Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,384 Reviews)
Rating breakdown 3,384 reviews
5 Stars
2,001
4 Stars
755
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
It feels physically solid!
on August 6, 2026
Posted by: EHenrywv
[This review was collected as part of a promotion.] I chose the Galaxy A17 5G and it really does feel like a solid phone physically. Several slips and drops have occurred and the phone's screen and body have managed so far not to have cracked or chipped.
Value
3
Response from Samsung USBy R&R, August 10, 2026
Hey Ehenrywv,
Thank you so much for letting us know how things are going with your Galaxy A17 5G. Built to keep up with your daily routines, it helps you stay connected and includes advanced features. We are thrilled to hear that the device has stood the test of time, handling bumps and drops along the way. You can certainly trust in its durability. Thank you for sharing why you chose the Galaxy A17 5G. We appreciate your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for letting us know how things are going with your Galaxy A17 5G. Built to keep up with your daily routines, it helps you stay connected and includes advanced features. We are thrilled to hear that the device has stood the test of time, handling bumps and drops along the way. You can certainly trust in its durability. Thank you for sharing why you chose the Galaxy A17 5G. We appreciate your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device
on August 6, 2026
Posted by: Suepreme
[This review was collected as part of a promotion.] I chose this device, because it was affordable.So I was thinking it wouldn't be a very good phone. I was pleasantly surprised with how many features.How fast it is , and generally how easy it is to use. I'd recommend this phone to anyone.Especially somebody shopping on a budget
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review for Galaxy
on August 6, 2026
Posted by: MethadoneMan160
[This review was collected as part of a promotion.] I chose, good service, but slow gaming.
I have had at least 1 of every galaxy released.
I have had at least 1 of every galaxy released.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best A series ever A17 5G
on August 5, 2026
Posted by: CaboV83Samsung26
[This review was collected as part of a promotion.] Thus phone is so great to have it's sleek, professional, lightweight and just has nice features just like other Samsung models it's easy to navigate and the UI is super fast and the phone doesn't lag, also tap to pay is my favorite feature of the phone you will love the size of the screen and the clarity of photos and videos. The Dolby atmos brings good quality sound to the device and devices Bluetooth speakers and headphones. Go grab one today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone isn't what it is cracked up to be so ^^
on August 5, 2026
Posted by: Bobby34
[This review was collected as part of a promotion.] I thought it was a good phone until I signed up for the Samsung wallet app and it doesn't work at all
Value
2
Response from Samsung USBy R&R, August 6, 2026
Hello there Bobby34,
Thank you for letting us know how things are going with your Galaxy A17 5G. The Galaxy A17 5G offers smooth everyday performance, a vibrant display, and convenient digital tools. We understand that having Samsung Wallet not work has taken away from the experience you expected.
Samsung Pass and Samsung Pay are improving by coming together to create the new Samsung Wallet app. Additionally, Samsung's Blockchain Wallet app will join them later on. To use your Samsung Wallet app, you need to complete the initial setup.
Here’s how to get started:
1. Navigate to and open the Samsung Wallet app.
2. Read the information, and then tap "Continue" to begin the process. Choose whether to allow permission to send notifications.
3. Enter your Samsung account credentials, and then tap "Continue" to allow the necessary permissions.
4. If you haven’t already, register your fingerprints by tapping "Use fingerprint" and follow the on-screen instructions to add your fingerprint data. If you prefer not to use fingerprints, you can set up a PIN.
5. Once your fingerprints are set up, verify your identity by placing your finger on the fingerprint sensor.
Note: You may also be prompted to create a PIN for contactless payment access or to use Samsung Pay as your default payment app.
Congratulations! You’re all set to use Samsung Wallet for payments and much more. Check out the following sections in this article to learn more about using the app.
With Samsung Wallet, you can add payment cards, membership cards, gift cards, digital keys, health passes, digital assets, and boarding passes. This feature allows you to access everything in one place on your phone, instead of switching between various apps or digging through your wallet.
To begin adding items, open the Samsung Wallet app:
1. Tap the Menu or All tab, then select the item you want to add, such as Payment Cards.
2. Tap "Add" (the plus sign) in the upper right corner or follow the on-screen instructions to choose your registration method.
