Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,398 Reviews)
Rating breakdown 3,398 reviews
5 Stars
2,006
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I have a Samsung galaxy a 15 an love the phone
on May 25, 2026
Posted by: RayRay
[This review was collected as part of a promotion.] The Galaxy ai helps out alot especially when you are busy it does the work for you i can't wait to upgrade to an ultra just haven't had the funs to yet but in time I will Samsung is the only phone that I use an will continue to use they are amazing phones an ive have a few of them an never once have I had any issues with them even the Samsung flip phone I had when cell phones came out I definitely recommend Samsung to anyone they are amazing devices even the tablets,tvs,ect all out just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is really fast and reliable
on May 25, 2026
Posted by: Chinook737
[This review was collected as part of a promotion.] This galaxy A17 is amazing it is really fast in response and the galaxy ai on this phone is really good I can edit stuff out of my pictures which is really good love this phone for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever purchased in30 yrs of cell phone
on May 25, 2026
Posted by: Madmaccs
[This review was collected as part of a promotion.] Neded a replacement phone after mine was damaged so I picked up the A17 because it was affordable .Since the first day it has frozen on a regular basis(daily) sometimes not even able to shut It off and left overnight until the battery died.
Buffers constantly either on wifi or not and has constant messages about thiis process or that ptocess not working urging me to close everything...So tired of it..and as of today it seems to decide which calls will be answered or not ......one word....Garbage......
Buffers constantly either on wifi or not and has constant messages about thiis process or that ptocess not working urging me to close everything...So tired of it..and as of today it seems to decide which calls will be answered or not ......one word....Garbage......
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hola Madmaccs,
Thank you for sharing your feedback about the Galaxy A17 5G. We understand how important reliable everyday performance is, and we appreciate you taking the time to let us know how the device has been working for you. If you are receiving user interface messages, please ensure that your phone software is up to date. You can find more information on how to keep your phone running smoothly in the link below. Thank you for being a valued Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about the Galaxy A17 5G. We understand how important reliable everyday performance is, and we appreciate you taking the time to let us know how the device has been working for you. If you are receiving user interface messages, please ensure that your phone software is up to date. You can find more information on how to keep your phone running smoothly in the link below. Thank you for being a valued Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on May 25, 2026
Posted by: Love4samsung
[This review was collected as part of a promotion.] Wow I love this product its sleek modern design is excellent for me let's just say the pictures are WOW exceptional , the ai is very useful I use it now more than I ever thought I would. I prefer the 5 g most of all firvthevspeed . The phone is just over all great 5 stars thanks samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the camera placement
on May 25, 2026
Posted by: Dellyvonvon
[This review was collected as part of a promotion.] I like the a17 because it has good camera.vjjg t ittu
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Valued Samsung customer review
on May 25, 2026
Posted by: Thankyou
[This review was collected as part of a promotion.] I use my phone for my eld logs for when I drive truck its been a trusted device for a few years and I love the features that it has to make daily living easier.
Paying bills
Managing accounts
Emergencies if necessary
Safety features to keep track of my children
Alarms to keep track of time
Events for sports or reminders
Managing accounts
Emergencies if necessary
Safety features to keep track of my children
Alarms to keep track of time
Events for sports or reminders
Overall the Samsung is quicker and more efficient than other brands and offers quality products that are also durable.
Thank you for making lives easier!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great value with out messing essential features.
on May 25, 2026
Posted by: Mikey96
[This review was collected as part of a promotion.] The phone has most of options in high end phone for less than 20% of the price. Phone is durable enough to be used by first time phone users such as teenagers or alike. Battery life is respectable and storage is not too bad. Over all, tou don't have to go broke to get a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great has all that you need
on May 25, 2026
Posted by: Chiefton515024
[This review was collected as part of a promotion.] Galaxy ai is great I would recommend this phone for everyone it does what you ask it to do and then some
Value
5
Written by a customer while visiting Samsung US