Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,368 Reviews)
Rating breakdown 3,368 reviews
5 Stars
1,995
4 Stars
751
3 Stars
313
2 Stars
161
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
A few glitches but overall high quality.
on April 27, 2026
Posted by: Fr3ak0naLeash6870
[This review was collected as part of a promotion.] Galaxy AI is quite excrption9gor schooling purposes as well as streaming abilities. Once you get past the glitches in the operating system the device works well after the learning process of the user is adequately understood.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic features
on April 27, 2026
Posted by: Sammybucca
[This review was collected as part of a promotion.] Fantastic phone, this is the 3rd A series phone that I've had and have never had an issue.Great features including Samsung AI. Quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Meh I wouldn't buy this model again
on April 27, 2026
Posted by: Kittykittykyo
[This review was collected as part of a promotion.] The side button sticks and wants to call 911 i had to change the emergency number to my own phone number so it wouldnt call the police. The side button when it is stuck makes my phone close out to the lock screen multiple times in a row as well. I also had to change all the settings to deal with that problem.
Value
3
Response from Samsung USBy R&R, April 27, 2026
Hey Kittykittykyo,
Thank you for sharing your feedback with us. The Galaxy A17 5G is part of the Galaxy A Series, designed to balance performance and value. Devices running One UI 5.0 or higher include an Emergency SOS feature that lets users make an emergency call by quickly pressing the side button five times. Depending on your software update, you may have the option to disable this feature.
If you experience accidental activations of Bixby when using the Side button, you can remap it to perform other functions. To adjust these settings, go to Settings, tap Advanced features, then select Side button to customize your preferences.
We appreciate your involvement in the Samsung community. Please use the link below for more information on how to customize your Side button to suit your needs.
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback with us. The Galaxy A17 5G is part of the Galaxy A Series, designed to balance performance and value. Devices running One UI 5.0 or higher include an Emergency SOS feature that lets users make an emergency call by quickly pressing the side button five times. Depending on your software update, you may have the option to disable this feature.
If you experience accidental activations of Bixby when using the Side button, you can remap it to perform other functions. To adjust these settings, go to Settings, tap Advanced features, then select Side button to customize your preferences.
We appreciate your involvement in the Samsung community. Please use the link below for more information on how to customize your Side button to suit your needs.
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the A series phones
on April 27, 2026
Posted by: Maine22
[This review was collected as part of a promotion.] I love the A series phones because they fix my personality better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast with fury
on April 27, 2026
Posted by: Thebug50
[This review was collected as part of a promotion.] My galaxy AI is so good with my gaming and searches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on April 27, 2026
Posted by: HoustinsMom
[This review was collected as part of a promotion.] Ive not used the Galaxy AI yet ,as I just got this phone yesterday...but its a good size nice screen...its a bit slower than the samsung 25..but not by much...can say I would suggest this phone to someone looking for a new phone and getting into samsung products
Value
4
Response from Samsung USBy R&R, April 30, 2026
Howdy HoustinsMom,
Thank you for reaching out and sharing your excitement about the Galaxy A17 5G. First impressions are important, and we appreciate your enthusiasm. The Galaxy A17 5G is designed to provide a smooth user experience with its comfortable size and display, perfect for everyday use. Thank you for your support, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your excitement about the Galaxy A17 5G. First impressions are important, and we appreciate your enthusiasm. The Galaxy A17 5G is designed to provide a smooth user experience with its comfortable size and display, perfect for everyday use. Thank you for your support, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everyday cell phone
on April 27, 2026
Posted by: Davi4shop
[This review was collected as part of a promotion.] It's a great phone. It's inexpensive, has great performance, and is perfect for those who want a balance between affordability and performance. Its 50MP camera is excellent; it doesn't have much integration with Galaxy AI, but it's not really missed. Great device, I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Shannonlove
[This review was collected as part of a promotion.] The Galaxy AI for the A17 is great. Galaxy has always been the best in android phone out there. Easy to access and overall can so most things with just a few voice commands
Value
5
Written by a customer while visiting Samsung US