Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,381 Reviews)
Rating breakdown 3,381 reviews
5 Stars
2,000
4 Stars
754
3 Stars
317
2 Stars
162
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Galaxy A17 5G
on August 10, 2026
Posted by: Trigger
[This review was collected as part of a promotion.] Phone all together operates good. I chose to continue using this phone even though I have another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good foundational qualities
on August 10, 2026
Posted by: VirtualVitality
[This review was collected as part of a promotion.] I chose the Galaxy a17 for use of use and practicality. It has decent storage it's synced up to accounts that I completely forgot about for example the photos gallery has pictures from more than 10 years ago that I thought got deleted somewhere in the void of the internet. Although I did choose to give it three stars because the camera quality is not the best when I do take a lot of pictures it stops and crashes it does tend to get hot. There are times where I get a UI system error and the phone goes completely black and unusable. I've brought it to the store before and figured out how to fix it but it's brand new and shouldn't have this problem even if it is an older model
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello there VirtualVitality,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers practical storage, easy account syncing, and a large display that enhances the experience of rediscovering years of photos. We're pleased to hear that these foundational features have worked well for you. However, we understand that issues like camera crashes, noticeable heat, and occasional interruptions in the System UI can detract from your overall experience. Your detailed feedback helps Samsung identify areas for improvement in reliability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers practical storage, easy account syncing, and a large display that enhances the experience of rediscovering years of photos. We're pleased to hear that these foundational features have worked well for you. However, we understand that issues like camera crashes, noticeable heat, and occasional interruptions in the System UI can detract from your overall experience. Your detailed feedback helps Samsung identify areas for improvement in reliability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone!
on August 10, 2026
Posted by: MiggySmalls
[This review was collected as part of a promotion.] I chose the A17 because it is a good, and reliable budget phone, and I am most comfortable with Galaxy series phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on August 10, 2026
Posted by: TN5987
[This review was collected as part of a promotion.] I chose a Samsung Galaxy A17 5G. So far, I've thoroughly enjoyed my new phone. I haven't had any major problems, and when I did... my carrier was able to help me in-store. Thanks Samsung, another great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love looove the camera!
on August 10, 2026
Posted by: Mantha
[This review was collected as part of a promotion.] I went to look at new phones to get for my family and I. I chose to stick with the company as I had an A15 prior to this. I'm pleasantly surprised at the overall capabilities of this phone! My A17 is resilient! The camera captures in movie-like quality. The specific one I got has quite a bit of storage and also is AMAZING with multitasking apps, like listening to music and running a game at the same time with no interruption or lag! I'm so glad I upgraded and I'm still figuring out new things about it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A17 5G review
on August 10, 2026
Posted by: Justheretoreview
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 to give Samsung a test run. It's okay so far a little laggy and glitches here and there. I do love Samsung products but I'm not sure if ill stay with the A17. Id love to do an upgrade soon to another Samsung phone.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello Justheretoreview,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and features designed for everyday use. We appreciate your decision to try Samsung, and we understand that occasional lag and glitches may lead you to question whether the A17 5G is the right choice for you. We have many options available, so when you are ready to upgrade, please reach out for recommendations. Your feedback is valuable in helping Samsung improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a large display, and features designed for everyday use. We appreciate your decision to try Samsung, and we understand that occasional lag and glitches may lead you to question whether the A17 5G is the right choice for you. We have many options available, so when you are ready to upgrade, please reach out for recommendations. Your feedback is valuable in helping Samsung improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and its features
on August 10, 2026
Posted by: Visiteur122
[This review was collected as part of a promotion.] I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This device is really slow
on August 10, 2026
Posted by: MsBlair
[This review was collected as part of a promotion.] I chose device hoping to get a better feature but this device has been very slow. I deleted alot of apps hoping it would improve but it's runs really slow
Value
2
Response from Samsung USBy R&R, August 13, 2026
Hey there MsBlair,
Thank you for sharing your decision to choose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking features designed to support your daily routine. We understand how frustrating it can be when your phone's performance slows down, even after removing apps in hopes of improving responsiveness.
When you notice your phone becoming slower, it may be a good idea to clear some data. If you're having trouble with unresponsive apps, it might be time to give them a good "spring cleaning." Don't worry; you don't have to uninstall the app or reset your phone or tablet. Instead, simply clear the app's cache or data.
Clearing the app cache is like giving your apps a cleanse. It removes residual files that could be slowing them down. Here’s how to do it:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear cache**.
You can also choose to clear the app's data. However, please note that this will completely reset the app. Make sure to write down any accounts or usernames before doing this, so you can log back in after the reset. To clear the app's data:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear data**, and finally tap **Delete**.
This will completely wipe the app and reset it to its original settings. For more information, please check out the link provided below. Your feedback helps Samsung better understand the experience customers have with everyday performance. Thank you for choosing Samsung!
Clear the app cache and data on your Galaxy phone or tablet
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your decision to choose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and multitasking features designed to support your daily routine. We understand how frustrating it can be when your phone's performance slows down, even after removing apps in hopes of improving responsiveness.
When you notice your phone becoming slower, it may be a good idea to clear some data. If you're having trouble with unresponsive apps, it might be time to give them a good "spring cleaning." Don't worry; you don't have to uninstall the app or reset your phone or tablet. Instead, simply clear the app's cache or data.
Clearing the app cache is like giving your apps a cleanse. It removes residual files that could be slowing them down. Here’s how to do it:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear cache**.
You can also choose to clear the app's data. However, please note that this will completely reset the app. Make sure to write down any accounts or usernames before doing this, so you can log back in after the reset. To clear the app's data:
1. Open **Settings** and swipe to tap **Apps**.
2. Select or search for the app you want to clear.
3. Tap **Storage**, then tap **Clear data**, and finally tap **Delete**.
This will completely wipe the app and reset it to its original settings. For more information, please check out the link provided below. Your feedback helps Samsung better understand the experience customers have with everyday performance. Thank you for choosing Samsung!
Clear the app cache and data on your Galaxy phone or tablet
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US