Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,296 Reviews)
Rating breakdown 3,296 reviews
5 Stars
1,965
4 Stars
734
3 Stars
303
2 Stars
152
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I chose this product has been great for me
on August 10, 2026
Posted by: A1sinceday1
[This review was collected as part of a promotion.] I chose this product and it has been great for me i love everything my phone has done for me. I love all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I choose the A17
on August 10, 2026
Posted by: Yawmanflights
[This review was collected as part of a promotion.] The reason I choose the Galaxy a17 is because the economy being down a little bit I needed something reliable and affordable in the a17 is both that I've owned several Galaxy phones the first one that made me fall in love with Samsung galaxies with the Note 10 plus and ever since then I've been buying Galaxy phones they handle all the features I need and can keep up with the fast pace of the world right now so if you looking for something affordable yet still efficient deal with the Galaxy a17
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for value
on August 10, 2026
Posted by: Jollygreen
[This review was collected as part of a promotion.] Great phone for price. Did everything i needed it for with no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy A17 5G
on August 10, 2026
Posted by: Tnee4918
[This review was collected as part of a promotion.] I personally wouldn't recommend this specific device. The reason being its the slowest phone ever. My device is slow when unlocking, navigating from different apps, loading on google and etc. If I could return this particular phone I would. I love Samsung and I've bought many phones from the A series & S series but I'm very disappointed when it comes to this A17.
Value
2
Response from Samsung USBy R&R, August 13, 2026
Hello there Tnee4918,
Thank you for sharing your thoughts about the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and the everyday features you expect from a Galaxy phone, including calls, apps, and browsing. As someone who has owned several Galaxy A and S series phones, we understand that issues like slow unlocking, app navigation, and web loading can be more noticeable compared to your previous Samsung experiences. Your feedback provides valuable insights to Samsung regarding performance and responsiveness. We appreciate your continued support of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts about the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and the everyday features you expect from a Galaxy phone, including calls, apps, and browsing. As someone who has owned several Galaxy A and S series phones, we understand that issues like slow unlocking, app navigation, and web loading can be more noticeable compared to your previous Samsung experiences. Your feedback provides valuable insights to Samsung regarding performance and responsiveness. We appreciate your continued support of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 10, 2026
Posted by: Love3veryone
[This review was collected as part of a promotion.] I chose the Samsung a17 because of the great sound such phone has , produces also the touchscreen on the cellular device is so smooth n appealing , Costumization is endless when it comes to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable device
on August 10, 2026
Posted by: MegTheSamsungOwner
[This review was collected as part of a promotion.] I chose this Samsung phone because it had the look and feel I wanted. It's been a reliable device and part of my daily life including work. I am happy to have had it as long as I have and plan to continue buying Samsung phones in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I have it for two months and it is faulty.
on August 10, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] Two months and it says system up malfunction and if I am on another app when a call comes in it won't show me the accept button or the call from WhatsApp won't go through if I am playing a game.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hey there Chrissy,
Thank you for sharing your insights about the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and features that enhance multitasking for calls, apps, and entertainment. We understand that issues such as System UI errors and incoming calls not displaying correctly while using another app can make the phone difficult to rely on. Your feedback regarding calling and multitasking performance is valuable as Samsung continues to improve the Galaxy experience. Thank you for sharing your experiences with Samsung.
Galaxy phone is unable to make or receive calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and features that enhance multitasking for calls, apps, and entertainment. We understand that issues such as System UI errors and incoming calls not displaying correctly while using another app can make the phone difficult to rely on. Your feedback regarding calling and multitasking performance is valuable as Samsung continues to improve the Galaxy experience. Thank you for sharing your experiences with Samsung.
Galaxy phone is unable to make or receive calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance for a budget phone
on August 10, 2026
Posted by: Prettygirl
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
4
Written by a customer while visiting Samsung US