Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,408 Reviews)
Open Ratings Snapshot
Rating breakdown 3,408 reviews
5 Stars
2,012
4 Stars
764
3 Stars
322
2 Stars
162
1 Star
148
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3 out of 5
3
Pretty Good/Decent
on June 6, 2026
Posted by: Steven
[This review was collected as part of a promotion.] I use my A17 for personal use. It's a pretty good phone but it can be a bit baggy. When you play music on speaker or through headphones it cuts out sometimes. But otherwise it's a pretty decent phone.
Value
3 out of 5
3
Response from Samsung USBy R&R, June 9, 2026
Good day Steven,
Thank you for reaching out and letting us know about your Galaxy A17 5G. The Galaxy A17 5G offers reliable everyday features, and it is great to hear it has been a good fit for your personal use overall. We understand your observations about performance and speaker playback, and we appreciate you sharing your honest feedback. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product works
on June 6, 2026
Posted by: AssassinB
[This review was collected as part of a promotion.] I still have not used the galaxy AI part of this device. I have used the phone for all of my online buying. Which in fact works great, fast, takes great pics, play a few games.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Durable but "GalaxyAI"
on June 6, 2026
Posted by: Justme
[This review was collected as part of a promotion.] I would buy another galaxy product with the visa card if I win
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice features and nice phone!
on June 6, 2026
Posted by: ForeverMine
[This review was collected as part of a promotion.] My Samsung Galaxy A17 is a nice phone and like the features as well. The clarity of the screen is top tier! The only thing I don't like is sometimes it freezes and/or glitches and I have to power off the device and start all over with what I was doing before having to power it off.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
omg I love my new phone. especially changing the f
on June 6, 2026
Posted by: ForevaThaWife
[This review was collected as part of a promotion.] I use my phone for work, shopping, social media and games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a money saver
on June 6, 2026
Posted by: GorillaWarefare
[This review was collected as part of a promotion.] It has NFC which is a MUST these days. It's on the less expensive end of samsung phones but it has all the features you could ask for on a budget.
Streaming on this phone is amazing, no loading or lagging. Sound and picture quality is just as good as the higher end devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has many different great features
on June 6, 2026
Posted by: ryanbyankees
[This review was collected as part of a promotion.] My product has AI. I use my product to stream. IThs camera feature is great . The 5G is great and it has a big screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple and advanced at the same time. Very durable
on June 6, 2026
Posted by: Fast2fast
[This review was collected as part of a promotion.] Great AI apps and very durable
Screen size awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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