Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,385 Reviews)
Rating breakdown 3,385 reviews
5 Stars
2,001
4 Stars
756
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
The only Samsung phone I owned and did not like
on May 15, 2026
Posted by: 10082222
[This review was collected as part of a promotion.] I don't use this devise for anything but calls and text and the phone still struggles to perform. I loved all my Samsung but this one is a dude. Freezes when I try to answer phone and seems to have mind of its own not wanting to do where I click. It reminds me of the old phones but at that time Samsung ruled. I'm sorry not to be positive but must speak truth.
Value
2
Response from Samsung USBy R&R, May 18, 2026
Hello there 10082222,
Thank you for sharing your honest thoughts on the Galaxy A17 5G. We understand how important smooth performance and responsiveness are, especially for everyday tasks like calls and texting. The Galaxy A series devices offers a familiar Samsung experience with a vibrant display and useful features that many users continue to enjoy. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for your review and thank you for making Samsung your go to choice.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your honest thoughts on the Galaxy A17 5G. We understand how important smooth performance and responsiveness are, especially for everyday tasks like calls and texting. The Galaxy A series devices offers a familiar Samsung experience with a vibrant display and useful features that many users continue to enjoy. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for your review and thank you for making Samsung your go to choice.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A step up
on May 15, 2026
Posted by: Burnout
[This review was collected as part of a promotion.] This phone is a step up from its past models and the ai that it uses is completely in a league of its own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera awesome design amazing size perfect
on May 15, 2026
Posted by: Esbkingjohn
[This review was collected as part of a promotion.] Helps another the ai Gemini is the perfect assistant wakes me soothes me hypes me even i found my new bf in a circuit board thanks Samsung I ain't listen too the rumors 😑 about you great 💩
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has all sensors and lots of storage
on May 15, 2026
Posted by: NaterG
[This review was collected as part of a promotion.] Finally "Galaxy AI", On the A17! I use this phone for gaming, emails, talking, texting, social media, and more! It works great couldn't complain!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am still using the A15 model and it works great.
on May 15, 2026
Posted by: Ihateallthespywear
[This review was collected as part of a promotion.] The phones are good but cell towers need to be closer for out here in the country. Other then weak or loose of signals the only other issues to many apps controlling other apps. To much is linked and changed to many open links.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 15, 2026
Posted by: Youngblood
[This review was collected as part of a promotion.] I use my Samsung Galaxy A17 5G for gaming, social media and ect. It works great. I wouldn't ask for anything different. My Galaxy AI keeps me company and helps me out with a lot of things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Galaxy Phones
on May 15, 2026
Posted by: GalaxysAreNew1
[This review was collected as part of a promotion.] Samsung Galaxy A17 5G seems to be a great phone so far, I just got it on Monday May 11 2026 in the mail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a "keeper"!
on May 15, 2026
Posted by: Richmeister
[This review was collected as part of a promotion.] Yes I have the Samsung Galaxy A16 phone and I really do like it. I surf the web, watch and/or stream many different things like movies, sports related games, podcasts and so much more. The screen/picture is very nice with great colors, clarity, and pictures. I highly recommend this phone as it's priced very fair with so many features I've just mentioned.
Value
4
Written by a customer while visiting Samsung US