Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome so far
on February 19, 2024
Posted by: Godzilla
[This review was collected as part of a promotion.] This phone looks and feels great in my hands. 😏 I love the features, but I haven't been able to get my themes to show up on my S24 Ultra, even though I'm using the same email. The themes are showing on my old phone but not on the new one. Other than that, it's an awesome phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall: Big improvement with AI
on February 19, 2024
Posted by: DC2110
[This review was collected as part of a promotion.] Before my s24 ultra was shipped to me, i read a lot disappointment review but when i recieved, it was the opposite. I check and there a lot change compared with s23 and the AI is good, normally need extra feature but i believe in upcoming updates will be introducing new feature.
Another change is the battery, it last till the end of the day and if you heavy used it, not like s23 ultra that lasted for me 8 or 9 hr top.
Another change is the battery, it last till the end of the day and if you heavy used it, not like s23 ultra that lasted for me 8 or 9 hr top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with AI
on February 19, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to own Note 20 ultra and was holding onto it as it was the last note Samsung had released, but when Samsung released S24 series with AI, I couldn't resist the temptation. I immediately ordered the phone. With all the excitement, I started personalizing this phone and it has more to offer than I imagined.
I was travelling to another country for work where I used the interpreter to eliminate the language barriers and live transcriber to take meeting notes. It is fairly efficient and accurate, though languages are limited. I love taking photos and build memories. Thats where I use its highly efficient camera and the AI to edit the images to my need. I was surprised how it was moving tand resizing the objects, fill the empty pixels and straighten up the images, though I would have loved it more if the AI had given me some options to choose from after editing. It would have been better to have some additional AI capabilities like taking the best photo, guiding on angles, smart background change. I hope these options may become part of s24 series in the near future.
Nevertheless, it is the best and smartest phone I have ever used and now it has some intelligence of its own as well. Lol!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I could talk about how great my phone is all day.
on February 19, 2024
Posted by: LoriCalifornia
[This review was collected as part of a promotion.] I love this phone, I mean there is bitterly nothing that compares to all the things it is capable of. S23 Ultra and S24 ultra are the out of this world. If your on your phone as much as I am it makes sence to invest in the best. I gaureentee you after you have tryed this product you will never want any thing else. Spoil yourself with a S24 Ultra today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and speed. Love it !
on February 19, 2024
Posted by: Hiwete0701
[This review was collected as part of a promotion.] I use for mostly social media and planning to use it as my podcast camera. Its got the best camera in the industry!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The same yet isnt
on February 19, 2024
Posted by: FrankFrank
[This review was collected as part of a promotion.] I use my device for everything from home to work. There's abit of a familiarity to it yet it isn't. Some things are gone like the speech to text in messaging. Now an ai button exists in its place. Not sure it's needed. Maybe I'm just not savy on its use yet. But while driving it helped so much more. Same battery life as my Note 20 ultra. Same at about everything else. Hoping to Maybe turn it around and find the new changes useful.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Aloha FrankFrank,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To set customized options for the Samsung keyboard: From the Samsung keyboard, tap Settings for the following options: Other settings - * Voice input: Configure voice input services and settings. From the Navigation bar, tap Voice input and speak your text. Instead of typing, you can enter text by speaking. For your convenience, I have linked your device manual below for your records. I have also provided a few resources that you may find beneficial in getting to know your device and features. Be sure to check them out when you have the availability. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To set customized options for the Samsung keyboard: From the Samsung keyboard, tap Settings for the following options: Other settings - * Voice input: Configure voice input services and settings. From the Navigation bar, tap Voice input and speak your text. Instead of typing, you can enter text by speaking. For your convenience, I have linked your device manual below for your records. I have also provided a few resources that you may find beneficial in getting to know your device and features. Be sure to check them out when you have the availability. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
s24 ultra
on February 19, 2024
Posted by: oldman2
[This review was collected as part of a promotion.] I use the s24 ultra for everything. This is an awesome phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation in your hand
on February 18, 2024
Posted by: Epithar
[This review was collected as part of a promotion.] Doesn't seem like much, don't even come up as something life changing, but the improvements under the hood of the new Samsung flagship are something that will revolutionize the phone industry. The use of AI for everything in your daily like will be something that will be a part of each one of us from now until forever.
Value
5
Written by a customer while visiting Samsung US