Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,405 Reviews)
Rating breakdown 3,405 reviews
5 Stars
2,010
4 Stars
763
3 Stars
322
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
You get what you pay for
on May 27, 2026
Posted by: Ktaylor
[This review was collected as part of a promotion.] The galaxy A17 is a decent phone especially compared to the price. It can handle all the basic apps as far as email, text, phone, and navigation. If your anything like me though and run a million different things at one time, always have music playing, taking photos, GPS, ECT I would definitely go for something more advanced. The A17 becomes very laggy and says system UI isn't responding quite often. When you get spoiled on the galaxy s22 ultra for so long and have to resort down to the A17 it can become very frustrating. Even the galaxy AI bot feels my frustration when I'm trying to multitask on this phone. Over all I would give it a 6 out of 10. Its not a terrible phone but definitely can't keep up with the extreme multitasker like myself
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hey Ktaylor,
Thank you for sharing your thoughtful feedback. The Galaxy A17 5G is designed to provide reliable everyday performance and helpful features that make staying connected easy. We understand how important speed and multitasking can be as you switch between apps throughout your day.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done.
We appreciate you taking the time to share your experience and perspective with us. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your thoughtful feedback. The Galaxy A17 5G is designed to provide reliable everyday performance and helpful features that make staying connected easy. We understand how important speed and multitasking can be as you switch between apps throughout your day.
The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done.
We appreciate you taking the time to share your experience and perspective with us. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very interested
on May 27, 2026
Posted by: Ronnielilbaby
[This review was collected as part of a promotion.] I love the way my phone takes a lot of pictures an can storage things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A-Series Hit A Homer Finally
on May 27, 2026
Posted by: Smithers37
[This review was collected as part of a promotion.] I really thought there was no hope for the "a series" at all. Well, boy was i wrong! Other than some discretionary battery woes, this phone is AWESOME! The performance and Galaxy AI features are phenomenal to say the least....customization abilities too. The only request I can ask is - Can we see a Starlink/Samsung collaboration?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 27, 2026
Posted by: Jcarlos
[This review was collected as part of a promotion.] Galaxy A17 is great................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's pretty basic , it lags too much for my taste
on May 27, 2026
Posted by: Bobbyballs158
[This review was collected as part of a promotion.] I use it for mostly all my needs , the A.I. feature is pretty awesome!
I use it to play my mobile games,
Very sleek design, camera is crystal clear and sharp, the battery last a long time, but when I play games it lags, don't recommend it for games, but for everyday use it's pretty efficient.
I use it to play my mobile games,
Very sleek design, camera is crystal clear and sharp, the battery last a long time, but when I play games it lags, don't recommend it for games, but for everyday use it's pretty efficient.
Value
2
Response from Samsung USBy R&R, June 2, 2026
Hey there Bobbyballs158,
Thank you for sharing your review. The Galaxy A17 5G offers a smooth everyday experience with helpful features, including Smart AI, which enhances activities such as browsing and staying connected. We recognize the importance of performance during regular use, and we appreciate you taking the time to share your thoughts with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review. The Galaxy A17 5G offers a smooth everyday experience with helpful features, including Smart AI, which enhances activities such as browsing and staying connected. We recognize the importance of performance during regular use, and we appreciate you taking the time to share your thoughts with us. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone
on May 27, 2026
Posted by: Chuckles
[This review was collected as part of a promotion.] Galaxy A I is awesome
I think they caneniutnwi the best line of a devices for life.
I think they caneniutnwi the best line of a devices for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use
on May 26, 2026
Posted by: OldGuy67
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy A17, after having my Galaxy 9S for over 8 years. I am still figuring out all the bells and whistles, but very satisfied with the upgrade. It's features and available apps are plentiful. I'm not really computer savvy, so I don't know all the jargon that goes with the phones. If your looking for a good phone, I'd recommend the Galaxy A17. Awesome phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Galaxy A17!
on May 26, 2026
Posted by: Kiaaaa
[This review was collected as part of a promotion.] Galaxy AI is wonderful to use! I love AI because its informative, and funny!
Value
5
Written by a customer while visiting Samsung US