Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,383 Reviews)
Rating breakdown 3,383 reviews
5 Stars
2,000
4 Stars
755
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
For this ph it has wonderful features especially A
on May 11, 2026
Posted by: LovinMyGirl
[This review was collected as part of a promotion.] The galaxy AI in this phone takes it to an entirely new level. This is a very cheap affordable phone that almost anyone can buy. The only reason why I give the review 4 out of 5 stars is because I normally have only ever owned & used the latest models of NOTE phones or the Galaxy's. This ph is the cheapest Samsung I've ever used & owned & miss many of the features its counterparts have. That's my reason for 4 stars. This is a great phone with great pic quality, and having the AI at your fingertips in every function possible makes using this phone a breeze. You can create amazing themes yourself, bet ideas for the day, have it tell you jokes, analyze msgs you haven't had time to read & so much more. Try it yourself with the Galaxy AI...
Value
4
Response from Samsung USBy R&R, May 12, 2026
Greetings LovinMyGirl,
Thank you for sharing your experience with the Galaxy A36 5G. Galaxy AI continues to provide exciting convenience for everyday tasks, and it’s wonderful to hear that the device has delivered a strong overall experience for you. We appreciate your feedback regarding the flexibility of the camera modes, as it offers valuable insight into how users create and capture content. Thank you for letting us know how things are going for you, and for making Samsung a part of your daily routine.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A36 5G. Galaxy AI continues to provide exciting convenience for everyday tasks, and it’s wonderful to hear that the device has delivered a strong overall experience for you. We appreciate your feedback regarding the flexibility of the camera modes, as it offers valuable insight into how users create and capture content. Thank you for letting us know how things are going for you, and for making Samsung a part of your daily routine.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone storage!
on May 11, 2026
Posted by: JustAmom13
[This review was collected as part of a promotion.] I have 2 kids soo like most i take TONS of pictures and videos and ive never had a problem saying "storage low" or anything like i had in the past w.differnt phones! && Galaxy AI is soo helpful!
Value
4
Response from Samsung USBy R&R, May 12, 2026
Hello there JustAmom13,
Thank you for sharing your experience with the Galaxy A17 5G. Being able to capture family moments and videos without worrying about storage makes a significant difference in daily life. The Galaxy A17 5G features 4GB of RAM and 128GB of internal storage, providing plenty of space for your apps, photos, and files.
Additionally, the device supports external memory cards of up to 2TB, allowing you to expand your storage capacity and keep all your important data at hand. If you're running out of space on your phone or tablet, a microSD card can help you increase memory capacity and transfer pictures, music, or data with other microSD-compatible devices. This is essential for storing the many pictures or songs you've collected over the years.
It's worth noting that microSD cards come in different classes and capacities. MicroSD cards typically offer a capacity of up to 2GB, while MicroSDHC (High Capacity) cards can hold up to 32GB. MicroSDXC (Extended Capacity) cards can store over 32GB, with a maximum capacity of 2TB. Each type of card is rated for speed, classified as 2, 4, 6, 8, or 10, from slowest to fastest.
While you can use any class of microSD card in your phone or tablet, microSDXC cards are recommended for high-resolution video recording due to their large storage capacity and high-speed read and write capabilities. For less demanding uses, such as still photography, standard microSD or microSDHC cards are generally sufficient.
If you're interested in finding out which microSD card would work best for you, please see the link below. We're also pleased to hear that the Smart AI features have been a valuable addition to your routine. To learn more about the Awesome Intelligence features and all you can do with them, please check the links provided below. Thank you for your review and for choosing Samsung.
MicroSD cards and your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001928/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. Being able to capture family moments and videos without worrying about storage makes a significant difference in daily life. The Galaxy A17 5G features 4GB of RAM and 128GB of internal storage, providing plenty of space for your apps, photos, and files.
Additionally, the device supports external memory cards of up to 2TB, allowing you to expand your storage capacity and keep all your important data at hand. If you're running out of space on your phone or tablet, a microSD card can help you increase memory capacity and transfer pictures, music, or data with other microSD-compatible devices. This is essential for storing the many pictures or songs you've collected over the years.
It's worth noting that microSD cards come in different classes and capacities. MicroSD cards typically offer a capacity of up to 2GB, while MicroSDHC (High Capacity) cards can hold up to 32GB. MicroSDXC (Extended Capacity) cards can store over 32GB, with a maximum capacity of 2TB. Each type of card is rated for speed, classified as 2, 4, 6, 8, or 10, from slowest to fastest.
While you can use any class of microSD card in your phone or tablet, microSDXC cards are recommended for high-resolution video recording due to their large storage capacity and high-speed read and write capabilities. For less demanding uses, such as still photography, standard microSD or microSDHC cards are generally sufficient.
If you're interested in finding out which microSD card would work best for you, please see the link below. We're also pleased to hear that the Smart AI features have been a valuable addition to your routine. To learn more about the Awesome Intelligence features and all you can do with them, please check the links provided below. Thank you for your review and for choosing Samsung.
