Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,384 Reviews)
Rating breakdown 3,384 reviews
5 Stars
2,001
4 Stars
755
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Wonderful gift
on May 14, 2026
Posted by: Sasha2Sassy
[This review was collected as part of a promotion.] This hone has great features. The camera take professional looking pictures. This is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone plenty of options
on May 14, 2026
Posted by: LovemyGalaxy
[This review was collected as part of a promotion.] My Galaxy AI is very good out of box, however, it would be nice that all security features be set to strict with a tutorial walk through of what you'll be doing with device to turn on optional apps and vulnerable settings.
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hey LovemyGalaxy,
Thank you for your thoughtful feedback on the Galaxy A17 5G. Security and personalization are essential aspects of the Galaxy experience, especially with features powered by Smart AI right out of the box. We're delighted to hear that you find the device easy to explore, offering a wide range of options and functionality. We appreciate your feedback and thank you for including Samsung in your daily life.
-Ty
Samsung Support
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Samsung Community
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Thank you for your thoughtful feedback on the Galaxy A17 5G. Security and personalization are essential aspects of the Galaxy experience, especially with features powered by Smart AI right out of the box. We're delighted to hear that you find the device easy to explore, offering a wide range of options and functionality. We appreciate your feedback and thank you for including Samsung in your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Rocks
on May 14, 2026
Posted by: JustBern
[This review was collected as part of a promotion.] It's been almost a month since I've gotten my A17 5G. It's been solid & I'm truly enjoying it every day. Makes me wish I didn't get an upgrade soon. But hey; Better late than never. I've also got the same phone for my mother and she loves it too. Ever since I gotten these phones for us, It's been going nothing but up for us. So glad we have the Galaxy A17 5G now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy it has everything great features
on May 14, 2026
Posted by: GoldensBeautii
[This review was collected as part of a promotion.] I love that the phone comes with Gemini it helps me plot being a single mom I can tend to my kids and answer calls or send text by just talking to Gemini
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hi there GoldensBeautii,
Thank you for sharing your experience with the Galaxy A17 5G. Features like Gemini and voice assistance make multitasking much more convenient, especially on busy days as a parent. It's wonderful to hear that your Galaxy device is helping you stay connected while you balance everyday life. We appreciate you taking the time to share your thoughts, and we're grateful that you have made Samsung a part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Features like Gemini and voice assistance make multitasking much more convenient, especially on busy days as a parent. It's wonderful to hear that your Galaxy device is helping you stay connected while you balance everyday life. We appreciate you taking the time to share your thoughts, and we're grateful that you have made Samsung a part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has excellent features
on May 14, 2026
Posted by: Crystaljoe
[This review was collected as part of a promotion.] I absolutely love it.There is nothing that it cannot do it is absolutely great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Kinda bad ngl
on May 14, 2026
Posted by: Insano1243
[This review was collected as part of a promotion.] The A17 is kinda bad the screen freezes alot sadly and it's cheap so I bought 2 for my kids
Value
2
Response from Samsung USBy R&R, May 15, 2026
Hello Insano1243,
Thank you for sharing your feedback on the Galaxy A17 5G. The A series has been designed to provide Galaxy features such as a large display, smooth streaming, and everyday connectivity to a wider audience, including families. It's wonderful to see Galaxy devices becoming part of your children's daily routines. We appreciate your insights and thank you for choosing Samsung to keep your family connected.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. The A series has been designed to provide Galaxy features such as a large display, smooth streaming, and everyday connectivity to a wider audience, including families. It's wonderful to see Galaxy devices becoming part of your children's daily routines. We appreciate your insights and thank you for choosing Samsung to keep your family connected.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on May 13, 2026
Posted by: TiffanyNJoshua
[This review was collected as part of a promotion.] It runs smooth and very good on memory. I liked the over all phone ots self
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hey there TiffanyNJoshua,
We greatly appreciate you taking the time to share your thoughts on the Galaxy A17 5G. The improvements in the Galaxy A17 5G have truly transformed the A Series lineup, making it an excellent choice for anyone's mobile needs. The smoother transitions and new design make it much easier to handle. We are thrilled to hear that your Galaxy A17 5G is working so well for you. This is the kind of feedback we look forward to. Thank you for your review, and thank you for making Samsung a part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We greatly appreciate you taking the time to share your thoughts on the Galaxy A17 5G. The improvements in the Galaxy A17 5G have truly transformed the A Series lineup, making it an excellent choice for anyone's mobile needs. The smoother transitions and new design make it much easier to handle. We are thrilled to hear that your Galaxy A17 5G is working so well for you. This is the kind of feedback we look forward to. Thank you for your review, and thank you for making Samsung a part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 13, 2026
Posted by: Airforcejunky94
[This review was collected as part of a promotion.] This is a great phone however I wish it could screen record.
Value
5
Written by a customer while visiting Samsung US