Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,398 Reviews)
Rating breakdown 3,398 reviews
5 Stars
2,006
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
Phone is good for basic
on May 25, 2026
Posted by: bestartist
[This review was collected as part of a promotion.] The phone is functionable, however its missing a simple internal video card and does not connect to TV via HDMI cable. Also, im a bit concerned about what security protection it has in terms of anti-comprimisation with apps, cameras and mics. also the battery runs low very quickly compared to the A14. thanks.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hello bestartist,
Thank you for sharing your thoughts on your Galaxy A17 5G. We appreciate you taking the time to tell us about your experience with the device. While you may not be able to connect your phone to your TV using an HDMI cord, you do have the option to mirror your screen to the TV. Here’s how to set up Tap View on your phone:
**Step 1:** Open the SmartThings app on your phone and tap the menu icon (three horizontal lines).
**Step 2:** Tap the settings icon, then swipe to find “Tap view” and “Tap sound.” Turn on the switch for each option.
**Step 3:** Bring your phone closer to the TV and tap “Allow phone presence detection” when the notification appears on your screen.
It's very unlikely that your phone or tablet will be affected by malware, as all Galaxy and Play Store apps are scanned prior to downloading. However, sneaky ads or emails can attempt to download harmful software onto your device. Don’t worry, there are steps you can take to protect your Galaxy device.
Managing app permissions is a reliable way to keep your phone or tablet safe. If an app seems suspicious, don’t grant it access. When you install a new app, you'll be prompted to allow or deny specific permissions. Tap “Allow” or “Deny” based on the app's needs. If you haven't used an app for a while, its permissions will be reset automatically, and you'll need to grant permissions again when you next open the app. You can also deny permissions for an app later if necessary.
To do this, navigate to **Settings**, tap **Apps**, then select the desired app. Tap **Permissions** to view those that are currently allowed. You can then select “Don’t allow” or toggle the switch off depending on the app. Repeat this process for each individual permission.
Even on trustworthy sites, you might encounter unsafe or annoying ads. Don't fall for scams. Use the options in the Samsung Internet app to block pop-ups. To do this, navigate to the Samsung folder in your apps, tap on **Internet**, then the menu icon (three horizontal lines), and select **Ad blockers**. You’ll see a list of recommended content and ad blockers for your browser. Tap an app, then tap **Install** to add the content blocker.
Before downloading ad blockers from the Play Store, make sure you’re signed into your Google account. Please keep in mind that some ad blockers may charge for their usage. Always read the description and reviews before installing a content blocker.
Thank you for your feedback; it is always valued. We appreciate your contribution to the Samsung community!
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
Screen mirroring to your Samsung TV
https://www.samsung.com/us/support/answer/ANS10001896/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. We appreciate you taking the time to tell us about your experience with the device. While you may not be able to connect your phone to your TV using an HDMI cord, you do have the option to mirror your screen to the TV. Here’s how to set up Tap View on your phone:
**Step 1:** Open the SmartThings app on your phone and tap the menu icon (three horizontal lines).
**Step 2:** Tap the settings icon, then swipe to find “Tap view” and “Tap sound.” Turn on the switch for each option.
**Step 3:** Bring your phone closer to the TV and tap “Allow phone presence detection” when the notification appears on your screen.
It's very unlikely that your phone or tablet will be affected by malware, as all Galaxy and Play Store apps are scanned prior to downloading. However, sneaky ads or emails can attempt to download harmful software onto your device. Don’t worry, there are steps you can take to protect your Galaxy device.
Managing app permissions is a reliable way to keep your phone or tablet safe. If an app seems suspicious, don’t grant it access. When you install a new app, you'll be prompted to allow or deny specific permissions. Tap “Allow” or “Deny” based on the app's needs. If you haven't used an app for a while, its permissions will be reset automatically, and you'll need to grant permissions again when you next open the app. You can also deny permissions for an app later if necessary.
To do this, navigate to **Settings**, tap **Apps**, then select the desired app. Tap **Permissions** to view those that are currently allowed. You can then select “Don’t allow” or toggle the switch off depending on the app. Repeat this process for each individual permission.
Even on trustworthy sites, you might encounter unsafe or annoying ads. Don't fall for scams. Use the options in the Samsung Internet app to block pop-ups. To do this, navigate to the Samsung folder in your apps, tap on **Internet**, then the menu icon (three horizontal lines), and select **Ad blockers**. You’ll see a list of recommended content and ad blockers for your browser. Tap an app, then tap **Install** to add the content blocker.
Before downloading ad blockers from the Play Store, make sure you’re signed into your Google account. Please keep in mind that some ad blockers may charge for their usage. Always read the description and reviews before installing a content blocker.
Thank you for your feedback; it is always valued. We appreciate your contribution to the Samsung community!
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
Screen mirroring to your Samsung TV
https://www.samsung.com/us/support/answer/ANS10001896/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around the board
on May 25, 2026
Posted by: Love4Galaxy
[This review was collected as part of a promotion.] Galaxy A17 has so many reasons to buy it blows my mind. I am very pleased with the performance while taking pictures and in all areas I would recommend 10 out of 10. Never a dull moment with Samsung Galaxy series all brands are a go and would buy any series at anytime. Definitely getting more than what you bargain for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy A17 is great!
on May 25, 2026
Posted by: Droolsplat
[This review was collected as part of a promotion.] My phone is very important to my daily life. It has plenty of features and tech specifications to meet my needs.
