Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,207 Reviews)
Open Ratings Snapshot
Rating breakdown 5,207 reviews
5 Stars
4,069
4 Stars
864
3 Stars
177
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Good phone!
on July 8, 2025
Posted by: JammyP
[This review was collected as part of a promotion.] Great Phone! Pretty wobbly but holds up pretty well, crease got worse over time but it's still fine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around
on July 8, 2025
Posted by: Silverginger
[This review was collected as part of a promotion.] It has been a staple of my lunch hour, Steaming video on a big fold out screen. Plenty of speed for mobile gaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the Best in the Foldable Market
on July 8, 2025
Posted by: Brandonworld24
[This review was collected as part of a promotion.] Excellent foldable phone. Samsung really outdid themselves this time. I love the interior screen's HD display and brightness. I just wished the external, outer screen was bigger; similar to the Galaxy S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Productos
on July 8, 2025
Posted by: Isaias
[This review was collected as part of a promotion.] Me gusta los productos plegable pero si me gusta los productos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product does not have proper rations on the s
on July 8, 2025
Posted by: Michush
[This review was collected as part of a promotion.] The folded screen is too small, the big screen is too big. The proportions of a lot of the websites don't size properly and make the large screen unusable
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 10, 2025
How's it going, Michush? Thank you for sharing your thoughts on the Galaxy Z Fold6. We completely noted your frustrations with the screen sizes and how they impact your browsing experience. We’re proud of the innovations in the Z Fold6, which were designed to elevate your multitasking capabilities. The large main screen offers incredible versatility for productivity, while the cover screen provides quick access to apps and notifications. That said, we're excited to let you know that the upcoming Galaxy Z Fold6 takes things to the next level. With a cover screen now at 6.3 inches and a stunning 7.6-inch main display featuring a wider aspect ratio, we believe it will truly enhance the overall experience. We appreciate your feedback, and we’re always striving to make our devices better. If you have any other concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Z Fold 6 is an excellent foldable phone
on July 8, 2025
Posted by: Prayer
[This review was collected as part of a promotion.] One UI 6.1.1, based on Android 14, offers a seamless and intuitive experience, with features like Note Assist, Transcript Summarize, and Interpreter.
- Galaxy AI capabilities enhance productivity and creativity, making this phone a valuable tool for professionals.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Ever Owned!
on July 8, 2025
Posted by: TechDadOf4
[This review was collected as part of a promotion.] I upgraded to the Galaxy Z Fold 6 and I’m blown away, this phone didn’t just replace my old phone, it replaced everything. It became my main camera, my Remarkable 2 digital notebook and eBook reader, and TV for most days, I really use this as a media and gaming hub also. Seriously, it does everything.
The bigger screen is perfect for jotting down notes, reading, or flipping between apps. Galaxy AI is super helpful, i didn't think it was going to be this helpful until I started using it and blew my mind. It summarizes notes and webpage articles, transcribes and translates stuff, and even cleans up my photos. I also purchased the S Pen and feels smooth, and multitasking on this phone is unreal. My Galaxy Watch 6 Classic with Galqxy AI rounds things out perfectly. It’s not just tracking sleep and heart rate, it gives me daily readiness scores, wellness insights, and even lets me control my phone remotely with gestures. The rotating bezel is satisfying, and the AI-driven health features feel genuinely useful.
Battery holds up all day, and the whole setup just feels like a mini office that fits in my pocket.
If you want one device to do it all, this is the only way to go!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Value of Device - Zfold6
on July 8, 2025
Posted by: SolomonF
[This review was collected as part of a promotion.] The device dimensions for the front screen leaves me wanting a normal phone for typing quite often.
Back main camera is lacking especially for the price of this phone.
Battery pack is needed phone dies fast.
Galaxy AI is cool for searching stuff and the translation phone call option is useful.
The Zfold 6 is a great phone spen losing the Bluetooth function makes me not want to use it I would prefer a slightly wider phone that could take it even if I don't use it.
Phone is cool overall not perfect but next gen I'm looking for perfection.
Solid 8/10 phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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