Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,405 Reviews)
Rating breakdown 3,405 reviews
5 Stars
2,010
4 Stars
763
3 Stars
322
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1
My opinion
on May 26, 2026
Posted by: Amanda
[This review was collected as part of a promotion.] This phone has been defective from the moment I got it. I have very bad issues with it daily that cause me to be very upset.
Value
1
Response from Samsung USBy R&R, June 2, 2026
Hello Amanda,
Thank you for sharing your thoughts. The Galaxy A17 5G is equipped with features designed to enhance your daily life while ensuring a user-friendly and enjoyable experience. We understand how frustrating it can be when your experience does not meet your expectations. If you need assistance, please don't hesitate to reach out to our Samsung Support Team. We appreciate you taking the time to share your feedback. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts. The Galaxy A17 5G is equipped with features designed to enhance your daily life while ensuring a user-friendly and enjoyable experience. We understand how frustrating it can be when your experience does not meet your expectations. If you need assistance, please don't hesitate to reach out to our Samsung Support Team. We appreciate you taking the time to share your feedback. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone can do it all.
on May 26, 2026
Posted by: Dragon56
[This review was collected as part of a promotion.] I love galaxy for supplian excellent communication, gaming, internet access, and safety features to boot. If you want an all around great phone Galaxy16 5G is for you.My recomendation. The Galaxy is beautiful(;
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Proper upgrade from the A14
on May 26, 2026
Posted by: Diesel29752
[This review was collected as part of a promotion.] My Galaxy AI A17 is a bit better then the A14. A little different but has some great features like the Auto fill features are spot on. Needed to manually maneuver a few things with the transfer of my apps from the A14. Not overwhelmed with it but it's still a great device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable and grpure at features
on May 26, 2026
Posted by: BRITTSUNSHINE2026
[This review was collected as part of a promotion.] I use my. Galaxy A17 everyday. Without my. Phone life is not the same. It has great cameras and and plenty of storage. The AI for the Galaxy is really cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best one I've had so far
on May 26, 2026
Posted by: Lillisa
[This review was collected as part of a promotion.] I love my galaxy AI device so much. It takes the best pictures ever. It has several features that are incredible. Its the best phone I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good device
on May 26, 2026
Posted by: ThaReddQueen
[This review was collected as part of a promotion.] Devices app management could be better and less updates
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is a little slow.
on May 26, 2026
Posted by: mojoe123
[This review was collected as part of a promotion.] I don't know how to use Galaxy AI. i use it to stream music and games.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey there mojoe123,
We appreciate you taking the time to provide feedback. Galaxy A17 5G is designed to support the everyday features customers use most. Built-in AI features add useful support for search, writing and daily tasks, you can check out our article linked below to learn more about AI features on your device. It's great to hear it's fitting so well into your daily routine. It's great to hear the phone is meeting your expectations for everyday use. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to provide feedback. Galaxy A17 5G is designed to support the everyday features customers use most. Built-in AI features add useful support for search, writing and daily tasks, you can check out our article linked below to learn more about AI features on your device. It's great to hear it's fitting so well into your daily routine. It's great to hear the phone is meeting your expectations for everyday use. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty good
on May 26, 2026
Posted by: Kraziekate
[This review was collected as part of a promotion.] In my review this has been a good phone I feel like with Amy device it should have a solid way of not being able to be hacked but that is impossible but all in all it's been good to me
Value
4
Written by a customer while visiting Samsung US