Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,384 Reviews)
Rating breakdown 3,384 reviews
5 Stars
2,001
4 Stars
755
3 Stars
318
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
THE PERFECT CUSTOMIZABLE PHONE FOR MOST!!!
on August 8, 2026
Posted by: OlSaintN1c94
[This review was collected as part of a promotion.] I choose the SAMSUNG GALAXY A17 5g WOW!!! amazing picture perfect quality, especially when you look at the price and what it can do...
Not lieing its awesome... (Lags a little While me being a gamer) but what do u Expect with an OLDER phone... I bought it new out the box and I got 4 others to get one and their stoked I told them because multi screen able to lock apps so you dont dismiss them... completely customizable to your liking to the drop screen to the app screen to the main and lock... ALSO camera has filters just like snap does haha 😄 I'm in love with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products camera is awsome
on August 8, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] I chose this samsung A17 for streaming, games, listening to music, ect...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Mama D's A17
on August 8, 2026
Posted by: Dreamsnana
[This review was collected as part of a promotion.] I've had the A15 and A16 but I think my A17 is a dud. Since purchasing the A17 in February 2026 I've had nothing but problem after problem!! It's lost my contacts twice, the UI system keeps crashing and I have to restart the app I'm in, I'm just so disappointed with my A17. But it won't deter me from continuing to buy Samsung products.
Value
3
Response from Samsung USBy R&R, August 11, 2026
Hi Dreamsnana,
Thank you for sharing your journey with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and dependable battery life for everyday use. We appreciate you informing us about the issues you've faced with lost contacts, UI crashes, and having to restart apps.
If you start to notice that your device is slowing down, it may be a good idea to do a quick optimization. The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is fast and straightforward. To optimize your device, go to Settings, swipe to find Device care, tap on "Optimize now," and then hit "Done." You can find out more by checking out our online article linked below.
It means a lot that your experience has not diminished your confidence in Samsung. We recommend that during your next upgrade, you consider looking into a "S Series" model. Your feedback helps us continue improving the Galaxy experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your journey with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and dependable battery life for everyday use. We appreciate you informing us about the issues you've faced with lost contacts, UI crashes, and having to restart apps.
If you start to notice that your device is slowing down, it may be a good idea to do a quick optimization. The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is fast and straightforward. To optimize your device, go to Settings, swipe to find Device care, tap on "Optimize now," and then hit "Done." You can find out more by checking out our online article linked below.
It means a lot that your experience has not diminished your confidence in Samsung. We recommend that during your next upgrade, you consider looking into a "S Series" model. Your feedback helps us continue improving the Galaxy experience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good storage
on August 8, 2026
Posted by: Laleann
[This review was collected as part of a promotion.] I use my device for a little bit of everything for work and school and research
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A really good phone for the price!
on August 8, 2026
Posted by: SamsungonTop
[This review was collected as part of a promotion.] I've had use the phone for a solid 2 weeks and I really like the phone. Despite it just being like the A16 which I'm now currently using, I feel like it brings more power with. Picture quality is now better with OIS, Having a lot of expandable storage made storing files and pictures down, and it can do normal basic things without any struggle just like it's little brother. I really don't have any bad things to say other than the occasional sttuters in performance but I think more people should try this phone if they really want a phone without make a big hole in their wallet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great value for the miney
on August 7, 2026
Posted by: Shadow2010
[This review was collected as part of a promotion.] Top quality like the battery life it fits easily in my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5g
on August 7, 2026
Posted by: Mrsvandermaiden2024
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5g because it seemed like a decent phone, which it is. The camera take clear vibrant pictures and the sound quality is very good and loud.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
A starter phone for a newbie
on August 7, 2026
Posted by: Diago5150
from Georgia
This is undoubtedly the worst Samsung phone I have ever had. So bad I don't know where to start. It lags, can't multitask, won't stay connected to wifi, the camera ....etc. Atp, I'm currently looking for another phone and TRASH this one. At least the battery life is okay.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, August 11, 2026
Hello there Diago5150,
Thank you for sharing your thoughts on your Galaxy A17 5G. If you are noticing that your phone is taking a while to keep up with your needs, a quick optimization is always a great option. The Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. You can find out more by checking the online article linked below. We appreciate your feedback and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. If you are noticing that your phone is taking a while to keep up with your needs, a quick optimization is always a great option. The Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. You can find out more by checking the online article linked below. We appreciate your feedback and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US