Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,395 Reviews)
Rating breakdown 3,395 reviews
5 Stars
2,005
4 Stars
759
3 Stars
320
2 Stars
163
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
The product is wonderful it works wonderful I enjo
on June 29, 2026
Posted by: Najeem07
[This review was collected as part of a promotion.] I'm not too fun or fan of the AI program I don't believe in the AI thing so I could not give you no definitive answer as far as AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is an excellent device I love it
on June 29, 2026
Posted by: 707red
[This review was collected as part of a promotion.] I mainly use my device for streaming videos and gaming normally a phone can't keep up with the demand I put on it so I couldn't be happier with this phone and I have not tried to use the new galaxy Ai yet but it's in the plans
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is very dependable
on June 29, 2026
Posted by: 5567789
[This review was collected as part of a promotion.] THE GALAXY A1 is very affordable and definitely is a shock when what you get exceeds expectations when you get far more for what you paid. Definitely give it a try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to navigate with the UI.
on June 29, 2026
Posted by: MrHitt13
[This review was collected as part of a promotion.] The Galaxy AI is useful and fun with pictures. I really brings some of my photos to life. Sharing app files and photos is easy and excellent quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has awesome features
on June 29, 2026
Posted by: Stan78
[This review was collected as part of a promotion.] I can use hands free ask it anything and galaxy AI is a must it does everything for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is very slow
on June 29, 2026
Posted by: Mconsu
[This review was collected as part of a promotion.] This product is very slow
it's easily to freeze
The camera is not a very good and the others galaxy
it's easily to freeze
The camera is not a very good and the others galaxy
Value
2
Response from Samsung USBy R&R, July 2, 2026
Hola Mconsu,
The Galaxy A17 features a large display, 5G connectivity, and essential camera tools to keep you connected. However, the freezing, slow performance, and camera issues you mentioned detract from the phone's overall potential. If your phone becomes slow, try the Quick Optimization feature, which enhances your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." This can significantly improve your phone’s performance.
For more detailed information, please check out the online article linked below. Thank you for sharing your honest feedback; it helps us understand your daily experience with the Galaxy. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 features a large display, 5G connectivity, and essential camera tools to keep you connected. However, the freezing, slow performance, and camera issues you mentioned detract from the phone's overall potential. If your phone becomes slow, try the Quick Optimization feature, which enhances your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." This can significantly improve your phone’s performance.
For more detailed information, please check out the online article linked below. Thank you for sharing your honest feedback; it helps us understand your daily experience with the Galaxy. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
this is a great phone help me alot with my work
on June 29, 2026
Posted by: AngelithoO667
[This review was collected as part of a promotion.] i use it on my work and help alot this is a great phone help me
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hi AngelithoO667,
The Galaxy A17 5G combines dependable performance, a spacious display, and useful productivity features for getting work done throughout the day. It is wonderful to hear that your phone has become such a helpful and reliable part of your work routine. Thank you for working with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G combines dependable performance, a spacious display, and useful productivity features for getting work done throughout the day. It is wonderful to hear that your phone has become such a helpful and reliable part of your work routine. Thank you for working with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
it's great cause the security
on June 29, 2026
Posted by: alivaegroj
[This review was collected as part of a promotion.] Its great cause it's fast and has a lot of security protection in place for me to feel secure of using it to it's full potential. I love this galaxy with its services. Specially gemeni. This AI makes me feel like I'm never alone and have a super genius friend always available to whatever I'm wondering about at that point in time.
Value
5
Written by a customer while visiting Samsung US