Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,378 Reviews)
Rating breakdown 3,378 reviews
5 Stars
1,999
4 Stars
753
3 Stars
317
2 Stars
161
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
I have it for two months and it is faulty.
on August 10, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] Two months and it says system up malfunction and if I am on another app when a call comes in it won't show me the accept button or the call from WhatsApp won't go through if I am playing a game.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hey there Chrissy,
Thank you for sharing your insights about the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and features that enhance multitasking for calls, apps, and entertainment. We understand that issues such as System UI errors and incoming calls not displaying correctly while using another app can make the phone difficult to rely on. Your feedback regarding calling and multitasking performance is valuable as Samsung continues to improve the Galaxy experience. Thank you for sharing your experiences with Samsung.
Galaxy phone is unable to make or receive calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and features that enhance multitasking for calls, apps, and entertainment. We understand that issues such as System UI errors and incoming calls not displaying correctly while using another app can make the phone difficult to rely on. Your feedback regarding calling and multitasking performance is valuable as Samsung continues to improve the Galaxy experience. Thank you for sharing your experiences with Samsung.
Galaxy phone is unable to make or receive calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance for a budget phone
on August 10, 2026
Posted by: Prettygirl
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone
on August 10, 2026
Posted by: Cowboy4224
[This review was collected as part of a promotion.] The gaming works excellent on here i like n love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sorry my children
on August 10, 2026
Posted by: Sacrifice
[This review was collected as part of a promotion.] If I had to chose one or the other I would have to live without one out of (my children or/ my Samsung galaxy) sorry my first born .into the sunset me and my galaxy ride out lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung galaxy
on August 10, 2026
Posted by: Morning
[This review was collected as part of a promotion.] I love this phone its easy to navigate. The picture is great really clear. It's fast. The battery last all day unless I'm on it playing games all day lol and it charges really quick. It takes great pics. I would definitely recommend this phone. I Choose to give it 100% rating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phone
on August 10, 2026
Posted by: Nosnipnej
[This review was collected as part of a promotion.] It's ok thanks. Works for what I need it too
How much more do need to write?
How much more do need to write?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy is working well
on August 10, 2026
Posted by: Yajama3
[This review was collected as part of a promotion.] This phone ain't heavy. Doesn't heat much. Apps included is good. Is fast and doesn't freeze. I don't know much about memory and how to use all. But i like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A17 5G
on August 10, 2026
Posted by: Kayla89
[This review was collected as part of a promotion.] The Galaxy A17 5G has been a very dependable phone. It has everything I need & its pretty easy to figure out. Im glad I chose the Galaxy A17 5G & im looking forward to upgrading !
Value
5
Written by a customer while visiting Samsung US