Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I absolutely love this phone and its features
on September 7, 2026
Posted by: loveisiah4ever
[This review was collected as part of a promotion.] i use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.” i am ready for another upgrade to the next series in the A series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have always been a faithful user of samsung phon
on September 7, 2026
Posted by: Shortieruff40
[This review was collected as part of a promotion.] This time I went a little more "high tech" when 'I Chose" the galaxy A17 5G from the much faster connection to the internet to the beautiful and sleek design of the body its been thus far my BEST samsung phone yet!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone has been a disappointment
on September 7, 2026
Posted by: Amyisunhappy
[This review was collected as part of a promotion.] I chose the Galaxy A17 5g over the T-Mobile Revvl 8 Pro and I have regretted that since I got it. It's slow, freezes up a lot, gets too hot, and overall doesn't perform the way I would expect it to.
Value
2
Response from Samsung USBy R&R, September 9, 2026
Hello Amyisunhappy
Thank you for sharing why you chose the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, 5G connectivity, and essential Galaxy functions for calls, apps, and entertainment. We appreciate your feedback regarding slow performance, frequent freezing, and the phone overheating during use. Experiences like yours help Samsung concentrate on improving the smoothness and reliability of Galaxy devices.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing why you chose the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, 5G connectivity, and essential Galaxy functions for calls, apps, and entertainment. We appreciate your feedback regarding slow performance, frequent freezing, and the phone overheating during use. Experiences like yours help Samsung concentrate on improving the smoothness and reliability of Galaxy devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product performs every task and function.
on September 7, 2026
Posted by: Ryot1488
[This review was collected as part of a promotion.] I chose this phone because I am partial to Samsung. I have no complaints about this model, (A17). It has lots of storage space for apps. It has not let me down in any aspect and has performed every function It is meant to perform.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 7, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I have been a loyal Samsung user for over 10 years. When it came time to upgrade my A16 I chose to go up to the A17. I just set it up and love that it has all the features I loved in the 16 and new features that I know I will love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on September 7, 2026
Posted by: Pammie
[This review was collected as part of a promotion.] I chose the A 17 because I do a lot of things with my phone I watch movies stream get on social media and a lot of things. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second time trying Samsung
on September 7, 2026
Posted by: Phone2
[This review was collected as part of a promotion.] I chose Samsung because of a price of a phone special I found it to be a very good phone that works fantastic one complaint is that I can't get my wearable Samsung 7 watch to tell me my true steps during the day I have no idea how to fix it and no one at the phone shop seems to be able to either but a great phone won't go back to another brand
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great battery life
on September 7, 2026
Posted by: Itshot
[This review was collected as part of a promotion.] I chose the A17 after my old S21 fell and stopped working, she was great for a long time. I needed a phone quick,and unfortunately was not able to get a new phone that cost to much. So I got the A17 that night. It's not as fast as my S21 but it has a lot of great features, it has great battery life, it has great storage, I wish it was faster between apps, but it's OK. This phone is a lot bigger than I anticipated and has bright colors and takes great pictures and videos.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hey there Itshot,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We're pleased to hear that you’re enjoying the battery life, storage capacity, bright display, and camera quality of your device. The larger screen and reliable everyday features enhance your experience of staying connected and capturing photos and videos. We also appreciate your feedback regarding the speed of app switching and the device's larger size as Samsung continues to refine the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We're pleased to hear that you’re enjoying the battery life, storage capacity, bright display, and camera quality of your device. The larger screen and reliable everyday features enhance your experience of staying connected and capturing photos and videos. We also appreciate your feedback regarding the speed of app switching and the device's larger size as Samsung continues to refine the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US