Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,407 Reviews)
Rating breakdown 3,407 reviews
5 Stars
2,011
4 Stars
764
3 Stars
322
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
This phone is okay but not best
on June 8, 2026
Posted by: Wrbbie187
[This review was collected as part of a promotion.] The galaxy a17 im still checking it out but had it about 2 weeks and idk why but all b the apps automatically refresh everytime u switch apps or pages and id difficult to use on sites that require 2fa the battery life is decent but like most new phones nowadays it did not come with a block to plug charger into wall just c on c cord the picture is no t bad and the. Screen size is nice over all the price is better than real galaxy and u can till it is generic downgrade s version of recent older ones
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hello Wrbbie187,
The Galaxy A17 5G offers a sleek design along with convenient features that simplify everyday tasks. We value your constructive feedback and understand your concerns about app performance and overall device functionality after a short period of use. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G offers a sleek design along with convenient features that simplify everyday tasks. We value your constructive feedback and understand your concerns about app performance and overall device functionality after a short period of use. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great to see if this phone is a good option for me
on June 8, 2026
Posted by: Wainer
[This review was collected as part of a promotion.] Its a great phone 📱 ai works for me and I will be a long time galaxy guy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a ton of great features
on June 8, 2026
Posted by: Katnissletsplay
[This review was collected as part of a promotion.] I am blown away by the slender phone and the dynamic look. The camera takes beautiful pictures and captures the essence of what I am taking a picture of. The automatic spell checker that corrected my messages is a blessing for me.
I can't wait to figure out all of the features and special short cuts. I am so excited.
AI had already helped me so much to write listing to look up hardware and to assign value to items. Who needs a partner when you have this great phone?!
I can't wait to figure out all of the features and special short cuts. I am so excited.
AI had already helped me so much to write listing to look up hardware and to assign value to items. Who needs a partner when you have this great phone?!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not my greatest choice
on June 8, 2026
Posted by: Angeleyes
[This review was collected as part of a promotion.] My Galaxy A17 is slow, gets super hot and randomly shuts off on me.
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hello there Angeleyes,
Thank you for sharing your experience with us about your Galaxy A17 5G. The Galaxy A17 5G features a bright display and a variety of functions that help you stay connected and entertained. We understand your concerns regarding device temperature, performance, and unexpected shutdowns. If you notice that your phone is slowing down or getting warm, it may be time for an update. This could be related to the phone itself or to the apps you use most frequently.
Fortunately, there is typically a quick fix. The Quick Optimization feature can enhance your device's performance by identifying apps that consume excessive battery power, which may be causing your phone to heat up. This feature also clears unnecessary items from memory, deletes redundant files, scans for malware, and closes background apps.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap Device Care, then select Optimize Now and tap Done. For more information, please check out the link provided below. We appreciate you sharing your experience with us and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us about your Galaxy A17 5G. The Galaxy A17 5G features a bright display and a variety of functions that help you stay connected and entertained. We understand your concerns regarding device temperature, performance, and unexpected shutdowns. If you notice that your phone is slowing down or getting warm, it may be time for an update. This could be related to the phone itself or to the apps you use most frequently.
Fortunately, there is typically a quick fix. The Quick Optimization feature can enhance your device's performance by identifying apps that consume excessive battery power, which may be causing your phone to heat up. This feature also clears unnecessary items from memory, deletes redundant files, scans for malware, and closes background apps.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap Device Care, then select Optimize Now and tap Done. For more information, please check out the link provided below. We appreciate you sharing your experience with us and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone , very easily to understand.
on June 7, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] My device is wonderful when it comes to streaming ,playing games or music .I absolutely love it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 7, 2026
Posted by: Compton2shop
[This review was collected as part of a promotion.] This is such good service.I'll recommend it to someone who does not have a phonelol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable,durable product.
on June 7, 2026
Posted by: Mallymall
[This review was collected as part of a promotion.] GALAXY A1 is great. I love it. Been with family over 10yrs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value for price
on June 7, 2026
Posted by: MurphyBee
[This review was collected as part of a promotion.] I recently upgraded to this model through my phone provider. It was a welcome change, with ample storage space and improved graphics. The colors seem to appear more vibrant, and even the color of the dark texts themselves seem to be easier on my eyes than normal.
Another plus is the longer battery life. It just keeps trucking, even while I mindlessly scroll social media or enjoy my various videos across many platforms. The battery keeps up, which I greatly appreciate.
The only caveat I've found with the whole thing is the lack of a jack for headphones. When my air buds aren't fully charged or operational, it would be nice to have that backup option. Overall, a quality model in the series that I hope to enjoy for the next few years at least.
Another plus is the longer battery life. It just keeps trucking, even while I mindlessly scroll social media or enjoy my various videos across many platforms. The battery keeps up, which I greatly appreciate.
The only caveat I've found with the whole thing is the lack of a jack for headphones. When my air buds aren't fully charged or operational, it would be nice to have that backup option. Overall, a quality model in the series that I hope to enjoy for the next few years at least.
Value
4
Written by a customer while visiting Samsung US