Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,296 Reviews)
Rating breakdown 3,296 reviews
5 Stars
1,965
4 Stars
734
3 Stars
303
2 Stars
152
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Great device
on August 10, 2026
Posted by: LunaluvsA17
[This review was collected as part of a promotion.] I chose this device as my new phone because I really liked the apps this device offers and the cameras are perfect for my photography
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose to upgrade to Samsung A17
on August 10, 2026
Posted by: MickeyM
[This review was collected as part of a promotion.] I chose to upgrade to Samsung A17 recently. I'm pleased with the newer model. Feel like there is more space and options to accomplish my daily tasks. I would recommend you consider this review as part of you research for upgrades in the Samsung product line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great.
on August 10, 2026
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I chose this phone when my other one went out. Features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slightly disappointed
on August 10, 2026
Posted by: DarthSadrin
[This review was collected as part of a promotion.] I thought it would be a lot nicer than it actually was it kind of slow legs a little. I was much happier with my Nord plus one. Overall the OS seemed a little lackluster
Value
3
Response from Samsung USBy R&R, August 14, 2026
Greetings DarthSadrin,
Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, a large display, and convenient features designed for everyday use. We understand that slower performance, occasional lag, and an operating system that feels less polished than expected can be disappointing. Your comparison with your previous device provides Samsung with valuable insights into customer expectations. Thank you for sharing your feedback.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, a large display, and convenient features designed for everyday use. We understand that slower performance, occasional lag, and an operating system that feels less polished than expected can be disappointing. Your comparison with your previous device provides Samsung with valuable insights into customer expectations. Thank you for sharing your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Cheap phone great value
on August 10, 2026
Posted by: NutterButter
[This review was collected as part of a promotion.] So this phone is pretty mid at best and like its not bad but i mean it is a budget phone thats why i got it and i want a flagship samsung phone
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hey there NutterButter,
Thank you for letting us know more about your experience with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and practical Galaxy features designed for everyday use. We are glad the phone has delivered a solid overall experience while giving you a taste of what the Galaxy lineup has to offer. Your feedback about the balance between everyday functionality and premium features is valuable. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for letting us know more about your experience with your Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and practical Galaxy features designed for everyday use. We are glad the phone has delivered a solid overall experience while giving you a taste of what the Galaxy lineup has to offer. Your feedback about the balance between everyday functionality and premium features is valuable. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
I chose this devi e because I like the A series,
on August 10, 2026
Posted by: Aswear78
[This review was collected as part of a promotion.] I chose this device because I like Samsung and the A series. However ive had issues wi5h this device clutching, and storage and it being so slow. I cannot have multiple apps open at the same time. Especially when I have my music on .
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hi Aswear78,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and essential Galaxy functionality for apps, music, and communication. We appreciate your continued support of Samsung and the A series. However, we understand that concerns such as slow performance, storage limitations, and multitasking challenges can affect your experience. Your feedback is invaluable in helping Samsung better understand multitasking needs. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and essential Galaxy functionality for apps, music, and communication. We appreciate your continued support of Samsung and the A series. However, we understand that concerns such as slow performance, storage limitations, and multitasking challenges can affect your experience. Your feedback is invaluable in helping Samsung better understand multitasking needs. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
This device has a laggy feature.
on August 10, 2026
Posted by: Okbothways14
[This review was collected as part of a promotion.] I chose a galaxy a17 5g for my phone for gaming and videos. It is pretty glitchy and laggy and constantly freezing a lot.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hi Okbothways14,
Thank you for sharing your reason for choosing the Galaxy A17 5G. The Galaxy A17 5G features a large display, 5G connectivity, and various entertainment options for gaming and videos. We understand that lag, glitches, and frequent freezing can detract from these activities. If you notice your phone becoming slow or unresponsive, it might be a good idea to optimize your device.
The Quick Optimization feature enhances your phone's performance by identifying apps that drain battery life. It efficiently clears unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more tips and tricks on keeping your device functioning well, please check out our online articles. Your feedback provides Samsung with valuable insights into performance experiences, and we appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reason for choosing the Galaxy A17 5G. The Galaxy A17 5G features a large display, 5G connectivity, and various entertainment options for gaming and videos. We understand that lag, glitches, and frequent freezing can detract from these activities. If you notice your phone becoming slow or unresponsive, it might be a good idea to optimize your device.
The Quick Optimization feature enhances your phone's performance by identifying apps that drain battery life. It efficiently clears unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down apps running in the background. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more tips and tricks on keeping your device functioning well, please check out our online articles. Your feedback provides Samsung with valuable insights into performance experiences, and we appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features i love it
on August 10, 2026
Posted by: TeeTee
[This review was collected as part of a promotion.] I love my phone it have great features you have soo many cameras and can do so much on it you definitely won't regret it so glad I got this phone the internet is fast and the graphics is nice
Value
5
Written by a customer while visiting Samsung US