3. Follow the on-screen prompts to complete the addition. The process may vary depending on the type of item you’re adding. For some items, you may only be able to use participating companies or brands. Samsung is constantly working with partners to expand the capabilities of Samsung Wallet.
Once your item has been registered, you can easily access it in the app. Just tap the Menu tab, select the item category (e.g., Payment Cards), and choose your desired item. Its details, such as the number or barcode, will appear on the screen.
You’ll then be able to use the item as needed. If you’re using a payment card, you will need to enter your PIN or verify your identity with your registered fingerprint.
To find out more about how to use your Samsung Wallet app, we have an online guide linked below. Your feedback helps Samsung continue to refine Galaxy features. Thank you for choosing Samsung!
Use Samsung Wallet on your Galaxy phone
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how things are going with your Galaxy A17 5G. The Galaxy A17 5G offers smooth everyday performance, a vibrant display, and convenient digital tools. We understand that having Samsung Wallet not work has taken away from the experience you expected.
Samsung Pass and Samsung Pay are improving by coming together to create the new Samsung Wallet app. Additionally, Samsung's Blockchain Wallet app will join them later on. To use your Samsung Wallet app, you need to complete the initial setup.
Here’s how to get started:
1. Navigate to and open the Samsung Wallet app.
2. Read the information, and then tap "Continue" to begin the process. Choose whether to allow permission to send notifications.
3. Enter your Samsung account credentials, and then tap "Continue" to allow the necessary permissions.
4. If you haven’t already, register your fingerprints by tapping "Use fingerprint" and follow the on-screen instructions to add your fingerprint data. If you prefer not to use fingerprints, you can set up a PIN.
5. Once your fingerprints are set up, verify your identity by placing your finger on the fingerprint sensor.
Note: You may also be prompted to create a PIN for contactless payment access or to use Samsung Pay as your default payment app.
Congratulations! You’re all set to use Samsung Wallet for payments and much more. Check out the following sections in this article to learn more about using the app.
With Samsung Wallet, you can add payment cards, membership cards, gift cards, digital keys, health passes, digital assets, and boarding passes. This feature allows you to access everything in one place on your phone, instead of switching between various apps or digging through your wallet.
To begin adding items, open the Samsung Wallet app:
1. Tap the Menu or All tab, then select the item you want to add, such as Payment Cards.
2. Tap "Add" (the plus sign) in the upper right corner or follow the on-screen instructions to choose your registration method.
3. Follow the on-screen prompts to complete the addition. The process may vary depending on the type of item you’re adding. For some items, you may only be able to use participating companies or brands. Samsung is constantly working with partners to expand the capabilities of Samsung Wallet.
Once your item has been registered, you can easily access it in the app. Just tap the Menu tab, select the item category (e.g., Payment Cards), and choose your desired item. Its details, such as the number or barcode, will appear on the screen.
You’ll then be able to use the item as needed. If you’re using a payment card, you will need to enter your PIN or verify your identity with your registered fingerprint.
To find out more about how to use your Samsung Wallet app, we have an online guide linked below. Your feedback helps Samsung continue to refine Galaxy features. Thank you for choosing Samsung!
Use Samsung Wallet on your Galaxy phone
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 5, 2026
Posted by: Need4speed
[This review was collected as part of a promotion.] I chose this phone as an upgrade from my Samsung Galaxy A-16 and I have no complaints at all! If I had to choose again it'll always be for a new Samsung Galaxy phone! Finding new features all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way you can get the card from my phone
on August 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the best one for my phone and hit the button and it didn't work with the other phone and I love it for my own little piece of life and my phone is what I need to do anything else I don't want to do with the way you are able to talk to get a job from the end of your day to get up and enjoy your special time with a lot more fun and more then ever before you can get a chance to talk with the person you want want to talk to get my husband to help with the baby and I can get a little bit more of a bit more then I was gonna do with the other two types of my phones and I know what I got to get my husband ²and I love it so much and he will always be there for the rest of this phone and I love it so much im trying to find it for my own good friend who is a very very long time I phone is there still no one else can work on it but we ²have the right one for each one of us 💖
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 5, 2026
Posted by: TinkyTink
[This review was collected as part of a promotion.] I chose the Samsung A17 because of the familiarity and price. It could use more memory, but otherwise its a great phone.
Value
5
Written by a customer while visiting Samsung US