Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,408 Reviews)
Open Ratings Snapshot
Rating breakdown 3,408 reviews
5 Stars
2,012
4 Stars
764
3 Stars
322
2 Stars
162
1 Star
148
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Great fast dependable
on June 29, 2026
Posted by: Brittney
[This review was collected as part of a promotion.] The Samsung Galaxy a17 is great fast dependable and is my life line.
Value
4 out of 5
4
Response from Samsung USBy R&R, July 17, 2026
Hey Brittney,
Thank you for sharing your thoughts on the Galaxy A17 5G. We are thrilled to hear how reliable your phone has been for you. The Galaxy A17 5G offers fast performance, dependable connectivity, and a vibrant display for everyday use. It’s great to know that your phone has become an essential part of your daily life. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It works really well I love Samsung products
on June 29, 2026
Posted by: Ninersman
[This review was collected as part of a promotion.] I have a Samsung galaxy a14 but and still going strong so I know that these are good phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pleased with my A17G5
on June 29, 2026
Posted by: Cruzer
[This review was collected as part of a promotion.] Without my A17 5G, I believe I couldn't live it comes very handy in my day to day life. It keeps me very close with my siblings, I get to photo outdoors activities such as birds, Osprey, bird nests, aside other outdoor activities that unfold unpredictively. So yes, I'm very happy with my A17 G5 to whom it may concern thank you very much!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
pretty great for the average person
on June 29, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] Very much up to date with all apps and the service features as far as having Galaxy AI and everything preloaded into one device at an affordable cost you can't go wrong
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent resilient cell,
on June 29, 2026
Posted by: ronnied
[This review was collected as part of a promotion.] Between my Samsung and AI features, I can do everything I want and need to do without having to depend on someone else. Best Bang for my buck !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product for prepaid phone!
on June 29, 2026
Posted by: Secretariat1973
[This review was collected as part of a promotion.] I like my Galaxy phone with the pre paid service. I just wish it way stay charged better! It's a great phone for my budget! I like the AI features
Value
4 out of 5
4
Response from Samsung USBy R&R, July 22, 2026
Good day Secretariat1973,
We appreciate you for taking the time to share your insight on your Galaxy A17 5G. The Galaxy A17 5G offers dependable everyday performance, helpful AI features, and smooth access to the apps you use most. We are glad it has worked well with your prepaid service and fits your daily needs. Wanting longer battery life makes sense, especially when you rely on your phone throughout the day. Thank you for being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The phone isn't as good as the other a series
on June 29, 2026
Posted by: HunnyLuv
[This review was collected as part of a promotion.] The phone I have now is nothing like the other phones I have purchased
Value
3 out of 5
3
Response from Samsung USBy R&R, July 1, 2026
Hey there HunnyLuv,
Thank you for sharing your thoughts. The Galaxy A17 5G features AI capabilities, a vibrant display, and 5G connectivity, all designed to deliver a reliable everyday experience. We understand that your experiences with previous Galaxy devices shape your expectations when upgrading. We appreciate your feedback comparing this model to other A series phones, and we will share it with our teams as we work to improve future Galaxy devices. Thank you for being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy A series phone
on June 29, 2026
Posted by: Guitarman65
[This review was collected as part of a promotion.] I have used Samsung products for years!! My new A15 5g completely rocks!! Love the Galaxt Ai especially..
I play games watch videos movies and so much h more! Ai mode in the search really expands your horizons!! From the ease of use to the great design and all the features..too many to list..this device has exceeded my needs and experience. Above and beyond!! Will always buy Samsung. Especially Galaxy Ai equipped.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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