Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This is a great product
on September 7, 2026
Posted by: Pampsword
[This review was collected as part of a promotion.] This product is great, seamless and easy to use. I loved it so much I bought i e for my wife as well. I'd also recommend the phone to anyone in need of a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a really reliable phone to own
on September 7, 2026
Posted by: Zalgogod
[This review was collected as part of a promotion.] I use my phone for everything, phone calls to gaming and it runs it all perfectly find, that's why I choose this brand in general.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The chosen phone
on September 7, 2026
Posted by: DoctorLove
[This review was collected as part of a promotion.] I chose this phone because of the low cost, but high speed connection that the more expensive phones have, just with a smaller budget! Its great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung Phone A17
on September 7, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] I chose this phone because it was at a great price and newer than the phone I had at the time. I haven't had this phone very long and I'm regretting getting rid of my old phone. This phone is very basic. I cannot watch a video and then answer a call in time because this phone can't handle 2 processes at once. It's very irritating. It also takes forever to switch from one thing to the next. It processes so slow. I'll click on an app, realize it didn't do anything, then have to click it again. I love Samsung, but I can't stand this phone.
Value
2
Response from Samsung USBy R&R, September 10, 2026
Hey there Stephanie,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This model features a large display, 5G connectivity, and multitasking capabilities for calls, apps, and entertainment. We appreciate your support for Samsung and your feedback regarding issues such as delayed app responses, difficulty switching between tasks, and challenges while answering calls while watching videos. Your experience is important to us as Samsung works to enhance the responsiveness of Galaxy devices. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This model features a large display, 5G connectivity, and multitasking capabilities for calls, apps, and entertainment. We appreciate your support for Samsung and your feedback regarding issues such as delayed app responses, difficulty switching between tasks, and challenges while answering calls while watching videos. Your experience is important to us as Samsung works to enhance the responsiveness of Galaxy devices. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and features
on September 7, 2026
Posted by: Nancyosnts
[This review was collected as part of a promotion.] I mostly use my device for email and just stay in touch with my daughter who is traveling up right in Japan and her phone is not compatible with their Network so use WhatsApp communicate this phone has been extremely reliable dropped several times and no issues other than I just like crack in the front screen I love the phone it's reliability I have never had the a series but I'm impressed with it I've always had the S Series phone since my first cell phone thank you for making such a reliable product if I were to wear and I would choose whatever the newest Galaxy S Series phone is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone but hate the hacker kid
on September 7, 2026
Posted by: Momma42tuxedos
[This review was collected as part of a promotion.] My neighbor kid has taken over everything phone I ha e owned since 9/21. And I bought this phone 3 weeks ago and guess what he is on here all ready I'm so bummed 😞 . It suxs now days people have no respect for others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A17 is Great !!
on September 7, 2026
Posted by: Brando
[This review was collected as part of a promotion.] I chose the Samsung A17 over other phones because i previously owned a Samsung A14, and it was the best most reliable phone i had ever had. It included many great features that Samsung phone's had and it lasted me years without any scratch at all after many drops my Samsung had. I would definitely recommend the Samsung A17 because it is reliable and very affordable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I've had
on September 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] I chose the A17 when my A32 died in March. I've had so many issues with this new phone that I regretted it almost immediately. It is a really slow and buggy. The system UI frequently crashes. The camera is extremely buggy and slow to process pictures. I can't open my gallery from the camera to see the picture I just took. The modes and routines don't work properly. Don't get this phone.
Value
1
Response from Samsung USBy R&R, September 10, 2026
Hello Unhappy,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G provides 5G connectivity, a spacious display, and camera features designed for everyday use. We appreciate your detailed feedback regarding issues such as system UI crashes, camera performance, gallery access, and problems with the Modes and Routines not working as expected. Your experiences help Samsung to refine software reliability and improve overall Galaxy performance.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G provides 5G connectivity, a spacious display, and camera features designed for everyday use. We appreciate your detailed feedback regarding issues such as system UI crashes, camera performance, gallery access, and problems with the Modes and Routines not working as expected. Your experiences help Samsung to refine software reliability and improve overall Galaxy performance.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US