Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,386 Reviews)
Rating breakdown 3,386 reviews
5 Stars
2,001
4 Stars
757
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
The experience you have to experience
on July 16, 2026
Posted by: LivingMyBlessedLife
[This review was collected as part of a promotion.] If you're looking for a new phone and are someone who does the research before spending their hard earned money like myself and are skeptical about the more cost efficient ones because life experiences have taught you, "buy cheap, get cheap" well I'm here to educate you a little with my personal experience, the Galaxy A17 5G is the exception to the rule. If you enjoy a large screen without the large dent in your financial situation then the A17 5G is a no brainer. The integrated Galaxy AI also makes life a no brainer providing all the "on hand" assistance one could ask for! I was skeptical due to some reviews saying the A17 processor seemed slow and lagging when it came to app hopping and multitasking but that's just NOT THE TRUTH. I have a job that requires me to run a navigation app and all day phone communication and operations and the Galaxy A17 5G is preforming as needed! In conclusion I am very satisfied with where I decided to spend my hard earned money because in today's economy and inflation I can't afford to spend money on things that don't fully serve their purpose and the Galaxy A17 5G is the perfect daily for those that want to improve their life and I can tell you with full genuine transparency that I DO NOT have buyers remorse. Stay blessed.
Value
5
Response from Samsung USBy R&R, July 23, 2026
We love to hear from you, LivingMyBlessedLife! It's great to know that you are enjoying your Galaxy A17 5G and exploring all its features. The Galaxy A17 5G offers a large display, reliable performance, and useful AI tools to help with your busy days. It's wonderful to know that navigation, communication, and switching between apps remain smooth throughout your workday. Your experience highlights how capable the A17 5G can be as a dependable everyday companion. Thank you for choosing Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Glitches a lot due to insufficient memory
on July 15, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy A17 seems like a step up from mu previous phones, but it pauses as if your input is not received before responding, usually after I've thumped the screen again confusing the phone with a second unintended input. Could be Galaxy AI trying to decide what I want. Need a simpler, stripped down (just compared to the apparently locked-in factory load) Android. Great phone if it weren't overtaxed to the point of failure. I have two.
Value
2
Response from Samsung USBy R&R, July 16, 2026
Hello there Love2Shop,
Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 13, 2026
Posted by: Cindabugg74
[This review was collected as part of a promotion.] Galaxy Al have made everything easy for me. The camera the settings. Everything about it is 10/10.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hola Cindabugg74,
Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
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Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: GoreBaybee
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for everything. I will keep using it for now
Value
5
Response from Samsung USBy R&R, July 14, 2026
Greetings GoreBaybee,
Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
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Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: Allykatt
[This review was collected as part of a promotion.] Modern and sleek outside look. Super fast no slow loading times. Excellent camera quality including front and back camera. Galaxy ai
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hello Allykatt,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, fast performance, and impressive front and rear cameras. The enhanced AI features provide that added layer of convenience to your everyday experience. We are pleased to hear that these features have made a strong impression on you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, fast performance, and impressive front and rear cameras. The enhanced AI features provide that added layer of convenience to your everyday experience. We are pleased to hear that these features have made a strong impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is great for secondary use
on July 13, 2026
Posted by: Jac224
[This review was collected as part of a promotion.] I use my galaxy a17 daily for texting, ,reddit. calls,music, games and YouTube. My experience with device has been slightly unpredictable because at times the phone is very laggy even when using it for simple task such as camera, texting and calling, however I do like the phone because I just love all of samsung newest featured such as galaxy ai (Google Gemini) it is very helpful when i need to ask questions and want tailord responses rather than something generic.
Value
3
Response from Samsung USBy R&R, July 14, 2026
Hi there Jac224,
The Galaxy A17 5G features a vibrant display, reliable 5G connectivity, and useful Galaxy AI features for your everyday tasks. It's great to know that Google Gemini delivers the tailored responses you appreciate. We recognize that occasional lag during calls, texting, or camera use can affect your overall experience.
The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," then select "Done."
For more information, please check out the online article linked below. Your feedback helps Samsung continue to enhance device performance. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vibrant display, reliable 5G connectivity, and useful Galaxy AI features for your everyday tasks. It's great to know that Google Gemini delivers the tailored responses you appreciate. We recognize that occasional lag during calls, texting, or camera use can affect your overall experience.
The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," then select "Done."
For more information, please check out the online article linked below. Your feedback helps Samsung continue to enhance device performance. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on July 13, 2026
Posted by: Jay2move
[This review was collected as part of a promotion.] I really enjoy this product it keeps up with me. Allowing me to be reminded of schedules meetings a head of time and not miss anything important going on.
Value
4
Response from Samsung USBy R&R, July 14, 2026
Hola Jay2move,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G provides reliable performance, convenient scheduling tools, and helpful reminders that make it easier to stay organized. It’s wonderful to hear that the device helps you keep up with your routine and stay ahead of meetings and important events. Thank you for including Samsung in your daily life.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G provides reliable performance, convenient scheduling tools, and helpful reminders that make it easier to stay organized. It’s wonderful to hear that the device helps you keep up with your routine and stay ahead of meetings and important events. Thank you for including Samsung in your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this device
on July 12, 2026
Posted by: Mrshavok
[This review was collected as part of a promotion.] I enjoy this device almost as much as the s26.
It's great for streaming.
And music
Value
5
Response from Samsung USBy R&R, July 13, 2026
Hiya Mrshavok,
Thank you for sharing your experience with your Galaxy A17 5G. This device features a vibrant display, clear audio, and smooth performance for everyday tasks. We are glad to hear that it has become your favorite for streaming and enjoying music. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A17 5G. This device features a vibrant display, clear audio, and smooth performance for everyday tasks. We are glad to hear that it has become your favorite for streaming and enjoying music. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US