Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,207 Reviews)
Rating breakdown 5,207 reviews
5 Stars
4,069
4 Stars
864
3 Stars
177
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
1
Buyer Beware
on September 23, 2024
Posted by: Anonymous
Without a doubt, this is one of the worst phones I have ever purchased simply because of it's difficulty when it comes to text messaging and picture messaging. I have tried numerous "fixes" and "workarounds" and this dang phone still has about a 20% fail rate when it comes to sending text messages and a 30% fail rate when it comes to sending picture messages. Although everything else on the phone works great so far, I still gotta give it ONE STAR because there seems to be no viable fix for this annoying issue,
Response from Samsung USBy Social Commerce, September 24, 2024
Good day Andrew,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Please take a moment to review, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Please take a moment to review, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Posted by: Bobbo
Verified Purchase:Yes
Fold is hardly noticable, opens easier, better overall physical feel.
Written by a customer while visiting Samsung US
Posted by: Timothy
Verified Purchase:Yes
Coming from s23 ultra to the samsung zfold 6 amazing phone
Written by a customer while visiting Samsung US
Posted by: Samsung Fan in Silicon Va
Verified Purchase:Yes
Its awesome, for some reason i thought there was a stylus, other than that it exceeds expectations
Written by a customer while visiting Samsung US
Posted by: Stl_otaku
from St. Louis, Missouri
Expertise:Expert
Verified Purchase:Yes
Coming from the fold3, it is a very smooth and appreciated upgrade. Runs smooth and just the right amount of changes to really polish the feel. And don't let the similarities fool you, cause it lasts longer and performs better! The screens are amazing and the crease is so much less obstructive than before. Speakers are loud and sound great. Also, considering that the 24 ultra gets the most advanced camera, the z fold 6 still had an amazing camera. The ai features, while thinking I'd never use them, had been a great audition.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elizabeth
from Philadelphia
Expertise:Beginner
Verified Purchase:Yes
The Z Fold 6 is an amazing phone I'm truly enjoying the folld I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy Z6 Fold.its a very good cell 😍😍😍
on September 23, 2024
Posted by: Anonymous
Verified Purchase:Yes
It's just amazing. Love it since the first day😍😍😍😍
Written by a customer while visiting Samsung US
Posted by: Keagan
from New York
Expertise:Expert
Verified Purchase:Yes
Ever since the ZF3, I have come to rely on my Folds more often. These devices are communication and multitasking beasts that never slow down. I have owned the ZF3 - ZF6. Each version has improved for the better. Reading ebooks and dealing with documents has never been so enjoyable. As a photographer, it's a huge plus to be able to showcase your website to potential clients on the big screen. Furthermore, it's great for one-handed use, especially when you have kids. There are many other benefits I could list, but I will go on too long. I'd recommend this ZF6, and if you're not sure, go to a store somewhere and get a hands on, that's what got me off the fence. Brilliantly done, Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US