Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,392 Reviews)
Open Ratings Snapshot
Rating breakdown 3,392 reviews
5 Stars
2,004
4 Stars
758
3 Stars
319
2 Stars
163
1 Star
148
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This good phone to use for every day
on May 23, 2026
Posted by: Alphan
[This review was collected as part of a promotion.] It is a perfect phone to use to like notes. And everyday.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The phone is unable to download updated apps.
on May 23, 2026
Posted by: Loveoutdoors
[This review was collected as part of a promotion.] The galaxy AI has been awesome however the phone will not allow me to download updated apps. This has brought safety concerns with work and my performance
Value
2 out of 5
2
Response from Samsung USBy R&R, May 26, 2026
Hey there Loveoutdoors,
Thank you for taking the time to review your Galaxy A17 5G. We appreciate hearing about its performance and how it fits into your daily routine. App developers frequently release updates to fix bugs and improve their apps in the Play Store and Galaxy Store. Keeping your apps updated is the best way to ensure you have the latest features and optimal performance.
You don't need to worry about tracking updates for every individual app on your Galaxy phone or tablet. Instead, you can enable automatic updates, which will handle this for you. To learn more about keeping your apps up to date, please check out the article linked below. Your feedback is always valuable. Thank you for choosing Samsung.
Update apps on your Samsung Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002628/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
galaxy a 17
on May 23, 2026
Posted by: junebug22
[This review was collected as part of a promotion.] The Samsung Galaxy A17 is a well-rounded mid-range smartphone that offers a great balance of performance, display, and battery life. It sports a 6.6-inch Full HD+ screen with vibrant colors and sharp details—perfect for streaming or gaming. Under the hood, it’s driven by a capable mid-tier chipset, ensuring smooth multitasking and decent gaming
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is good for everyday use!
on May 23, 2026
Posted by: Smokeybandit408
[This review was collected as part of a promotion.] If you have the chance to own a Samsung a series you will fall in love with it i can guarantee that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has good camera quality and works fast and good
on May 23, 2026
Posted by: Carllong
[This review was collected as part of a promotion.] This device is great it has good camera quality and changes fast and has good battery life and the works fast and samsung pay is great should get recommended
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is an all around great budget phone
on May 23, 2026
Posted by: Maniacmike
[This review was collected as part of a promotion.] Security is great, Gemini is super cool and helpfull. Great camera. Plenty of storage. Big clear screen. User friendly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it, its the best phone I've ever had.
on May 23, 2026
Posted by: Ghost2002
[This review was collected as part of a promotion.] Galaxy AI is one of the best parts it is way better than other AI services. Also the phone is so cheap for how amazing it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is good , but it is slow and it lags
on May 23, 2026
Posted by: JHARM85
[This review was collected as part of a promotion.] So like movies, music, all those things, those features are pretty good.I don't have many issues with that.The battery dies pretty quick.I mean , quicker than I like , and there is some lagging going on.
Value
3 out of 5
3
Response from Samsung USBy R&R, May 26, 2026
Good day JHARM85,

Thank you for leaving a review for your Galaxy A17 5G! We're thrilled to hear that you're enjoying features like music, movies, and photos on your device. When it comes to extending battery life, it all depends on your settings preferences.
Samsung Galaxy phones come with a range of settings and features to help you monitor and extend your device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity and monitor how much battery different apps are consuming.
To access this information, open the Settings app, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap "View Details" to see app usage, along with Screen On and Screen Off times. This will help you identify which apps are draining your battery the most.
For more tips on getting the most out of your Galaxy A17 5G’s battery, please check out the link provided below. We appreciate you taking the time to share your experience. Thank you for choosing Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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