Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,381 Reviews)
Rating breakdown 3,381 reviews
5 Stars
2,000
4 Stars
754
3 Stars
317
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Review of A17
on August 10, 2026
Posted by: Blessed
[This review was collected as part of a promotion.] I choose Samsung. They are great phones. I am very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone fore galaxy
on August 10, 2026
Posted by: Dominick
[This review was collected as part of a promotion.] None plz and thank you none plz and thank ..............
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best thing smoking!!!@
on August 10, 2026
Posted by: Manny72
[This review was collected as part of a promotion.] This is by far the best product in the market. Affordable. Reliable. Epic camera shots. Easy input. Tons of
Access to many apps and so much more I would refer this model to anyone who questions if Samsung has the best price for quality service.
Access to many apps and so much more I would refer this model to anyone who questions if Samsung has the best price for quality service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product performs poorly
on August 10, 2026
Posted by: Dkhereandthere
[This review was collected as part of a promotion.] This phone is garbage it gets to hot it's not that old, it can't support me than function
Value
1
Response from Samsung USBy R&R, August 13, 2026
Hey there Dkhereandthere,
Thank you for informing us about the issues you're experiencing with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking capabilities designed for everyday use. It's understandable that if your phone becomes noticeably hot while running multiple functions, it can affect your confidence in the device.
We have some troubleshooting steps you can try to help keep your phone at a normal temperature. Please see the link below for those steps. We appreciate you bringing these concerns to Samsung's attention, as they help inform ongoing product improvements. Thank you for being a part of the Samsung community.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for informing us about the issues you're experiencing with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking capabilities designed for everyday use. It's understandable that if your phone becomes noticeably hot while running multiple functions, it can affect your confidence in the device.
We have some troubleshooting steps you can try to help keep your phone at a normal temperature. Please see the link below for those steps. We appreciate you bringing these concerns to Samsung's attention, as they help inform ongoing product improvements. Thank you for being a part of the Samsung community.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is advanced and easy to use.
on August 10, 2026
Posted by: Woodyrmw
[This review was collected as part of a promotion.] I chose this galaxy a17 because it has everything I need at my disposal! The video and picture quality is the best. And its really easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Babygirl
[This review was collected as part of a promotion.] This phone has been very good and it reminds me of when to restart my.phome after so long it updates on time great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
STAY AWAY!!!!!!!
on August 10, 2026
Posted by: Boondock
[This review was collected as part of a promotion.] This phone is horrible the processor can not handle running 2 apps at the same time it freezes the phone up. Can not make calls half the time and your apps on your pull down tab will just randomly disappear. Tried calling Samsung to warranty the phone out because a new phone that just came out should not run like this and they tell you it is fine, I have a 10 year old Motorola that runs better then this thing. Stay away from this model any review that tells you it is a good phone is probably an AI generated review from Samsung to make the product look good.
Value
1
Response from Samsung USBy R&R, August 13, 2026
Hey there Boondock,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines 5G connectivity, a large display, and essential app functionality in one device. We understand how disruptive freezing, difficulty making calls, and disappearing quick settings can be when you rely on your phone throughout the day.
As you may know, the Galaxy A17 5G comes equipped with 4GB of RAM, making it a great option for completing all of your basic mobile needs while streamlining your day with AI functionality. If you notice that your phone is struggling with basic tasks, it may be a good time to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background.
Optimizing your phone is fast and straightforward. To optimize your device, go to Settings, swipe to find Device care, tap Optimize now, then tap Done. You can find out more by checking out our online article linked below.
Additionally, when you are ready to upgrade, please consider one of our flagship devices that best meets your requirements. We appreciate your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines 5G connectivity, a large display, and essential app functionality in one device. We understand how disruptive freezing, difficulty making calls, and disappearing quick settings can be when you rely on your phone throughout the day.
As you may know, the Galaxy A17 5G comes equipped with 4GB of RAM, making it a great option for completing all of your basic mobile needs while streamlining your day with AI functionality. If you notice that your phone is struggling with basic tasks, it may be a good time to perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background.
Optimizing your phone is fast and straightforward. To optimize your device, go to Settings, swipe to find Device care, tap Optimize now, then tap Done. You can find out more by checking out our online article linked below.
Additionally, when you are ready to upgrade, please consider one of our flagship devices that best meets your requirements. We appreciate your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I had a wake Motorola z fold omg never
on August 10, 2026
Posted by: Codie420lynn
[This review was collected as part of a promotion.] I chose samsung because its way more reliable the screen do melt and most of all samsung is what i chose to feel most comfortable navigating thru! Thank you Samsung for all the hard work you have done for use!!
Value
5
Written by a customer while visiting Samsung US