Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,376 Reviews)
Rating breakdown 3,376 reviews
5 Stars
1,999
4 Stars
752
3 Stars
316
2 Stars
161
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This is a great device.
on April 27, 2026
Posted by: BOOGULOO222
[This review was collected as part of a promotion.] This has to be the best phone I've never had. Lol. In fact, when I think about my past devices, I get mad. Lol. Samsung Galaxy is where it's at. I will bet money on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works amazing!!!
on April 27, 2026
Posted by: ItsThatBoiSwizz
[This review was collected as part of a promotion.] I use my Samsung galaxy A17 5G for gaming and streaming shows/Movies and it works incredibly!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery charge
on April 27, 2026
Posted by: CARAMEL1976
[This review was collected as part of a promotion.] I love samsung products,this is the first time uve had phone charging issues. The phone will be fully charged and within a few hours its completely dead,also sometimes when im streaming the quality isnt very good
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hey there CARAMEL1976,
Thank you for sharing your experience with the Galaxy A17 5G. We understand how important reliable battery life and smooth streaming are for your daily use. To optimize your device's battery life, you can access the Device Care menu, where you’ll find an estimate of your battery life based on your recent activity.
Additionally, you can monitor the battery usage of different apps. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen-on and screen-off time. This helps you identify which apps are draining your battery.
For more tips on maximizing your battery performance, please check out the online article linked below. We value your long history with Samsung, and your feedback helps us understand where consistency matters most. Thank you for being a Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We understand how important reliable battery life and smooth streaming are for your daily use. To optimize your device's battery life, you can access the Device Care menu, where you’ll find an estimate of your battery life based on your recent activity.
Additionally, you can monitor the battery usage of different apps. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen-on and screen-off time. This helps you identify which apps are draining your battery.
For more tips on maximizing your battery performance, please check out the online article linked below. We value your long history with Samsung, and your feedback helps us understand where consistency matters most. Thank you for being a Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on April 27, 2026
Posted by: kinganthony
[This review was collected as part of a promotion.] I love my Samsung Galaxy A-17 phone, it has great features and is super fast. It's really thin and almost unbreakable, I've had my phone 8 months and love it, it still updates regularly. I'd love to own the Samsung galaxy AI phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone its perfect
on April 27, 2026
Posted by: GataYbar
[This review was collected as part of a promotion.] I enjoy my phone I got so many games on my phone and it's just it's perfect, like all my games play, right?Everything is okay like I've dropped my phone so many times and it's not has not broken yet.So this is really good phone, durable, I've even dropped it in water.And it's still working
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had. Also way better service
on April 27, 2026
Posted by: Shell78
[This review was collected as part of a promotion.] My galaxy AI is awesome. It works great for playing my games in the morning and wonderfully at night when I'm watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is not good
on April 27, 2026
Posted by: Rikkin4t
[This review was collected as part of a promotion.] Galaxy ai this phone is not good. I dont like it .
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hi Rikkin4t,
Thank you for sharing your insights about the Galaxy A17 5G. The Galaxy A17 Series features a stunning 6.7” Super AMOLED display with a smooth 90Hz refresh rate, perfect for scrolling, streaming, and gaming. With its sleek dimensions and a refined, linear camera design, the Galaxy A17 5G offers a modern look that’s sure to impress.
We have an online guide that will help you set up your phone and customize it to your preferences, as well as tips to get the most out of your device. Our Samsung Support Team is also available to assist you with any questions. Don’t hesitate to reach out for more information about your device.
Thank you for your review, and for choosing Samsung. We are here to help you discover more of what you enjoy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy A17 5G. The Galaxy A17 Series features a stunning 6.7” Super AMOLED display with a smooth 90Hz refresh rate, perfect for scrolling, streaming, and gaming. With its sleek dimensions and a refined, linear camera design, the Galaxy A17 5G offers a modern look that’s sure to impress.
We have an online guide that will help you set up your phone and customize it to your preferences, as well as tips to get the most out of your device. Our Samsung Support Team is also available to assist you with any questions. Don’t hesitate to reach out for more information about your device.
Thank you for your review, and for choosing Samsung. We are here to help you discover more of what you enjoy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone battery runs out to quickly
on April 27, 2026
Posted by: CARAMEL1976
[This review was collected as part of a promotion.] I will have the phone fully charged and within a few ho I rs its almost dead,also it delays sometimes while im typing a text message.I always love samsung products.I like my phone but i will get a different one soon
Value
5
Written by a customer while visiting Samsung US