Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,397 Reviews)
Rating breakdown 3,397 reviews
5 Stars
2,005
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Great Model
on May 25, 2026
Posted by: BrackishMind
[This review was collected as part of a promotion.] This phone works really well and has all the features you could possibly need one of which I use frequently, the new Galaxy AI app. I see the software only getting better from here.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's slow and don't run the best
on May 25, 2026
Posted by: Jeffron
[This review was collected as part of a promotion.] Galaxy A1 not recommended its a okay phone runs slow tho
Value
3
Response from Samsung USBy R&R, May 28, 2026
Hey Jeffron,
Thank you for sharing your thoughts on your Galaxy A17 5G. While the Galaxy A17 5G does not include the full rollout of Galaxy AI, it does feature Awesome Intelligence, which offers some smart capabilities.
If you’ve noticed that your phone is slowing down, you can monitor its performance using the Device Care feature. This provides an overview of your battery, storage, memory, and security, and allows you to optimize your phone automatically for better and faster performance.
The Quick Optimization feature helps improve your phone's performance by identifying apps that consume excessive battery power. It also clears away unnecessary items from memory, deletes unnecessary files, and closes apps running in the background. Optimizing your phone is quick and simple. Here’s how to do it:
1. Go to **Settings** > swipe to and tap **Device Care**.
2. Tap **Optimize Now**, and then tap **Done**.
For more information on keeping your device running smoothly, please check out the article link below. We appreciate you taking the time to provide your feedback and share your experiences with the device. Thank you for being a part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. While the Galaxy A17 5G does not include the full rollout of Galaxy AI, it does feature Awesome Intelligence, which offers some smart capabilities.
If you’ve noticed that your phone is slowing down, you can monitor its performance using the Device Care feature. This provides an overview of your battery, storage, memory, and security, and allows you to optimize your phone automatically for better and faster performance.
The Quick Optimization feature helps improve your phone's performance by identifying apps that consume excessive battery power. It also clears away unnecessary items from memory, deletes unnecessary files, and closes apps running in the background. Optimizing your phone is quick and simple. Here’s how to do it:
1. Go to **Settings** > swipe to and tap **Device Care**.
2. Tap **Optimize Now**, and then tap **Done**.
For more information on keeping your device running smoothly, please check out the article link below. We appreciate you taking the time to provide your feedback and share your experiences with the device. Thank you for being a part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the memory upgrade you can do to the phone.
on May 25, 2026
Posted by: Rmorg77
[This review was collected as part of a promotion.] I like the option for using galaxy Ai, it seems to run smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is simple and great to use.
on May 25, 2026
Posted by: ItalianMomma
[This review was collected as part of a promotion.] Galaxy AI has been awesome to use especially on the go, I can have bixby to help do things on my phone. I love how easily I can set shortcuts up and how I can get so many apps . This phone is awesome. The picture quality is awesome to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on May 25, 2026
Posted by: Carlonickolas
[This review was collected as part of a promotion.] Call,text, videos, and pictures ,it helps me sleep at night also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device
on May 25, 2026
Posted by: ParanormalGirl01
[This review was collected as part of a promotion.] My Samsung Galaxy device is amazing, had clear photos, and clear audio
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great!
on May 25, 2026
Posted by: Dockingbay94
[This review was collected as part of a promotion.] I use my phone for everything, It is amazing, everything I could ask for, The A.I. features are a bonus for information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 25, 2026
Posted by: DeidreS
[This review was collected as part of a promotion.] I have an A16 which is not listed , Great memory storage and wonderful picture quality.
Value
5
Written by a customer while visiting Samsung US