Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
I will always decide to choose Samsung over mororo
on September 14, 2026
Posted by: Sassy80Cream
[This review was collected as part of a promotion.] Love getting back to Samsung devices. After trying out a few other names and mode I chose to come straight back to Samsung. Sorry I ever doubted you guys!
Value
3
Response from Samsung USBy R&R, September 14, 2026
Greetings Sassy80Cream,
Welcome back to Samsung! The Galaxy A17 5G boasts a vibrant display, reliable 5G connectivity, and a versatile camera experience for everyday use. We're thrilled that you've chosen to return to the Galaxy brand, and we appreciate your continued support of Samsung. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Welcome back to Samsung! The Galaxy A17 5G boasts a vibrant display, reliable 5G connectivity, and a versatile camera experience for everyday use. We're thrilled that you've chosen to return to the Galaxy brand, and we appreciate your continued support of Samsung. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on September 14, 2026
Posted by: Skyee143
[This review was collected as part of a promotion.] This phone has been fantastic. My phone service has been great. Glad I chose this device for an upgrade!! Samsung will forever have my heart!! #Samsunglover
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hello there Skyee143,
We're happy to hear your Galaxy A17 5G has been such a great upgrade. Reliable connectivity, easy everyday functionality, and dependable Galaxy performance make it a solid companion throughout the day. We love hearing that Samsung continues to have your heart. Thanks for being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We're happy to hear your Galaxy A17 5G has been such a great upgrade. Reliable connectivity, easy everyday functionality, and dependable Galaxy performance make it a solid companion throughout the day. We love hearing that Samsung continues to have your heart. Thanks for being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
It might be older but running like its brand new
on September 13, 2026
Posted by: Marvelous
[This review was collected as part of a promotion.] I chose the A17 because I had the A15 and it to my surprise it has been wonderful. Create my own avatars, clothes, getting more in on the different ways to fully customize your device to you liking.
Value
4
Response from Samsung USBy R&R, September 14, 2026
Good day Marvelous,
The Galaxy A17 5G features a vibrant display, customizable options, and smooth everyday performance. We're delighted that your experience with the A15 inspired you to choose another Galaxy device, and that you're enjoying personalizing the A17 through avatars, apps, and other settings. Thank you for continuing your Galaxy journey with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vibrant display, customizable options, and smooth everyday performance. We're delighted that your experience with the A15 inspired you to choose another Galaxy device, and that you're enjoying personalizing the A17 through avatars, apps, and other settings. Thank you for continuing your Galaxy journey with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Decent Product
on September 13, 2026
Posted by: Nwkryze780
[This review was collected as part of a promotion.] I like my Samsung but I have noticed that the System UI crashes a lot, as well as the process system. The phone in total is a good phone but the process system and System UI need worked on.
Value
2
Response from Samsung USBy R&R, September 14, 2026
Good day Nwkryze780,
The Galaxy A17 5G is designed for everyday use with 5G connectivity, a vibrant display, and versatile camera features. If you’re experiencing frequent app crashes, there's no need to panic just yet. Here are some troubleshooting steps to consider before resorting to a factory reset:
1. **Check for Software Updates**: Start by updating your device's software, as this may resolve the issue.
2. **Assess the App**: Sometimes, the app itself could be at fault. Check the app's reviews in the Google Play or Samsung Apps stores to see whether others are experiencing similar problems, especially on the same device. If so, contact the app's developer for support.
3. **Restart Your Device**: If your device hasn't been restarted in over a day, do so. This simple step can often resolve memory glitches that may cause crashes.
4. **Clear App Data and Cache**:
- Go to the Home screen and touch **Apps**.
- Select **Manage Applications** (you might need to swipe left or right to find it).
- Choose the app that keeps crashing.
- Tap on **Clear Data** and **Clear Cache**.
5. **Free Up Memory**: If the app still crashes, it may not have enough memory to run effectively. Consider uninstalling unused apps or deleting some media files to free up space.
If the concern persists, especially with frequent system UI or system process crashes, your feedback is invaluable in improving Galaxy performance. For further assistance, please refer to additional online resources. Thank you for reaching out!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is designed for everyday use with 5G connectivity, a vibrant display, and versatile camera features. If you’re experiencing frequent app crashes, there's no need to panic just yet. Here are some troubleshooting steps to consider before resorting to a factory reset:
1. **Check for Software Updates**: Start by updating your device's software, as this may resolve the issue.
2. **Assess the App**: Sometimes, the app itself could be at fault. Check the app's reviews in the Google Play or Samsung Apps stores to see whether others are experiencing similar problems, especially on the same device. If so, contact the app's developer for support.
3. **Restart Your Device**: If your device hasn't been restarted in over a day, do so. This simple step can often resolve memory glitches that may cause crashes.
4. **Clear App Data and Cache**:
- Go to the Home screen and touch **Apps**.
- Select **Manage Applications** (you might need to swipe left or right to find it).
- Choose the app that keeps crashing.
- Tap on **Clear Data** and **Clear Cache**.
5. **Free Up Memory**: If the app still crashes, it may not have enough memory to run effectively. Consider uninstalling unused apps or deleting some media files to free up space.
If the concern persists, especially with frequent system UI or system process crashes, your feedback is invaluable in improving Galaxy performance. For further assistance, please refer to additional online resources. Thank you for reaching out!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's somewhat slow
on September 13, 2026
Posted by: Mrhamburr
2 apps or more just leads to the phone nearly crashing and on social media like tictok or Instagram the phone just stops working entirely.
Charging speeds are not bad but still not that fast
Charging speeds are not bad but still not that fast
Response from Samsung USBy R&R, September 14, 2026
Hello Mrhamburr,
The Galaxy A17 5G provides 5G connectivity, a large display, and features that make it easy to stay connected in your daily life. We value your feedback regarding performance issues, particularly the slowdown when multiple apps or social media platforms are open, as well as your concerns about charging speed. Your input is crucial for Samsung as we work to improve Galaxy performance. Thank you for sharing your thoughts with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a large display, and features that make it easy to stay connected in your daily life. We value your feedback regarding performance issues, particularly the slowdown when multiple apps or social media platforms are open, as well as your concerns about charging speed. Your input is crucial for Samsung as we work to improve Galaxy performance. Thank you for sharing your thoughts with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use
on September 13, 2026
Posted by: TechDummy
[This review was collected as part of a promotion.] I chose this phone due to it being easy to use even for a dolt like myself technology and I usually are not the best of friends but this phone is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung
on September 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love samsung phones I chose my samsung galaxy A17 because samsungs are great devices and cool features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone for it's reliable , features
on September 12, 2026
Posted by: Busylife365
[This review was collected as part of a promotion.] I chose this great device for its reliability and it's many useful features that help me through my busy fast pace life. Very satisfied five out of five stars.
Value
5
Written by a customer while visiting Samsung US