Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,304 Reviews)
Rating breakdown 3,304 reviews
5 Stars
1,971
4 Stars
735
3 Stars
304
2 Stars
152
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product it's great
on August 10, 2026
Posted by: Paul2026
[This review was collected as part of a promotion.] 📱✨ Don’t let technology pass you by!
With a Samsung Galaxy, you have a phone that can help you stay connected, learn, work, create content, take amazing photos, and organize your life better. 🚀
Don’t buy a phone just because everyone else is using it. Choose a device that can serve your goals and help you move forward.
👉 Discover what Samsung Galaxy can do for you. 📸 Capture the moments. 🎥 Create content. 💼 Work smarter. 📚 Learn every day.
Technology is a tool. The difference comes from how you use it. 💪🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Brand!!
on August 10, 2026
Posted by: FlowerChile
[This review was collected as part of a promotion.] I have always loved this brand and that's why I use nothing but. I chose to upgrade and love the new features and how fast it responds to my touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Brand!!
on August 10, 2026
Posted by: FlowerChile
[This review was collected as part of a promotion.] I have always loved this brand and that's why I use nothing but. I chose to upgrade and love the new features and how fast it responds to my touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is a bit annoying
on August 10, 2026
Posted by: Lovecatibelly
[This review was collected as part of a promotion.] "This is my first brand new phone that isn't passed down and it is worse than any other phone passed down to me. I am not happy that I chose this phone. For example everytime that I have to leave a website for 2 seconds to look at my email for a code, when I go back it refreshes the whole page sometimes making it impossible to put in a code because everytime it refreshes it sends a new code. The notifications on the top usually take about 3 minutes to show up after I have received it on the app. The email app will take 5 minutes to show up on notifications after I received it on the app. It is supposed to be a cheaper model but it is a bit too cheap. I can't leave anything for a tinny second because it will refresh the entire app I was just on. The worst part is that I can't change this in settings or anything."
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hey there Lovecatibelly,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G features 5G connectivity, a large display, and functionality designed for convenient browsing and communication. We understand that issues like apps refreshing when you briefly switch away and delayed notifications can complicate simple tasks, such as entering verification codes. Your detailed feedback helps Samsung improve the multitasking and notification experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G features 5G connectivity, a large display, and functionality designed for convenient browsing and communication. We understand that issues like apps refreshing when you briefly switch away and delayed notifications can complicate simple tasks, such as entering verification codes. Your detailed feedback helps Samsung improve the multitasking and notification experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17
on August 10, 2026
Posted by: BigBoss
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 and it is a great working phone haven't had any problems with it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on August 10, 2026
Posted by: JimHen
[This review was collected as part of a promotion.] This is a great phone I am glad I chose the Samsung Galaxy A17 5G everything works as planned a d is affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My phone A 17 5g
on August 10, 2026
Posted by: Linsan
[This review was collected as part of a promotion.] I choose this device because it's price the it came along all the updates that make this device better and secure to use. The rea s on I only give 4 starts intead of 5 is the battery and the sise of the memory. If you are a photographer at heart the camera works great but the memory space it's not enough and the battery doesn't last the way I need it. But if you are a person that use this phone as phone and the day to day it's is perfect because then memory and battery will last for you plus the price is so economical is really worth the money !!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone lags
on August 10, 2026
Posted by: Pinkbutterfly6116
[This review was collected as part of a promotion.] I chose the galaxy a17 and I should have done more research. It's a brand new phone and it lags so bad and at times freezes up. It takes a few seconds to catch a screen shot. It's not instant like most other phones. It has no place to plug in an aux cable or wired headphones. I'm real disappointed in that because the Bluetooth in my car quit. Disappointed in this phone
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello there Pinkbutterfly6116,
Thank you for choosing the Galaxy A17 5G. This device combines 5G connectivity, a large display, and convenient features like screenshot functionality and Bluetooth for everyday use. We understand that issues such as lag, freezing, delayed screenshots, and the absence of a wired headphone connection can be frustrating when they impact your routine.
If your Galaxy device is slow, experiences temporary freezes, or stops responding, the problem could be due to outdated software, apps running in the background, insufficient memory, or temporary system errors. Here are some steps to improve your device's performance:
**Close Background Apps**
Apps running in the background can affect your device's performance. To close recently used apps and check if performance improves, follow these steps:
1. Tap the Recent button.
2. Tap "Close all."
**Clear Memory**
You can free up memory by closing unused apps. Here's how:
1. Open the Settings app and tap on "Device care."
2. Tap "Memory."
3. Tap "Clean now."
You can also use the Phone Diagnostics feature in the Samsung Members app to check your device.
For additional troubleshooting steps, please refer to the online article linked below. Your feedback is valuable to Samsung and helps improve everyday usability. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G. This device combines 5G connectivity, a large display, and convenient features like screenshot functionality and Bluetooth for everyday use. We understand that issues such as lag, freezing, delayed screenshots, and the absence of a wired headphone connection can be frustrating when they impact your routine.
If your Galaxy device is slow, experiences temporary freezes, or stops responding, the problem could be due to outdated software, apps running in the background, insufficient memory, or temporary system errors. Here are some steps to improve your device's performance:
**Close Background Apps**
Apps running in the background can affect your device's performance. To close recently used apps and check if performance improves, follow these steps:
1. Tap the Recent button.
2. Tap "Close all."
**Clear Memory**
You can free up memory by closing unused apps. Here's how:
1. Open the Settings app and tap on "Device care."
2. Tap "Memory."
3. Tap "Clean now."
You can also use the Phone Diagnostics feature in the Samsung Members app to check your device.
For additional troubleshooting steps, please refer to the online article linked below. Your feedback is valuable to Samsung and helps improve everyday usability. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US