Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,384 Reviews)
Rating breakdown 3,384 reviews
5 Stars
2,001
4 Stars
755
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product has amazing features , Galaxy AI good
on May 12, 2026
Posted by: Samsunglover7
[This review was collected as part of a promotion.] My Samsung is great , it's fast , the camera quality is amazing , Galaxy AI is update and very fast . It's got a great battery life and it's a nice quality phone
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hi Samsunglover7,
We're glad to hear that you are enjoying the speed, camera quality, battery life, and Smart AI features of your Galaxy A17 5G. A smooth daily experience paired with reliable performance truly makes a difference. Thank you for your review, and for choosing Samsung as part of your everyday life.
-Ty
Samsung Support
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We're glad to hear that you are enjoying the speed, camera quality, battery life, and Smart AI features of your Galaxy A17 5G. A smooth daily experience paired with reliable performance truly makes a difference. Thank you for your review, and for choosing Samsung as part of your everyday life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY A17 5G
on May 12, 2026
Posted by: Redneck
[This review was collected as part of a promotion.] Overall its a good phone slow at times but durable as any phone ive had im a Samsung guy all the way i wont use it if its not a Samsung phone tablet anything Samsung is a great product in my book so I hope this makes the makers of Samsung happy to read thanks for great products guys ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If it's a Samsung, it's gotta be GOOD!!!
on May 11, 2026
Posted by: AaSamsungStarr
[This review was collected as part of a promotion.] I've been Samsung shopper since the S3 hit stores, and now a days if Samsung makes one I probably own it. From TV'S and watches to tablets and phones. Come to think of there's one in every room of my home. My Fridge got a color flat screen just for food. Before you know it they will have a robot doin laundry dude. An now with Galaxy AI in everything including this A17 that I'm typing this message you know what I mean. I'll take pictures, write reviews, even make a few videos. I just have one question how do I get on product testing list with the best electronics manufacturer in the world?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on May 11, 2026
Posted by: MissManners
[This review was collected as part of a promotion.] Love the phone. The Samsung AI is the best I've used. Great graphics! The OS Is something I gotta get used to but I do love the phone
Value
4
Response from Samsung USBy R&R, May 12, 2026
Hi MissManners,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI features and graphics are making a strong impression on you. Familiarizing yourself with a new operating system can take some time, and it’s exciting to see how well the phone is performing right from the start. We have linked an article below that provides more details about the amazing things you can do with your Galaxy A17 5G. Thank you for your review, and thank you for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI features and graphics are making a strong impression on you. Familiarizing yourself with a new operating system can take some time, and it’s exciting to see how well the phone is performing right from the start. We have linked an article below that provides more details about the amazing things you can do with your Galaxy A17 5G. Thank you for your review, and thank you for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far the product is great
on May 11, 2026
Posted by: TeagueBaby
[This review was collected as part of a promotion.] I use my product daily.
I watch videos and play games a few hours everyday. The picture is always great.
Definitely, love love love samsung.
Always been a name brand I trust.
I watch videos and play games a few hours everyday. The picture is always great.
Definitely, love love love samsung.
Always been a name brand I trust.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor performance in software chips
on May 11, 2026
Posted by: ricosuave
[This review was collected as part of a promotion.] Good phone in general with some issues for example in some app its not compatible with Samsung A17 lacks of RAM not fast performance
Value
2
Response from Samsung USBy R&R, May 12, 2026
Hey ricosuave,
Thank you for sharing your thoughts on your Galaxy A17 5G. If you have noticed that certain apps are not compatible with your device, it may be because the developer does not support the system or because an update is needed for your Play Store. Additionally, always ensure that your device’s software is up to date.
Over time, your Galaxy A17 5G may accumulate large amounts of data, which can take up space and memory. Fortunately, there are several ways to clear memory on your device, freeing up space for important files and precious photos. Deleting unused apps, media, or downloads can boost your device's performance and create space for future data.
Is your device getting glitchy and slow? Cleaning up your device’s memory can improve its performance. You can also use RAM Plus. RAM Plus uses some of your phone's storage space to provide up to 8GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus and turn the switch on. After that, choose the amount of GB you'd like to allocate, then tap Restart to apply your settings.
For more information, please refer to the linked article below. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. If you have noticed that certain apps are not compatible with your device, it may be because the developer does not support the system or because an update is needed for your Play Store. Additionally, always ensure that your device’s software is up to date.
Over time, your Galaxy A17 5G may accumulate large amounts of data, which can take up space and memory. Fortunately, there are several ways to clear memory on your device, freeing up space for important files and precious photos. Deleting unused apps, media, or downloads can boost your device's performance and create space for future data.
Is your device getting glitchy and slow? Cleaning up your device’s memory can improve its performance. You can also use RAM Plus. RAM Plus uses some of your phone's storage space to provide up to 8GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus and turn the switch on. After that, choose the amount of GB you'd like to allocate, then tap Restart to apply your settings.
For more information, please refer to the linked article below. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an amazing camera. Great quality.
on May 11, 2026
Posted by: Revan7223
[This review was collected as part of a promotion.] I use my phone on a day to day basis with 0 problems! Truly amazing!
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hi Revan7223,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the camera quality and day-to-day performance have been so positive for you. The A series continues to provide features that help users stay connected and easily capture everyday moments. We appreciate your review and truly thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the camera quality and day-to-day performance have been so positive for you. The A series continues to provide features that help users stay connected and easily capture everyday moments. We appreciate your review and truly thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on May 11, 2026
Posted by: Jessi19
[This review was collected as part of a promotion.] This phone is absolutely the best I've owned great device
Galaxy AI
Galaxy AI
Value
5
Response from Samsung USBy R&R, May 13, 2026
Thank you, Jessi19, for taking the time to share your enthusiasm with us regarding your Galaxy A17 5G. We're glad to hear that the device and its Smart AI features have made a strong impression on you and have contributed to an enjoyable everyday experience. We appreciate your insights and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US