Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,207 Reviews)
Open Ratings Snapshot
Rating breakdown 5,207 reviews
5 Stars
4,069
4 Stars
864
3 Stars
177
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Great product
on March 25, 2025
Posted by: MaxxRazz
[This review was collected as part of a promotion.] Absolutely great product to use. Have owned many Samsung devices and by far this is the best. Nice small screen to use one handed and a nice big screen for entertainment
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you so much for your wonderful feedback, Maxx! We're elated to know you consider the Galaxy Z Fold6 the best Samsung device you’ve owned. The design is crafted for versatility, making it perfect for one-handed use while still delivering an impressive large screen for all your entertainment needs. We hope you continue to enjoy every moment with your new phone! If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome upgrade over Fold 5
on March 25, 2025
Posted by: ChrisRow
[This review was collected as part of a promotion.] I love this phone. This sized cover screen is PERFECT. Battery life is good screen is good, crease is invisible when phones on. Literally my only complaint with this phone is the fact that I cannot see the screen in direct sunlight. But other than that this phones size is perfect for consuming media while folded out and perfect for one handed use while folded.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Chris! It’s great to know you find the cover screen size perfect and are enjoying the battery life and display quality. We completely understand that viewing the screen in direct sunlight can be challenging for some. We recommend adjusting your brightness settings, as increasing the brightness can greatly improve visibility in bright conditions. Your feedback is very much appreciated, and we’re glad you’re enjoying the Fold6 for media consumption. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone like the ability to change screen size
on March 25, 2025
Posted by: mdhenley62
[This review was collected as part of a promotion.] Great phone like the ability to change screen size. Of course all the great features of a Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for your feedback on the Galaxy Z Fold6, Mdhenley. We love to see that you love the ability to switch between the 6.3-inch Cover Screen and the 7.6-inch Main Screen, which offers versatility for various tasks like gaming or multitasking. The Z Fold6 also includes premium Samsung features, such as AI-powered tools, vibrant cameras, and durable materials like Corning Gorilla Glass Victus® 2 and IP48 water resistance. Your review highlights its innovative design and functionality. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it
on March 24, 2025
Posted by: Henndogmac
[This review was collected as part of a promotion.] I love the fold ability and the health app I've been doing better keeping track of my health even more better keeping track of wat i eat. I also love the pen and drawing in my fold one of the best things a phone can have
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
We appreciate your wonderful review of the Galaxy Z Fold6! We’re ecstatic that you're enjoying the foldable design and the health app. It’s great to know that these features are helping you keep track of your health and diet! We’re especially excited that you’re using the S Pen for drawing. With AI Drawing Assist, your creativity can truly shine. It enhances your sketches, making them come to life right on your device. Whether you’re using Samsung Notes, the Gallery app, or even the Smart Select feature in the Edge panel, the S Pen allows for precise and personalized designs. Your artistic expression is right at your fingertips! Keep exploring all the features your phone has to offer, and happy drawing! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding performance and versatility
on March 24, 2025
Posted by: Smart7
[This review was collected as part of a promotion.] The Z Fold 6 has truly impressed me with its versatility and performance. One of the standout features is its ability to seamlessly switch between a compact phone and a tablet. The large screen is a game-changer—it makes watching videos, attending video conferences, and reading books an absolute delight, offering both convenience and comfort.
Additionally, the battery life is outstanding, lasting long enough to keep up with my busy day. The performance is equally remarkable, handling multitasking and demanding apps with ease. Overall, the Z Fold 6 has exceeded my expectations, delivering both innovation and reliability in one sleek package.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold6! We are really excited to see how much you love its versatility and performance. It's awesome that you are enjoying the smooth switch between phone and tablet, making it perfect for watching videos and reading your books. We are also pleased to know that the large screen and impressive battery life fit into your busy lifestyle. Your comments about how it handles multitasking and demanding apps truly mean a lot to us. We appreciate your support, and we hope the Z Fold6 continues to bring you joy! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is incredible with the new One UI 7.0!
on March 24, 2025
Posted by: PDubsack
[This review was collected as part of a promotion.] The battery life has gotten SO much better since the update! The Now Brief is super cool and the Audio Eraser works great!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for your awesome feedback! We're elated to see that you're enjoying the improved battery life with the Galaxy Z Fold6. It’s great to know you find the new features like the Now Brief so cool! Just to add a bit more detail, the Galaxy Z Fold6 actually lasts longer on a single charge compared to the Z Fold5. Even with the same 4400mAh (typical) battery, our advanced processor enables more efficient power usage, allowing you to listen to up to 77 hours of music or watch up to 23 hours of video. If you ever need assistance or have any questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun to use
on March 24, 2025
Posted by: SweetonAnime
[This review was collected as part of a promotion.] I love how you can crossover from being closed to being open without disruption of your screen. I use the translation function on the phone often to work with my students. The wide screen is fun to use during game play or watching movies. The battery is long lasting.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 24, 2025
Thank you for your thoughtful review, Sweeton. The Galaxy Z Fold6 is designed for versatility, and we are thrilled to see you're enjoying its seamless transition between closed and open modes. This is made possible by its advanced hinge technology, which ensures smooth and uninterrupted usability. The wide 7.6-inch Dynamic AMOLED 2X foldable display with its 120Hz refresh rate support offers an immersive experience for gaming and movie-watching. It delivers vibrant colors and fluid visuals. The translation function utilizes Galaxy AI which empowers users like educators to engage more effectively across languages. It is perfect for collaborating with students. The Galaxy Z Fold6 features a durable 4400mAh battery that provides lasting power. It supports 25W wired charging and 15W wireless charging which ensures you stay connected and entertained throughout the day. Your experience highlights the innovation and functionality that make the Galaxy Z Fold6 a fantastic tool for both work and relaxation. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Foldable on the market
on March 24, 2025
Posted by: spad3x
[This review was collected as part of a promotion.] Everything about this phone is phenomenal minus two things
1. the front screen is way too slim and a lot of apps don't scale properly to the thinner screen.
2. Why does this not have the same camera as the Ultra series? It's far more expensive and as the most premium offering in the lineup it should have the same camera as the top tier model.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It's fantastic to know that you find so much about this phone phenomenal. The Z Fold6 truly stands out with its innovative features, including the 7.6-inch Main Screen that offers an expansive and immersive experience, perfect for productivity and entertainment. The front screen, while slightly slimmer, has been designed with a 6.3-inch Dynamic AMOLED 2X display, providing a comfortable typing experience and vibrant visuals. Regarding the camera, the Galaxy Z Fold6 is equipped with a powerful triple-camera system, including a 50MP wide-angle lens, a 12MP ultra-wide lens, and a 10MP telephoto lens with 3x optical zoom. These cameras are enhanced by AI-powered features like Super HDR and ProVisual Engine, ensuring stunning clarity and detail in your photos. While it may differ from the Ultra series, the Z Fold6's camera system is optimized to deliver exceptional performance in a foldable design. Your feedback is valuable and helps us continue to make improvements. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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