Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,398 Reviews)
Rating breakdown 3,398 reviews
5 Stars
2,006
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
This product is working pretty fine.
on June 29, 2026
Posted by: Username
[This review was collected as part of a promotion.] I use my phone for many things, streaming, gaming and watching videos.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy A17 5G
on June 29, 2026
Posted by: SamGalaxylover
[This review was collected as part of a promotion.] Phone is a little faster than the previous phone A15 but it works great for my work app and others. I would love to try the new Samsung galaxy S26Ultra looks like an amazing phone.
Value
3
Response from Samsung USBy R&R, June 30, 2026
Hi there SamGalaxylover,
Thank you for sharing your thoughts. We are glad to hear that your Galaxy A17 5G is a significant improvement over your previous Galaxy A15 and that it works well with your work applications. With its AI features, 5G connectivity, and vibrant display, the A17 is designed to support your daily routine. We appreciate your ongoing enthusiasm for the Galaxy lineup and your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts. We are glad to hear that your Galaxy A17 5G is a significant improvement over your previous Galaxy A15 and that it works well with your work applications. With its AI features, 5G connectivity, and vibrant display, the A17 is designed to support your daily routine. We appreciate your ongoing enthusiasm for the Galaxy lineup and your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Product is buggy
on June 29, 2026
Posted by: Angelfly
[This review was collected as part of a promotion.] Product works well most of the time does have a habit of freezing and rebooting at times. Does what it needs to do and takes good pictures
Value
3
Response from Samsung USBy R&R, June 30, 2026
Hello Angelfly,
Thank you for sharing your feedback. The Galaxy A17 5G offers AI technology options, 5G connectivity, and a large display designed to enhance your everyday experience. We understand how important reliable performance is throughout the day. If you're experiencing performance issues, there are several troubleshooting steps you can take to improve your phone's responsiveness.
Often, the phone may become overloaded with data, or an outdated app running in the background could be causing the slowdown. The Quick Optimization feature can help enhance your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to, and tap on Device Care. Then tap "Optimize now," and finally hit "Done." You can find more information about optimizing your device and additional troubleshooting steps through the link provided below.
We appreciate your comments regarding device freezing and overall performance; they will be shared with our teams as we work on improving future Galaxy devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your feedback. The Galaxy A17 5G offers AI technology options, 5G connectivity, and a large display designed to enhance your everyday experience. We understand how important reliable performance is throughout the day. If you're experiencing performance issues, there are several troubleshooting steps you can take to improve your phone's responsiveness.
Often, the phone may become overloaded with data, or an outdated app running in the background could be causing the slowdown. The Quick Optimization feature can help enhance your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to, and tap on Device Care. Then tap "Optimize now," and finally hit "Done." You can find more information about optimizing your device and additional troubleshooting steps through the link provided below.
We appreciate your comments regarding device freezing and overall performance; they will be shared with our teams as we work on improving future Galaxy devices. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5g
on June 29, 2026
Posted by: JDReed
[This review was collected as part of a promotion.] The galaxy AI implemented in the A17 5g complements its other great features and also the phone itself has amazing response time. Also the image quality is amazing. I love my Galaxy A17 5g.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy to use the A17
on June 29, 2026
Posted by: NICOLAOS
[This review was collected as part of a promotion.] I love just about everything there is about the A17! I love the kids mode and how amazing my photos come out! My son loves kids mode as well such an amazing phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The product glitches ALOT
on June 29, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I am waiting to get a new phone, I absolutely hate this phone
Value
2
Response from Samsung USBy R&R, June 30, 2026
Hello Love2Shop,
Thank you for sharing your feedback. The Galaxy A17 5G is equipped with smart AI features, 5G connectivity, and a large display that enhances everyday use. We appreciate your comments regarding the device freezing and overall performance. We may have some tips to help your phone run more smoothly.
The Quick Optimization feature improves your device’s performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device care, tap on Optimize now, and then select Done.
Please note that your input will be shared with our teams as we work on improving future Galaxy devices. You can also find additional troubleshooting steps linked below to help keep your device running optimally.
Thank you for your review, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G is equipped with smart AI features, 5G connectivity, and a large display that enhances everyday use. We appreciate your comments regarding the device freezing and overall performance. We may have some tips to help your phone run more smoothly.
The Quick Optimization feature improves your device’s performance by identifying apps that drain battery life. It effectively removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device care, tap on Optimize now, and then select Done.
Please note that your input will be shared with our teams as we work on improving future Galaxy devices. You can also find additional troubleshooting steps linked below to help keep your device running optimally.
Thank you for your review, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product had nice speed. storage, and features
on June 29, 2026
Posted by: Boobijay
[This review was collected as part of a promotion.] I really enjoy thy features on this, I have had all the A series from the 14 to this one. I've been a Samsung user for over 20 years, my next phone i want to get is the S26. I just have to save a little more money. I will always choose Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not my favorite
on June 29, 2026
Posted by: Kat1983
[This review was collected as part of a promotion.] I have had other Samsung galaxy phones before and I have always liked them. This phone i don't care for . The phone seems a lot slower and a lot less space then the ones before.
Value
2
Response from Samsung USBy R&R, June 29, 2026
Hiya Kat1983,
Thank you for reaching out and sharing your thoughts about the Galaxy A17 5G. It's a fantastic choice if you’re looking for a device equipped with smart AI features, a larger display, and enhanced 5G connectivity. We understand that it may not be your absolute favorite, but the Galaxy A17 5G comes packed with wonderful features and options that can enhance your daily experience.
The ability to customize your device to fit your specifications is a significant advantage. With various routines, modes, and customizable schedules, you can accomplish more than ever before.
Please check out the link below to learn more about your Galaxy A17 5G. We appreciate your review and thank you for being a part of the Samsung community.
Differences between the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010489/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts about the Galaxy A17 5G. It's a fantastic choice if you’re looking for a device equipped with smart AI features, a larger display, and enhanced 5G connectivity. We understand that it may not be your absolute favorite, but the Galaxy A17 5G comes packed with wonderful features and options that can enhance your daily experience.
The ability to customize your device to fit your specifications is a significant advantage. With various routines, modes, and customizable schedules, you can accomplish more than ever before.
Please check out the link below to learn more about your Galaxy A17 5G. We appreciate your review and thank you for being a part of the Samsung community.
Differences between the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010489/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US