MicroSD cards and your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001928/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
It works pretty well. A little slow though
on May 11, 2026
Posted by: Crazygal6528
[This review was collected as part of a promotion.] My galaxy a17 is not a bad phone great camera quality how ever it does open app slow, it takes little bit to get used to but besides being slow it's a good phone
Value
4
Response from Samsung USBy R&R, May 12, 2026
Hey there Crazygal6528,
Thank you for sharing your thoughts on the Galaxy A17 5G. It's great to hear that the camera quality and overall experience have stood out to you. The Galaxy A17 5G features a versatile Camera app that includes multiple shooting modes, settings, and tools to help you capture stunning photos and videos.
Within the Camera Settings, you'll find several options for shooting methods. You can choose to use the volume buttons to take a picture or record a video. Additionally, you have options such as Voice Commands, a Floating Shutter Button, and the popular "Show Palm" feature for taking selfies. For more information on all the features of your Galaxy A17 5G, please check out the online article linked below.
The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." More information on how to keep your device running smoothly will also be linked below.
Many users appreciate the balance of everyday features and dependable performance that the A series brings to the Galaxy lineup. Thank you for sharing your thoughts and for being a part of the Samsung community!
Use camera features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010130/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. It's great to hear that the camera quality and overall experience have stood out to you. The Galaxy A17 5G features a versatile Camera app that includes multiple shooting modes, settings, and tools to help you capture stunning photos and videos.
Within the Camera Settings, you'll find several options for shooting methods. You can choose to use the volume buttons to take a picture or record a video. Additionally, you have options such as Voice Commands, a Floating Shutter Button, and the popular "Show Palm" feature for taking selfies. For more information on all the features of your Galaxy A17 5G, please check out the online article linked below.
The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." More information on how to keep your device running smoothly will also be linked below.
Many users appreciate the balance of everyday features and dependable performance that the A series brings to the Galaxy lineup. Thank you for sharing your thoughts and for being a part of the Samsung community!
Use camera features on the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010130/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone. Will upgrade soon.
on May 9, 2026
Posted by: MissPinky1975
[This review was collected as part of a promotion.] I love the Galaxy A series. The Galaxy AI is smooth and answers all my questions. I love the OS and how lovely my photos come out. The pixels on my games is night and day to any other device I've ever used!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just got this phone
on May 9, 2026
Posted by: Jeremy
[This review was collected as part of a promotion.] I upgraded to the a17 5g from the a14 5g and it was worth it.
Value
5
Response from Samsung USBy R&R, May 12, 2026
How is it going Jeremy,
Thank you for sharing your upgrade experience with the Galaxy A17 5G. Transitioning to a newer Galaxy device can greatly enhance your daily experience, and it's wonderful to hear that your move from the A14 5G has been worthwhile. The A series consistently delivers reliable features you can enjoy every day. We appreciate your review and thank you for making Samsung your preferred choice.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your upgrade experience with the Galaxy A17 5G. Transitioning to a newer Galaxy device can greatly enhance your daily experience, and it's wonderful to hear that your move from the A14 5G has been worthwhile. The A series consistently delivers reliable features you can enjoy every day. We appreciate your review and thank you for making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
100 percent would recommend this phone
on May 9, 2026
Posted by: BabyDollStallings
[This review was collected as part of a promotion.] This phone is most likely my in my top three phones of all time. I don't know it just gets me. Everything I'd think of in a phone it has it. Plus what it lacks if any, there's an app for. I would highly most definitely recommend for anyone and everyone hands down. It's not complicated to use. Doesn't freeze or glitch up. Perfect for all those last minute selfie photos. I mean the sound will sure enough be loud enough to rock out and do ya little dancey dance in your room when no one's watching. I mean and I download and play my gaming apps like a little pro. It's amazing. Every thing is so easy to understand and get used to. I absolutely love this phone. Ten out of ten. Yes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 9, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice and sleek
on May 9, 2026
Posted by: Luv2read
[This review was collected as part of a promotion.] The samsung galaxy A17 is very user friendly and has an easy set up process. When you first set up the phone. It walks you through cool things you can do on the phone such as holding down the power button to activate the Galaxy AI.
The phone runs smoothly enough for me to download and play games. This samsung provides a lot of different apps that help with organization.
The phone runs smoothly enough for me to download and play games. This samsung provides a lot of different apps that help with organization.
Value
4
Response from Samsung USBy R&R, May 11, 2026
Hola Luv2read,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the setup process, Smart AI features, and smooth everyday performance made the phone easy and enjoyable to use. The A series consistently offers helpful features and reliable daily functionality in an accessible manner.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the setup process, Smart AI features, and smooth everyday performance made the phone easy and enjoyable to use. The A series consistently offers helpful features and reliable daily functionality in an accessible manner.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US