Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,382 Reviews)
Rating breakdown 3,382 reviews
5 Stars
2,000
4 Stars
755
3 Stars
317
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
Samsung A17
on August 10, 2026
Posted by: Chellokat69
[This review was collected as part of a promotion.] Its an Ok Phone but I keep having issues with it closing down because of iuhome
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello there Chellokat69,
Thank you for sharing your experience with the Galaxy A17 5G. We understand that nothing is more frustrating than your phone unexpectedly shutting down. If you are experiencing this issue due to the operating system, please consider trying the following troubleshooting option:
**Clear One UI Home Cache and Data:**
1. Go to **Settings**.
2. Tap the filter/sort icon next to **Your apps** to enable **Show system apps**.
3. Search for **One UI Home** and select it.
4. Tap **Storage**.
5. Then tap **Clear cache** followed by **Clear data**.
(Note: Clearing data will reset your home screen icon arrangement to the default settings.)
For more troubleshooting options regarding unexpected shutdowns, please check the link provided below. Thank you for your review, and thank you for choosing Samsung!
Samsung phone or tablet unexpectedly powers off
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We understand that nothing is more frustrating than your phone unexpectedly shutting down. If you are experiencing this issue due to the operating system, please consider trying the following troubleshooting option:
**Clear One UI Home Cache and Data:**
1. Go to **Settings**.
2. Tap the filter/sort icon next to **Your apps** to enable **Show system apps**.
3. Search for **One UI Home** and select it.
4. Tap **Storage**.
5. Then tap **Clear cache** followed by **Clear data**.
(Note: Clearing data will reset your home screen icon arrangement to the default settings.)
For more troubleshooting options regarding unexpected shutdowns, please check the link provided below. Thank you for your review, and thank you for choosing Samsung!
Samsung phone or tablet unexpectedly powers off
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 10, 2026
Posted by: Punky0203
[This review was collected as part of a promotion.] I chose this device cuz its simple and easy to use but needs more memory space n more storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I choose the galaxy a17 to
on August 10, 2026
Posted by: LindsayPenzey
[This review was collected as part of a promotion.] A Galaxy a17 5G is perfect for my AI obsession I choose it daily to open my character app and I can sit there for hours without any Interruption without any ads without any error messages it's quite idea for being in the zone for escaping reality with no interruptions I choose the a175g Galaxy for all my shopping needs it really is a great phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Once you go Galaxy..
on August 10, 2026
Posted by: Beccastatic
[This review was collected as part of a promotion.] Once you go Galaxy ... You don't go back! So glad I chose this over the other options!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose to back to a Samsung and it's by far the e
on August 10, 2026
Posted by: Tina79
[This review was collected as part of a promotion.] Best decision i have ever made and I'm happy with it. I need some girly accessories
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch Ultra 2025
on August 10, 2026
Posted by: HumbleKing
[This review was collected as part of a promotion.] I been needing and wanting a new phone glad I chose this on I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade. sleek and very responsive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
THIS PHONE IS OK
on August 9, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] I chose this because it is ok it for me but lags sometimes time 3 out of 5
Value
2
Response from Samsung USBy R&R, August 11, 2026
Howdy Thomas,
Thank you for taking the time to let us know why you chose your Galaxy A17 5G. The Galaxy A17 5G offers a large display, 5G connectivity, and dependable battery life for daily use. If you start to notice a lag, it may be time for a quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. You can find out more about how to keep your phone from lagging in the link provided below. We appreciate you sharing that the phone works for your needs while occasionally experiencing lag. Feedback like yours helps Samsung continue refining everyday Galaxy performance, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to let us know why you chose your Galaxy A17 5G. The Galaxy A17 5G offers a large display, 5G connectivity, and dependable battery life for daily use. If you start to notice a lag, it may be time for a quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. You can find out more about how to keep your phone from lagging in the link provided below. We appreciate you sharing that the phone works for your needs while occasionally experiencing lag. Feedback like yours helps Samsung continue refining everyday Galaxy performance, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a lot of great features
on August 9, 2026
Posted by: Bgkobew21
[This review was collected as part of a promotion.] I use my phone for everything from simple as a wakeup alarms, emails, gaming, phone &video calls Samsung is my favorite brand my only issue is the screens are so fragile other than that I Love It.👍👍
Value
5
Written by a customer while visiting Samsung US