Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,397 Reviews)
Open Ratings Snapshot
Rating breakdown 3,397 reviews
5 Stars
2,005
4 Stars
762
3 Stars
320
2 Stars
162
1 Star
148
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy A17 5G
on June 29, 2026
Posted by: Teelovehonest
[This review was collected as part of a promotion.] I love my Galaxy A17 5G I am happy I got this phone it's the best the service is great as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use. I can hear great on it. Fast navigati
on June 29, 2026
Posted by: Elliottjohn67
[This review was collected as part of a promotion.] I love it. It is a great phone. I don't know what else you me to say. It's a good phone for me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is basic and easy to use.
on June 29, 2026
Posted by: IceBlue2095
[This review was collected as part of a promotion.] When there's a solid Wi-Fi connection it's great! Same when Data must be used.
It usually lags only when it needs updating or there's a bad connection.
AI for texting and more is awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The greatest phone
on June 29, 2026
Posted by: Letmewin
[This review was collected as part of a promotion.] This Samsung a17 with 5g internet is a amazing phone from playing games to doing school work whatever it is it works great. and it's cheap and worth soo much more than I payed for and overall it's insanely good the camera is really great and storage is wonderful overall a amazing and truly great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is good all the way around
on June 29, 2026
Posted by: Looking
[This review was collected as part of a promotion.] I've had my phone for 4 years now without any problems except for cracked screen. In all it's still works very good even though it's been hacked it's still working very great looking forward to a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this product
on June 29, 2026
Posted by: Glennyrena
[This review was collected as part of a promotion.] I love this phone. I juts want a newer one. Other wise im happy with it all n all
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product seems to have a few flaws
on June 29, 2026
Posted by: Hate2shop
[This review was collected as part of a promotion.] I use my phone primary for work orders. And, well as a phone to actually talk to people. I do use the camera alot for work purposes.
My dissatisfaction with this phone is, it constantly turns itself on even when I've shut it off.
It doesn't sit flat due to the camera lens.
The touch screen works sporadically.
The port charger area is supper sensitive and I predict will stop working in a few month and I will have to purchase another phone, I find this to be unacceptable.
The battery life diminishes quickly even if not in use.
I don't like to spend a lot on cell phones and prefer a good bargain but I would not recommend this phone and will not purchase one again.
Value
2 out of 5
2
Response from Samsung USBy R&R, July 1, 2026
Hi there Hate2shop,
Thank you for your detailed feedback. The Galaxy A17 5G features a versatile camera, AI features, and 5G connectivity to support both work and everyday activities. We understand the importance of dependable touch response, reliable charging, strong battery life, and consistent performance throughout your day. Your comments regarding the touchscreen, charging port, battery performance, and overall reliability are appreciated and will be shared with our teams for ongoing improvements. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the graphics and the speed.
on June 29, 2026
Posted by: Trapboy
[This review was collected as part of a promotion.] I use my Samsung to explore the internet and look up different information that I need.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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