Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,398 Reviews)
Open Ratings Snapshot
Rating breakdown 3,398 reviews
5 Stars
2,006
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
It's a good phone but it could be faster.
on June 29, 2026
Posted by: Dunjudgeme
[This review was collected as part of a promotion.] The galaxy AI has helped me improve my hands free use of the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone it has lots of space . Great and
on June 29, 2026
Posted by: Teetee
[This review was collected as part of a promotion.] I have used this feature on my phone a few times. I have no complaints at all it's helpful to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok product
on June 29, 2026
Posted by: James303b
[This review was collected as part of a promotion.] Ok product. I had the samsung ultra so no comparasin
Value
3 out of 5
3
Response from Samsung USBy R&R, June 30, 2026
Hi James303b,
Thank you for taking the time to share your feedback. The Galaxy A17 5G features AI, 5G connectivity, and a large display, all designed to provide a reliable everyday experience. We appreciate your enthusiasm after using a Galaxy Ultra device, and your comments are dearly noted. Thank you for being a valued Samsung customer.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Connection to all what I need
on June 29, 2026
Posted by: Misslondon
[This review was collected as part of a promotion.] I galaxy phone , buds, watch and TV I love how im all connected through my phone and my watch is amazing.
Especially when I can't find the remote for my galaxy TV I just use my phone to control it and change the channel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on June 29, 2026
Posted by: Phonerev
[This review was collected as part of a promotion.] Easiest phone to use on the market. Ready to go right out of the box.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great AI works amazing
on June 29, 2026
Posted by: Bubbles
[This review was collected as part of a promotion.] Great ai feature & phone works amazing . Fast & easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the camera, the storage of 128 gb is good
on June 29, 2026
Posted by: Lucas81
[This review was collected as part of a promotion.] I like the ai on the device and how easy it is to use, everything seems easy to use, no issues I've had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is working pretty fine.
on June 29, 2026
Posted by: Username
[This review was collected as part of a promotion.] I use my phone for many things, streaming, gaming and watching videos.
I've been having some problems with the phone feeling warm and the system UI crashing when I start up the phone, but in general, everything has been going normal. I don't use the camera a lot but it's a nice feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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