Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,405 Reviews)
Open Ratings Snapshot
Rating breakdown 3,405 reviews
5 Stars
2,010
4 Stars
763
3 Stars
322
2 Stars
162
1 Star
148
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
The size is excellent. Spot on. View Clarity
on May 28, 2026
Posted by: TevFall5v1
[This review was collected as part of a promotion.] Galaxy 17a. Size is spot on . Calls and text are. Emails are easy to read.
But the size is also spot on for reading, and viewing. It's amazing!!
Great choice of setting option for the user, high tech or not, it gives options.
Fast charge is a Must for me. Way to go!
The bezel helps with "oops" typing and bumping the wrong thing.
Finger sensor could be better.
And it does not like my sd card ( tried more than one)
It has a load of storage, and makes up by putting apps to sleep when not using.
Do to the length of owner ship we'll see if it holds up. My record is 5 years with one phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extremely Smooth
on May 28, 2026
Posted by: Prettypretty
[This review was collected as part of a promotion.] I recently switched to Samsung because I've had them in the past and I absolutely love their devices. Especially my A17. It operates AMAZING and the use of Samsung AI is standard. It's easy to use and seems secure which is all that matters to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First I have to tell you it's actually an A16 I h
on May 28, 2026
Posted by: Foulodor
[This review was collected as part of a promotion.] I recently tried a different phone(Pixel 10A). It was junk!
I went back to this A16. Aside from some issues with sharing with my Fire tablet and some things Google is responsible for, it's a much better phone than the New Google crap.
The AI you guys use is good. Really haven't used it much.
Anyway, if you are interested in a new phone, don't spend a crapload of money on a phone that isn't as good as the A16.
Thank you,
James Ketchum
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great storage
on May 28, 2026
Posted by: Kitten
[This review was collected as part of a promotion.] I love the tap to pay,great storage, but im not a fan of the camera, I've dropped it a million times now Crack and also dropped it in water like 5 times still works
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on May 28, 2026
Posted by: GIHails
[This review was collected as part of a promotion.] Im a huge Samsung fan. Once I got my first Samsung cellular device I haven't regretted it at all.
I never have any issues with anything from sound to picture.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is smarter than I am
on May 27, 2026
Posted by: ClemClem
[This review was collected as part of a promotion.] I use the AI, internet, and phone, it's just as fast as a big computer and fits in your pocket way better
Value
3 out of 5
3
Response from Samsung USBy R&R, May 29, 2026
Hello ClemClem
Thank you for taking the time to share this feedback. Galaxy A17 5G combines practical performance with helpful features for daily life. The device is designed to support everyday apps, communication and entertainment. We're glad it's proving to be a strong fit for your everyday use. It's always great to hear when Galaxy features are making a difference in daily life. Thanks for being part of the Samsung community.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 27, 2026
Posted by: Jaelo7Jaelo
[This review was collected as part of a promotion.] This phone is amazing and has alot of features that really makes the phone even better . The camera is excellent and pictures come to life with a pop i love my galaxy so much the slim look makes it just as easy to handle and hide anywhere might forget you even have a phone. Best phone I've had thus far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone.
on May 27, 2026
Posted by: Borytoe88
[This review was collected as part of a promotion.] I love the Galaxy Ai. This phone is very easy to use. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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