The large available memory space allows me to have all my necessary apps needed for my work, while still having tons of space for fun with gaming and social media apps.
The RAM capacity is great for keeping up with my busy pace of life.
The camera features are really awesome, as it helps me with having quality images to keep me connected with my social community.
I would definitely rate the Galaxy A17 as 5/5 stars, highest rating, and highly recommend it as an upgrade for a phone choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good battery, but laggy and underpowered.
on May 25, 2026
Posted by: ClassicCJ
[This review was collected as part of a promotion.] I wanted to like the Samsung Galaxy A17 more than I did. It’s not a bad phone, but it constantly feels like it’s struggling to keep up, which makes it hard to rate higher than 3 stars.
The battery life is honestly the best part. It easily lasts a full day, sometimes longer, and that’s something Samsung usually gets right with their budget phones. The display is also decent for watching videos or scrolling social media, and One UI is simple and familiar if you already use Samsung devices.
Unfortunately, the performance really holds it back. Apps can open slowly, multitasking feels sluggish, and there are random stutters even during basic use. It’s usable, but not smooth. The cameras are also very inconsistent. In good lighting, photos look okay, but indoors or at night the quality drops fast with blurry details and dull colors.
The phone also feels pretty cheap in the hand. That’s expected at this price, but the speakers sound weak and the vibration feels hollow, which makes the overall experience less polished.
Overall, it’s a “just okay” phone. It handles basic everyday tasks, but the lag and inconsistent camera quality make it difficult to recommend strongly unless you’re on a very tight budget.
3/5 stars.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey there ClassicCJ,
Thank you for taking the time to review your Galaxy A17 5G. We appreciate you sharing your experiences regarding battery life and everyday performance. The A17 5G may run slower when it's processing multiple tasks simultaneously. If you have several apps open, especially a resource-intensive app like GPS or one that utilizes GPS, you might notice a slowdown.
One helpful tip is to use the quick optimization feature before engaging in any intensive activities, such as streaming, using navigation, or listening to music. This feature will close unnecessary background processes, enhancing your device's performance.
You can also adjust the camera settings for a smoother capturing experience. Please refer to the links below to learn more about optimizing your device and setting up the camera on your Galaxy A17 5G.
We continually make enhancements with each generation, and we're glad you're on this journey with us. Your feedback is always appreciated. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. We appreciate you sharing your experiences regarding battery life and everyday performance. The A17 5G may run slower when it's processing multiple tasks simultaneously. If you have several apps open, especially a resource-intensive app like GPS or one that utilizes GPS, you might notice a slowdown.
One helpful tip is to use the quick optimization feature before engaging in any intensive activities, such as streaming, using navigation, or listening to music. This feature will close unnecessary background processes, enhancing your device's performance.
You can also adjust the camera settings for a smoother capturing experience. Please refer to the links below to learn more about optimizing your device and setting up the camera on your Galaxy A17 5G.
We continually make enhancements with each generation, and we're glad you're on this journey with us. Your feedback is always appreciated. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use camera features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/answer/ANS10010130/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera for my cooking projects.
on May 25, 2026
Posted by: Chefb2
[This review was collected as part of a promotion.] My galaxy a17 has been great for my cooking projects, making social media content, and has a great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great camera and the phone to navigate.
on May 25, 2026
Posted by: Nokama77
[This review was collected as part of a promotion.] I use my phone constantly. I feel naked without my galaxy A17. I use it for communication with messaging as well as speaking to my friends and family. I have used it for streaming movies and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a tolerably ok phone
on May 25, 2026
Posted by: AliCat323
[This review was collected as part of a promotion.] The galaxy A17 isn't awful, but it isn't great either. Every time it starts up, for some reason the system UI quits responding and has to be restarted again, both A17s Ive had and my boyfriends A17 all do this every single time. Sometimes the phone can seem slightly laggy or the screen will freeze up, but it's not horrible, just occasionally annoying. Galaxy AI is a cool, fun feature though.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey there AliCat323,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you taking the time to tell us how the device has been performing in your everyday use.
If you notice that your Galaxy A17 5G is starting to slow down, it is often due to a buildup of data. Clearing out some unused data can significantly improve its performance. The Quick optimization feature enhances your device by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. This is the most effective way to improve your device's performance.
For more information on optimizing your device, additional resources are linked below. Your feedback is invaluable to us. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you taking the time to tell us how the device has been performing in your everyday use.
If you notice that your Galaxy A17 5G is starting to slow down, it is often due to a buildup of data. Clearing out some unused data can significantly improve its performance. The Quick optimization feature enhances your device by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. This is the most effective way to improve your device's performance.
For more information on optimizing your device, additional resources are linked below. Your feedback is invaluable to us. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable Product
on May 25, 2026
Posted by: ChinamandaGod
[This review was collected as part of a promotion.] Very dependable product and can be customized to serve your everyday experience
Value
5
Written by a customer while visiting Samsung US