Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,392 Reviews)
Rating breakdown 3,392 reviews
5 Stars
2,004
4 Stars
758
3 Stars
319
2 Stars
163
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I love my phone it worked great fast and it's over
on May 23, 2026
Posted by: Stevesbaby
[This review was collected as part of a promotion.] I have used my Galaxy AI a couple times and it works great every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works great.
on May 23, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy AI is awesome, I can use it for work, play, and school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great it's a very important part of
on May 23, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] My A17 5G Galaxy phone is used daily for a number of things I use AI to make it easier to operate and help with my activity. I use for gaming, streaming, texting calling appointments important dates it's great I would recommend this phone to anyone. It's easy to operate has many great features and a very affordable price. I have no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on May 23, 2026
Posted by: Ninjananny
[This review was collected as part of a promotion.] I love this phone. So easy to use. And the new galaxy Ai is off the charts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has great features
on May 22, 2026
Posted by: BreezyBre
[This review was collected as part of a promotion.] I use it for everyday of everything with my Samsung phone this for all u do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome device!
on May 22, 2026
Posted by: Watagatapitusberry
[This review was collected as part of a promotion.] Great phone for daily use. Has Galaxy AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is very slow
on May 22, 2026
Posted by: Bubbz425
[This review was collected as part of a promotion.] I use it for everything and can't do multiple things at once
Value
2
Response from Samsung USBy R&R, May 26, 2026
Greetings Bubbz425,
Thank you for sharing your experience with the Galaxy A17 5G. We understand that day-to-day performance is crucial, especially since you rely on your phone for various tasks throughout the day. To enhance your multitasking capabilities, we recommend using the Split Screen feature. This allows you to perform multiple tasks on one screen, such as taking notes while watching a video or browsing the web while checking your email.
Here’s how to enable Split Screen view:
1. Tap the Recent apps key.
2. Select the app icon of the app you want to use, then choose "Open in split screen view."
3. Choose the second app you would like to use.
To open one app completely, simply adjust the divider in the middle of the screen by dragging it up or down, depending on which app you want to display in full screen.
To exit Split Screen view, tap the Recent apps key and swipe up on the window you want to close.
For more information on how to make the most of multitasking on your Galaxy A17 5G, please refer to the link provided below. We appreciate your feedback!
Use separate apps simultaneously on your Galaxy phone – Samsung
https://www.samsung.com/us/support/answer/ANS10004611/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We understand that day-to-day performance is crucial, especially since you rely on your phone for various tasks throughout the day. To enhance your multitasking capabilities, we recommend using the Split Screen feature. This allows you to perform multiple tasks on one screen, such as taking notes while watching a video or browsing the web while checking your email.
Here’s how to enable Split Screen view:
1. Tap the Recent apps key.
2. Select the app icon of the app you want to use, then choose "Open in split screen view."
3. Choose the second app you would like to use.
To open one app completely, simply adjust the divider in the middle of the screen by dragging it up or down, depending on which app you want to display in full screen.
To exit Split Screen view, tap the Recent apps key and swipe up on the window you want to close.
For more information on how to make the most of multitasking on your Galaxy A17 5G, please refer to the link provided below. We appreciate your feedback!
Use separate apps simultaneously on your Galaxy phone – Samsung
https://www.samsung.com/us/support/answer/ANS10004611/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Needs help
on May 22, 2026
Posted by: Dragonfire22
[This review was collected as part of a promotion.] To glitchy and gets to many restarts and not enough storage
Value
3
Response from Samsung USBy R&R, May 26, 2026
Hola Dragonfire22,
Thank you for sharing your feedback on your Galaxy A17 5G. We appreciate you taking the time to share your experiences with storage and day-to-day performance.
The Galaxy A17 5G comes with 4GB of RAM and 128GB of internal storage, providing ample space for your apps, photos, and files. If you need more storage, the device supports external memory cards up to 2TB, allowing you to expand your storage capacity and keep all your important data easily accessible. For more information about MicroSD cards compatible with your Galaxy phone, please see the link below.
We understand that when your Galaxy phone or tablet freezes or crashes, it can be frustrating. Fortunately, many issues can be resolved without sending your device in for service. Simple actions such as rebooting your device and updating the software can help prevent future freezes and crashes. Please refer to the link below for troubleshooting steps to achieve the best outcome.
Your feedback is always valuable, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy A17 5G. We appreciate you taking the time to share your experiences with storage and day-to-day performance.
The Galaxy A17 5G comes with 4GB of RAM and 128GB of internal storage, providing ample space for your apps, photos, and files. If you need more storage, the device supports external memory cards up to 2TB, allowing you to expand your storage capacity and keep all your important data easily accessible. For more information about MicroSD cards compatible with your Galaxy phone, please see the link below.
We understand that when your Galaxy phone or tablet freezes or crashes, it can be frustrating. Fortunately, many issues can be resolved without sending your device in for service. Simple actions such as rebooting your device and updating the software can help prevent future freezes and crashes. Please refer to the link below for troubleshooting steps to achieve the best outcome.
Your feedback is always valuable, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US