Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,398 Reviews)
Rating breakdown 3,398 reviews
5 Stars
2,006
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Amazing product
on May 25, 2026
Posted by: Rexinten
[This review was collected as part of a promotion.] The Samsung Galaxy A17 5G has been a reliable and dependable phone for everyday use, especially for communication while serving in the military. The battery life lasts throughout long workdays, which is important when constantly coordinating schedules, receiving updates, and staying in contact with leadership and fellow Marines. The 5G connectivity provides fast and stable communication whether using calls, messages, email, or military-related applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I liked my A15 better
on May 25, 2026
Posted by: Finishtar
[This review was collected as part of a promotion.] This phone never gave me that fresh phone feeling. My phone is slower than the previous A15 model and I don't like that you cannot turn off the AI assist. It always pops up when im trying to close apps so it becomes very frustrating.
Phone freezes often and I find myself restarting multiple times a day.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hi there Finishtar,
Thank you for sharing your review of the Galaxy A17 5G. We appreciate your time spent comparing your experience across Galaxy devices and highlighting what stood out to you.
If you'd like to turn off the smart features you don’t want to see, you can do so easily. Swipe down from the top right corner of the screen to open the Quick Settings panel. Then, tap the Settings icon (which looks like a gear), followed by "Apps." Next, select "Choose default apps," then tap on "Digital assistant app." You can toggle off any features you do not wish to use.
We will soon provide a link with more information about the smart features on your Galaxy A17 5G. Your perspective is valuable to us, and we thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review of the Galaxy A17 5G. We appreciate your time spent comparing your experience across Galaxy devices and highlighting what stood out to you.
If you'd like to turn off the smart features you don’t want to see, you can do so easily. Swipe down from the top right corner of the screen to open the Quick Settings panel. Then, tap the Settings icon (which looks like a gear), followed by "Apps." Next, select "Choose default apps," then tap on "Digital assistant app." You can toggle off any features you do not wish to use.
We will soon provide a link with more information about the smart features on your Galaxy A17 5G. Your perspective is valuable to us, and we thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A17 is good for the price
on May 25, 2026
Posted by: UnicornNana1986
[This review was collected as part of a promotion.] The phone is ok. Really no different then am a16 or a 15 except the camera is a tiny bit bigger but that's it. Processor is kinda slow and the ram is very great. Price fits the phone though (free with the purchase of service).
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hello UnicornNana1986,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your feedback regarding the camera and your overall daily experience with the device.
The Galaxy A17 5G features RAM Plus, a function that allows you to use a portion of your internal storage as virtual memory to enhance app performance.
**What is RAM Plus?**
RAM Plus is a feature on your Galaxy phone that intelligently expands your memory by utilizing storage as virtual memory. With increased memory, you can keep more apps open in the background and launch them more quickly.
**How to Use RAM Plus:**
1. Go to **Settings** > **Battery and device care** > **Memory**.
2. Tap on **RAM Plus** and choose how much internal storage you want to allocate as virtual memory.
3. Tap on **Restart now**.
You can learn more about RAM Plus and how it can improve your device's performance in the link below. Your insights are always valuable to us. Thank you for being a loyal Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your feedback regarding the camera and your overall daily experience with the device.
The Galaxy A17 5G features RAM Plus, a function that allows you to use a portion of your internal storage as virtual memory to enhance app performance.
**What is RAM Plus?**
RAM Plus is a feature on your Galaxy phone that intelligently expands your memory by utilizing storage as virtual memory. With increased memory, you can keep more apps open in the background and launch them more quickly.
**How to Use RAM Plus:**
1. Go to **Settings** > **Battery and device care** > **Memory**.
2. Tap on **RAM Plus** and choose how much internal storage you want to allocate as virtual memory.
3. Tap on **Restart now**.
You can learn more about RAM Plus and how it can improve your device's performance in the link below. Your insights are always valuable to us. Thank you for being a loyal Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI
on May 25, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Galaxy AI
One of best phone i had
Great battery life and camera ,not easy to broke,good internet, cheap service
Great battery life and camera ,not easy to broke,good internet, cheap service
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Budget friendly, still has horsepower
on May 25, 2026
Posted by: rm1024
[This review was collected as part of a promotion.] I use device primarily for streaming, movies, gaming, galaxy ai, social media, pretty much everything. It's not expensive and runs really well. Has smooth motion at 90 fps and a pretty good camera. Overall im happy with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It still has auxiliary hole on the bottom.
on May 25, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] Has great quality in videos. It's a old phone but I still enjoy using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on May 25, 2026
Posted by: Maddness44
[This review was collected as part of a promotion.] Best phone and the ai is awesome I use the ai for a lot of help in my business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has easy to use features.
on May 25, 2026
Posted by: Love2stream
[This review was collected as part of a promotion.] I use my phone for work, personal and streaming. It maintains great service coverage and is easy to operate. Galaxy AI is a great addition for helping make tough tasks easier.
Value
5
Written by a customer while visiting Samsung US