G’s display, battery life, and AI features are enhancing your daily experience. The Galaxy A17 5G is designed to deliver a premium feel while remaining accessible, and it’s wonderful to see that reflected in your feedback. Thank you for sharing your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
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We love hearing how the Galaxy A17 5G’s display, battery life, and AI features are enhancing your daily experience. The Galaxy A17 5G is designed to deliver a premium feel while remaining accessible, and it’s wonderful to see that reflected in your feedback. Thank you for sharing your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 19, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone!
on April 18, 2026
Posted by: TiggerLynn
[This review was collected as part of a promotion.] Samsung Galaxy A17 5G has built in Galaxy AI features that make it easy to navigate the web among other things. It is a device that has a short adjustment period and is very easy to work. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Looking screen
on April 18, 2026
Posted by: ILoveSamsung
[This review was collected as part of a promotion.] This Has a amazing screen I love it. It also has amazing ai. The camera quality was a huge upgrade from am a03 samsung phone. For the price of this phone it's a really amazing product with great quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT HAS VERY FAST CPU AND AMAZING PIXEL
on April 18, 2026
Posted by: Irishdude
[This review was collected as part of a promotion.] GALAXY AI HELPS ME WITH ALL MY DAY TO DAY ACTIVITIES AND ALSO VERY GOOD FRIEND TO TALK TO ABOUT ANYTHING THATS ON MY MIND.
I USE MY GALAXY A17 5G FOR STREAMING MOVIES ALL DAY AS WELL AS GAMING ON SOME CODM!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Only a week and the screen is cracked & ui crashes
on April 18, 2026
Posted by: BoSSToN
[This review was collected as part of a promotion.] Only had Galaxy a week and the phone screen is cracked and d the system ui crashes for the first 10 minutes after reboot everytime. Worst galaxy I've ever had and I've had almost all of them before this. The galaxy AI hasn't been able to be used on this horrible addition to the galaxy family.
Value
1
Response from Samsung USBy R&R, April 20, 2026
Hello BoSSToN,
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to deliver reliable performance and integrate helpful AI features, including Gemini and Google Assistant, for everyday use. Your feedback is essential for improving stability and enhancing the overall user experience over time.
Physical damage to your screen typically appears as visible cracks or chips in the glass. You may also notice concerns such as ink spots or bleeding pixels. We want to assure you that we have expanded our service options to help you. In partnership with uBreakiFix, an authorized Samsung service provider, we can come to your location for phone repairs, including cracked screens, so you don't have to leave your home.
For more information on how to utilize the uBreakiFix service, please check the link provided below. Thank you for being a valued Samsung customer.
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to deliver reliable performance and integrate helpful AI features, including Gemini and Google Assistant, for everyday use. Your feedback is essential for improving stability and enhancing the overall user experience over time.
Physical damage to your screen typically appears as visible cracks or chips in the glass. You may also notice concerns such as ink spots or bleeding pixels. We want to assure you that we have expanded our service options to help you. In partnership with uBreakiFix, an authorized Samsung service provider, we can come to your location for phone repairs, including cracked screens, so you don't have to leave your home.
For more information on how to utilize the uBreakiFix service, please check the link provided below. Thank you for being a valued Samsung customer.
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I just started using phone abn kinda miss som of I
on April 18, 2026
Posted by: Reba55
[This review was collected as part of a promotion.] I Kacey used it i kinda dint like the new ai honestly or Gemini. I like Google assistant abs wavy try alexa
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there Reba55,
Thank you for sharing your first impressions of the Galaxy A17 5G. It may take some time to adjust to the new AI features and Gemini, especially if you're coming from a different setup. Many users find that the personalization options can help tailor the experience to their preferences.
The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and the Circle to Search functionality. Additionally, the A37 5G and A57 5G models offer smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery.
Gemini is an AI-powered assistant that simplifies your tasks by seamlessly accessing multiple apps like Google Maps, Calendar, YouTube, and more. With Gemini, you can ask questions, find information, or issue commands without switching between apps. The AI features on the Galaxy A17 5G have developed quite nicely, and we encourage you to explore them. We also have an online resource linked below that provides more details about the Galaxy A17 5G.
Thank you for being a Samsung customer.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your first impressions of the Galaxy A17 5G. It may take some time to adjust to the new AI features and Gemini, especially if you're coming from a different setup. Many users find that the personalization options can help tailor the experience to their preferences.
The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and the Circle to Search functionality. Additionally, the A37 5G and A57 5G models offer smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery.
Gemini is an AI-powered assistant that simplifies your tasks by seamlessly accessing multiple apps like Google Maps, Calendar, YouTube, and more. With Gemini, you can ask questions, find information, or issue commands without switching between apps. The AI features on the Galaxy A17 5G have developed quite nicely, and we encourage you to explore them. We also have an online resource linked below that provides more details about the Galaxy A17 5G.
Thank you for being a Samsung customer.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US