Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,378 Reviews)
Rating breakdown 3,378 reviews
5 Stars
1,999
4 Stars
753
3 Stars
317
2 Stars
161
1 Star
148
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
This device has a laggy feature.
on August 10, 2026
Posted by: Okbothways14
[This review was collected as part of a promotion.] I chose a galaxy a17 5g for my phone for gaming and videos. It is pretty glitchy and laggy and constantly freezing a lot.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hi Okbothways14,
Thank you for sharing your reason for choosing the Galaxy A17 5G. The Galaxy A17 5G features a large display, 5G connectivity, and various entertainment options for gaming and videos. We understand that lag, glitches, and frequent freezing can detract from these activities. If you notice your phone becoming slow or unresponsive, it might be a good idea to optimize your device.
The Quick Optimization feature enhances your phone's performance by identifying apps that drain battery life. It efficiently clears unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more tips and tricks on keeping your device functioning well, please check out our online articles. Your feedback provides Samsung with valuable insights into performance experiences, and we appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reason for choosing the Galaxy A17 5G. The Galaxy A17 5G features a large display, 5G connectivity, and various entertainment options for gaming and videos. We understand that lag, glitches, and frequent freezing can detract from these activities. If you notice your phone becoming slow or unresponsive, it might be a good idea to optimize your device.
The Quick Optimization feature enhances your phone's performance by identifying apps that drain battery life. It efficiently clears unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more tips and tricks on keeping your device functioning well, please check out our online articles. Your feedback provides Samsung with valuable insights into performance experiences, and we appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features i love it
on August 10, 2026
Posted by: TeeTee
[This review was collected as part of a promotion.] I love my phone it have great features you have soo many cameras and can do so much on it you definitely won't regret it so glad I got this phone the internet is fast and the graphics is nice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this product has been great for me
on August 10, 2026
Posted by: A1sinceday1
[This review was collected as part of a promotion.] I chose this product and it has been great for me i love everything my phone has done for me. I love all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I choose the A17
on August 10, 2026
Posted by: Yawmanflights
[This review was collected as part of a promotion.] The reason I choose the Galaxy a17 is because the economy being down a little bit I needed something reliable and affordable in the a17 is both that I've owned several Galaxy phones the first one that made me fall in love with Samsung galaxies with the Note 10 plus and ever since then I've been buying Galaxy phones they handle all the features I need and can keep up with the fast pace of the world right now so if you looking for something affordable yet still efficient deal with the Galaxy a17
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for value
on August 10, 2026
Posted by: Jollygreen
[This review was collected as part of a promotion.] Great phone for price. Did everything i needed it for with no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy A17 5G
on August 10, 2026
Posted by: Tnee4918
[This review was collected as part of a promotion.] I personally wouldn't recommend this specific device. The reason being its the slowest phone ever. My device is slow when unlocking, navigating from different apps, loading on google and etc. If I could return this particular phone I would. I love Samsung and I've bought many phones from the A series & S series but I'm very disappointed when it comes to this A17.
Value
2
Response from Samsung USBy R&R, August 13, 2026
Hello there Tnee4918,
Thank you for sharing your thoughts about the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and the everyday features you expect from a Galaxy phone, including calls, apps, and browsing. As someone who has owned several Galaxy A and S series phones, we understand that issues like slow unlocking, app navigation, and web loading can be more noticeable compared to your previous Samsung experiences. Your feedback provides valuable insights to Samsung regarding performance and responsiveness. We appreciate your continued support of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and the everyday features you expect from a Galaxy phone, including calls, apps, and browsing. As someone who has owned several Galaxy A and S series phones, we understand that issues like slow unlocking, app navigation, and web loading can be more noticeable compared to your previous Samsung experiences. Your feedback provides valuable insights to Samsung regarding performance and responsiveness. We appreciate your continued support of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 10, 2026
Posted by: Love3veryone
[This review was collected as part of a promotion.] I chose the Samsung a17 because of the great sound such phone has , produces also the touchscreen on the cellular device is so smooth n appealing , Costumization is endless when it comes to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable device
on August 10, 2026
Posted by: MegTheSamsungOwner
[This review was collected as part of a promotion.] I chose this Samsung phone because it had the look and feel I wanted. It's been a reliable device and part of my daily life including work. I am happy to have had it as long as I have and plan to continue buying Samsung phones in the future.
Value
5
Written by a customer while visiting Samsung US