Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Posted by: Techie
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
Though the phone is of high quality, the location of the buttons has made it even less usable by lefties who hold their phone in their non-dominant hand. I wish they didn't make this change on these newer models. When the volume buttons were on the left side and the power on the right, I could easily take screenshots while holding the phone in one hand. Now I can't. There's already the issue of phones being built larger for the standard male hand so it's harder to maneuver for women. The technology isn't the issue, it's the design. Samsung please start taking into account women and lefties in your design process.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, December 16, 2024
Hey there Techie, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We know how important specific features of your device are to you every day. We would love to offer additional options to help you have the best experience possible. If you are finding the position of the buttons difficulty to use for screenshots, you can also use the side of your hand in a swipe motion to capture a screenshot without the use of the buttons. We have provided a link to the full device manual to also help you discover ways you can use the S Pen and other features of your device to help you love your new phone. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Christian
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
I just bought this 24 ultra, pretty same than 23, can't wait for 25 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carl
from San Diego CA
Expertise:Expert
Verified Purchase:Yes
Best Android Smartphone in the market right now it feels like you have a small computer in your palm.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth it anymore
on December 9, 2024
Posted by: Ella
from Clearwater, fl
Expertise:Expert
The swiping sucks, word prediction isn't great. After update phone freezes. Google assistant doesn't listen.. I'm starting not to like the galaxy.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, December 9, 2024
Hi there Ella, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how valuable your phone is to you and wanting the responsiveness you expect during usage. We have provided links to a few articles to help you troubleshoot this experience, and recommend using your settings app, under display, to adjust from standard to adaptive motion smoothness to enhance the refresh rate. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
I absolutely love my new phone! The design is stunning, the camera quality is incredible, and it feels fantastic in my hand. The screen has minimal glare, which is a huge plus. Highly recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DILLI
from Pataskala OH
Expertise:Intermediate
Verified Purchase:Yes
GREAT PHONE WITH PERFOMANCE AND SPEED. IM LOVING IT.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike curry
from Detroit Michigan
Expertise:Intermediate
Verified Purchase:Yes
Tbh it's better than i was expecting, only thing is battery isnt the most amazing thing in the world i get 13 hours
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: AJ35
from Atlanta
Expertise:Expert
Verified Purchase:Yes
The process was fast and easy. I received my phone the next day in great condition. And so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US