Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Amazing photos and processor!!!
on February 20, 2024
Posted by: TERIYAKI
[This review was collected as part of a promotion.] The fact that the images is so crisp is one thing but the gaming experience omg! Freaking out of this world! I need a good processor so when this phone delivered that I legit lost it! Literally vould not get any better! The hardware is as great! The design is absolutely gorgeous!
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, February 20, 2024
Hiya Teriyaki,
Thank you for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. It is so amazing to hear that you have been having a phenomenal experience with your Galaxy S24 Ultra so far! The Galaxy S24 Ultra is a gaming master thanks to a powerful processor, efficient heat dissipation system, high visibility display and long-lasting battery that powers you through your favorite mobile games. With advanced performance comes advanced gaming tools, like ray-tracing which brings shadows and reflections to life in gameplay graphics. An upgraded processor drives the Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30% and CPU by 20% compared to the Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. At 2600 nits, the Galaxy S24 Ultra has the brightest adaptive display on a Galaxy yet. Plus, with Corning Gorilla Armor, the screen is less reflective than its predecessor! Let us know if you have any questions for us by reaching out to Samsung Support. We're always happy to help! Otherwise, we hope that you continue to enjoy your brand-new Galaxy S24 Ultra! Thanks again for choosing Samsung!
- Debra

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https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Electronic Gem
on February 20, 2024
Posted by: Sara2266
[This review was collected as part of a promotion.] Electronic digital Gem of the year 2024.
Electronic digital Gem of the year 2024.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the flat screen
on February 20, 2024
Posted by: HDaddy
[This review was collected as part of a promotion.] I love watching my videos with such high quality when I’m on my lunch break!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I want the Newest SAMSUNG PHONE. I LOVE SAMSUNG
on February 20, 2024
Posted by: HCarter73
[This review was collected as part of a promotion.] I do everything from calls to games. Love it
I can't wait till the new one comes out...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new features. Love the AI
on February 20, 2024
Posted by: Brockybalboa
[This review was collected as part of a promotion.] I use my s24 ultra for everything! It's super fast and intuitive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect version of this style of phone
on February 20, 2024
Posted by: S21UOwner
[This review was collected as part of a promotion.] As someone who had an S21 Ultra, this phone is a great upgrade. The screen looks great and the flat screen is something I've been wanting from Samsung for awhile now. For gaming, I've had almost no issues. The battery life has been fantastic, too. Highly recommend this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Next level created by the best SAMSUNG.
on February 20, 2024
Posted by: Love2takemoonpics
[This review was collected as part of a promotion.] It's a very attractive,stylish,next level of technology. With the upcoming updates I believe the minor glitching will be a thing of the past. I always ask people who don't have a SAMSUNG GALAXY series. "HOW'S YOUR CAMARA QUALITY? BET IT CANT TAKE A QUALITY PICTURE OF THE MOON!" ALL FRIENDLY.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The handheld computer!
on February 20, 2024
Posted by: Royotninja
[This review was collected as part of a promotion.] Just got my S24 Ultra in and realized that this is the 1st time I get a new phone so close to the release date lol. Coming from the S20+ which I've had over 3 yrs and is now in the ocean (long story), this is my first Samsung phone with an S Pen and can't wait to "tap in" to its features.
As a creator, I'm looking for a power house of a phone that can handle lots of media files, run multiple apps, and capture stunning photos/videos.
Speaking of handling lots of media, I was kinda sad when I heard there's no micro SD support since I had an extra card ready to go from previous phone, but I believe the 512GB will hold me down long enough til I transfer/backup content lol.
So far I love how butter smooth the phone runs while switching between multiple apps and multi tasking without a hiccup and I've only had in hand 1 day.
With that being said, I can't wait to unleash the full potential of the ultra and create memories for life.
After all, the stars the limit... No wait, the galaxy's the limit! ;)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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