Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,384 Reviews)
Rating breakdown 3,384 reviews
5 Stars
2,001
4 Stars
755
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
The A17 5g is a Awesome phone for a Awesome price.
on May 15, 2026
Posted by: ROB1111TAY
[This review was collected as part of a promotion.] This phone is amazing ! Its fast and packed full of features including Galaxy Ai, a great camera 128gig memory and a beautiful flawless touch-screen that will blow your mind! I use it for streaming videos music and much more... it has a very good battery life. Also supports e sim technology just a all around great phone for the price! I cant wait for the next phone in the A series im sure it will be even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Gemini ai
on May 15, 2026
Posted by: Farmer
[This review was collected as part of a promotion.] This devices galaxy device has been awesome to use and the gimini ai is pretty awesome as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on May 15, 2026
Posted by: Ruckles
[This review was collected as part of a promotion.] This device is slow and system UI error occurs frequently. Aside from the side buttons being temperamental and the screen sensitivity not being the most receptive, I would say this one is a hard miss on the satisfactory scale.
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hey Ruckles,
Thank you for sharing your thoughts on the Galaxy A17 5G. We understand that smooth responsiveness and reliable navigation are essential for everyday use. System UI errors often occur due to heavy memory usage or an outdated or corrupted app.
If you encounter these issues, you can report them through the Samsung Members app, which is a great resource for users. This app allows you to monitor your device's performance and report error codes to receive real-time assistance.
Additionally, we have a helpful resource linked below for times when your phone behaves unexpectedly. With features like Smart AI integration, Samsung connectivity, and an immersive display, the Galaxy A17 5G remains a solid choice for many users.
Thank you for taking the time to connect with us, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We understand that smooth responsiveness and reliable navigation are essential for everyday use. System UI errors often occur due to heavy memory usage or an outdated or corrupted app.
If you encounter these issues, you can report them through the Samsung Members app, which is a great resource for users. This app allows you to monitor your device's performance and report error codes to receive real-time assistance.
Additionally, we have a helpful resource linked below for times when your phone behaves unexpectedly. With features like Smart AI integration, Samsung connectivity, and an immersive display, the Galaxy A17 5G remains a solid choice for many users.
Thank you for taking the time to connect with us, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
New Galaxies n Technically no limits
on May 15, 2026
Posted by: Lavelle
[This review was collected as part of a promotion.] The color has gotten even more clearer and sharper. Galaxy has came so far n you can tell by the picture n sound they care about there quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 phone
on May 15, 2026
Posted by: Nwdevice
[This review was collected as part of a promotion.] The setup for Samsung Galaxy A17 was really simple.
Value
4
Response from Samsung USBy R&R, May 18, 2026
Howdy Nwdevice,
Thank you for taking the time to share your feedback on the Galaxy A17 5G. We're glad to hear that your setup experience was quick and simple. The Galaxy A series is designed to provide an easy-to-use experience with helpful features that make getting started seamless. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for taking the time to share your feedback on the Galaxy A17 5G. We're glad to hear that your setup experience was quick and simple. The Galaxy A series is designed to provide an easy-to-use experience with helpful features that make getting started seamless. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone. Does not work right from day 1
on May 14, 2026
Posted by: Malfunction
[This review was collected as part of a promotion.] This phone was sold as a new one when it clearly us not. It has not functioned correctly since purchase. Highly disappointed 😞
Value
1
Response from Samsung USBy R&R, May 15, 2026
Hello there Malfunction,
Thank you for sharing your experience with your Galaxy A17 5G. This device is designed with essential features and much more to enhance your daily life. The Galaxy A17 5G goes even further with Smart AI features that help you stay organized throughout the day. With Gemini and Google Assistant, you can access information in seconds.
We would love to learn more about your experience with your device and how it has influenced your feelings. Please reach out to our Samsung Support Team with any additional details for further assistance. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. This device is designed with essential features and much more to enhance your daily life. The Galaxy A17 5G goes even further with Smart AI features that help you stay organized throughout the day. With Gemini and Google Assistant, you can access information in seconds.
We would love to learn more about your experience with your device and how it has influenced your feelings. Please reach out to our Samsung Support Team with any additional details for further assistance. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phones camera and audio features are amazing
on May 14, 2026
Posted by: Lowkey
[This review was collected as part of a promotion.] The galaxy A17 5g is super durable from falls and any breaking, the camera and audio have amazing quality and can't beat the price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device needs a lot of work
on May 14, 2026
Posted by: Char7ie
[This review was collected as part of a promotion.] I just bought his device thinking it would be good. It's not. Ir has aloy of glitches. And one of the things I dont like most about it is u can't switch from a page to get a code or go to a new page and come back to the same page. It starts what you were doing g all over. And when ur trying to put a code in to go further it kicks u back to where u have to have a new code sent and its just repetitive.
Value
3
Response from Samsung USBy R&R, May 15, 2026
Hi there Char7ie,
Thank you for sharing your experience with the Galaxy A17 5G. Everyday convenience and multitasking are essential to the Galaxy experience, especially when switching between apps and verification steps. The Galaxy A series is designed to deliver reliable performance and a user-friendly Samsung interface.
While this device is equipped with everything you need, you might notice it can be a bit slow. If you have too many apps running in the background, you may experience slower performance. In such cases, it's a good idea to optimize your device.
The Quick Optimization feature improves your phone's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done."
For more information, please see the online article linked below. Thank you for your feedback and for choosing Samsung as part of your daily life.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Everyday convenience and multitasking are essential to the Galaxy experience, especially when switching between apps and verification steps. The Galaxy A series is designed to deliver reliable performance and a user-friendly Samsung interface.
While this device is equipped with everything you need, you might notice it can be a bit slow. If you have too many apps running in the background, you may experience slower performance. In such cases, it's a good idea to optimize your device.
The Quick Optimization feature improves your phone's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done."
For more information, please see the online article linked below. Thank you for your feedback and for choosing Samsung as part of your daily life.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US