Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1
Price and total GBs
on September 8, 2026
Posted by: Booger77
[This review was collected as part of a promotion.] My wife and I chose the A17 because of price and the 128 GB. We have bought several Samsung phones and never had a problem. I can tell you "do not buy this phone" it has been nothing but a headache. Within 2 months we have had charging problems and speaker problems on my phone, so now when I receive a phone call or listen to voice mail I need to put it on speaker phone. I have been given the choice of waiting for parts to become available or send my phone in and be without my phone for 10 days. I have been waiting for parts for over 4 months. Isn't there a law that parts are to be available for several years. STILL WAITING
Value
1
Response from Samsung USBy R&R, September 11, 2026
Howdy Booger77,
The Galaxy A17 5G comes with 128GB of storage, reliable 5G connectivity, and a user-friendly Galaxy experience designed for everyday communication and entertainment. We recognize how inconvenient it can be when charging issues and speaker performance affect your phone use throughout the day, especially during delays in parts availability. Your feedback regarding device performance and these wait times is valuable to Samsung. Thank you for your ongoing loyalty to Galaxy devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G comes with 128GB of storage, reliable 5G connectivity, and a user-friendly Galaxy experience designed for everyday communication and entertainment. We recognize how inconvenient it can be when charging issues and speaker performance affect your phone use throughout the day, especially during delays in parts availability. Your feedback regarding device performance and these wait times is valuable to Samsung. Thank you for your ongoing loyalty to Galaxy devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on September 8, 2026
Posted by: Henryx
[This review was collected as part of a promotion.] It's okay, lags at time, won't close at times, sound quality is better, I use camera for smaller print, take pictures hear and there,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Phone Has Been With Me Through Thick And Thin
on September 8, 2026
Posted by: 1AlexandFox
[This review was collected as part of a promotion.] I was in of a pho e that fit my budget at the time, and this was the phone that fit the bill for me. It was easy to have activated, and the store tech did so on the spot. This phone has been working for me through thick and thin and will hopefully continue for some time to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy A17 5G
on September 8, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I chose my Galaxy A17 5G -
I use it to pay all my online bills
I use my Galaxy to catch those moments with family that I want to look back on.
I use my phone to control all my lights with my smart devices.
I even use this Galaxy to monitor my 4 Bit Coin minners.
That's why I chose my Galaxy A17 5G
I use it to pay all my online bills
I use my Galaxy to catch those moments with family that I want to look back on.
I use my phone to control all my lights with my smart devices.
I even use this Galaxy to monitor my 4 Bit Coin minners.
That's why I chose my Galaxy A17 5G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung A17 5G
on September 8, 2026
Posted by: Phonehome
[This review was collected as part of a promotion.] I really wish I would have bought an s series samsung cause never had any problems ar all not to spot with this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Needs improvement
on September 8, 2026
Posted by: Toobasic
[This review was collected as part of a promotion.] I choose to say and evaluate this new and affordable phone. You get what you pay. This apparatus is way way too slow and deficient.
Value
1
Response from Samsung USBy R&R, September 11, 2026
Hi Toobasic,
The Galaxy A17 5G provides 5G connectivity, 128GB of storage, and access to the familiar Galaxy experience for your everyday mobile needs. We recognize that responsiveness significantly affects how enjoyable a phone is to use daily. We regret that your experience with slow performance did not meet your expectations for this device. Your feedback is important as Samsung continues to enhance the Galaxy A series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, 128GB of storage, and access to the familiar Galaxy experience for your everyday mobile needs. We recognize that responsiveness significantly affects how enjoyable a phone is to use daily. We regret that your experience with slow performance did not meet your expectations for this device. Your feedback is important as Samsung continues to enhance the Galaxy A series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has an easy set up system
on September 8, 2026
Posted by: RipMarcus
[This review was collected as part of a promotion.] I chose this phone due to the fact of there durability and due to using Samsung for already 6 years. My experience with the Samsung a17 has been amazing. Easy to understand UI easy set up and quick to use. I've fallen in love with this phone due to how useful it been in my everday life.
It been already 2 months since I've gotten the Samsung a17 and im glad I've made this purchase I've already a fan of Samsung technology as I've bought many of there Samsung tablets and bought earbuds from Samsung that I still have to this day. All of Samsung products are high quality and just feel smooth to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15-17
on September 8, 2026
Posted by: 2MSlimm
[This review was collected as part of a promotion.] I own 3 of the Galaxy A Series SmartPhones (15-17) PLUS a Tablet!! All of which I believe are AMAZING! Im literally BEYOND ELATED knowing that I've made the RIGHT CHOICE when I CHOSE to use Samsung Galaxy products for my everyday Activities of Streaming videos & movies, taking pictures, Surfing Social Media, Business & SO MUCH MORE!
Value
5
Written by a customer while visiting Samsung US